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Very poor service, purchased a digital card to send as a gift, payment taken, no card provided due to technical issues. order placed last week, only today did I receive an email to advise a refund would take up to 7 days. what a joke. Will not be ordering again. no customer care at all. AVOID!!!!!!!
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posted 1 week ago
- David Waters
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Useless scam that works nowhere and you have to fight to get a refund, do not buy, do not buy - such a painful process. STAY AWAY!!!
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posted 3 weeks ago
- Anonymous
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Fraud and theft. I was charged 4 days ago and haven’t received my card despite 5 emails and asking for a refund. Do not use!
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posted 2 months ago
- Anonymous
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Thieves. My elderly mother had £95 stolen from her gift card. Apparently she had made purchases 20 miles away at Footlocker. Had to get crime number from police to proceed with investigation. Still awaiting refund.
Absolute disgrace
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posted 1 year ago
- Laura
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Falsely advertising and Withholding information in order to scam people of money.
Bought cards for my two nephews just so they spent 4hours trying to use them. One4all refused to refund telling me it's not their problem, their complaint page doesn't exist (error404 page not found). It's clearly scam
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posted 1 year ago
- Martin
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This purchase was then return to store, and I was told the eGift refund would be sent to me.
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posted 1 year ago
- Anonymous
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Do not use this service, had £50 card that was defective, was first told a replacement card would be sent, after 2 weeks nothing, so rang again told they would send a refund, 3 weeks later still nothing, every time I ring I get a different excuse, thinking this is a large scale scam
”
posted 1 year ago
- Terry Hamilton
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Appalling customer service lied to on numerous occasions. Do not bother buying one of these cards i paid £50 and it didnt load been waiting 6 weeks for a refund and i just get diffrent answers everytime i call disgusting
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posted 2 years ago
- Eddie Daniels
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They said they are gonna give us a refund but looking at these reviews I am very doubtful that will happen.
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posted 2 years ago
- Haily
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AVOID, after 4 months of TRYING to spend online, I applied for a refund ! 2 months later, 16 emails and weekly calls to customer services, 4 uploads of utility bills and my driving licence and to the cost of £7.
”
posted 3 years ago
- Mandie
