One Call Rescue Reviews

4.6 Rating 1,513 Reviews
A
Happiness Grade
A

Customer Service - Good

96.74%
Industry Average
Initial contact made with a phone call which initiated a text message being received which then required a Web based series of questions. A call was then received and only at that point was the recovery service dispatched. This all took 25 minutes. It all worked with no problem but rather long winded. Cannot fault GRS recovery who transported us home.
posted 2 years ago - Anonymous
Excellent service the lady who took my call regarding my breakdown was very efficient and recovery Chap Brilliant and so reassuring .
posted 2 years ago - DREANA WINDEBANK
Excellent service at a very stressful time, caring and understanding 👍
posted 2 years ago - Ali G
I broke down at North bound M5 service station, the service I had was brilliant and the recovery man Jack who works for Auto Support Strensham was an absolut brilliant laugh 👌👍
posted 2 years ago - Sharon Powell
Very quick service just waiting for the repair, very impressed by kindness shown
posted 2 years ago - Julie
Excellent service and very, very quick. Recovery man was fantastic. Highly recommended! Thank you.
posted 2 years ago - Karen
I have problems with the battery not getting enough mileage to charge it and I have had to call for help. On each occasion the service has been prompt and effective. On Saturday the man who helped gave me some excellent tips. One I have already implemented is to add premium diesel from time to time to improve cleanliness and performance of the engine. Thanks folks!
posted 2 years ago - Anonymous
First class service when my car had engine fault on M18 they kept me informed right through the recovery which was handled very quickly by ref:sw6 and was off the motorway within half an hour
posted 2 years ago - John
Called breakdown (username BP2) was the a operator who was very reassuring & asked if safe etc... Advised regarding the timeframe for the recovery service - text message to update following the call (2 mins). Offered to call anyone. Very comprehensive.
posted 2 years ago - Anonymous
Great professional service from start to finish, Thank you all for coming to our rescue!
posted 2 years ago - Carolyn