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Onecom Reviews

3.9 Rating 390 Reviews
B-
Happiness Grade
B-

Customer Service - Average

70.00%
Industry Average
I personally would like to send a message to the Senior management of Onecom regarding their Digital Customer Service Advisor Casey Moxham.
posted 1 year ago - Paul Pendlebury
Great service
posted 2 years ago - Anonymous
Ollie from Onecom has been very special… Ollie from Onecom has been very special to our company. She fulfilled all our requests/ queries and problem on time even under pressure. We are very satisfied with the service from Onecom.
posted 3 years ago - Dylan D'Souza
Top service from Corrine as always but especially during this time. I needed to wait less than 5 mins to receive a resolution.. Thanks a lot :)
posted 3 years ago - Luigi
Our account manager Corrine is always there to be a helping hand. Being on an IT Service desk we have a lot of communication between the teams and they are always there to get the job done. This could be from troubleshooting current problems that we are having to updating our Comms manager portal. I would recommend using One com
posted 3 years ago - Molly Hewett
Very reliable support team, Corrine is a good listener and understands the requests straight away. Process improvement is the heart of the organisation, both account management and the customer service team that I dealt with have been very helpful in achieving our organisational goals.
posted 3 years ago - Istiaq
Absolutely excellent service help and advice. Thank you. I will recommend you.
posted 4 years ago - Anne
Your customer service team Berni and Molly were patient and professional. Easy to understand with very clear instructions to complete and correct my problem. It was a great pleasure speaking with them.
posted 4 years ago - Stephanie Brown
Service was very good and very polite
posted 4 years ago - Stuart Wileman
Customer Service Spoke with Kealey today. She was very pleasant and helpful and called me back as she said she would . She has solved my problem and offered further assistance if necessary. It was nice to talk to a human being who was patient and understanding and tailored her response to my questions. She was also proactive and able to communicate clearly .
posted 4 years ago - Margaret Coleman