Oneday Reviews

Name: Oneday
Address: #302 -14845 YONGE ST, Aurora, Ontario
Rating: 4.89

4.9 Rating 340 Reviews

99 %

of reviewers recommend Oneday

Company Reviews

Questions

Metrics

4.9

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

800-655-2795

Email:

support@onedayinsurance.ca

Location:

#302 -14845 YONGE ST,
Aurora
Ontario
L4G6H8

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2 weeks have gone an Cannot get any feed back from Jomo Day even though I reached out to him.”

Helpful Report

Posted 1 year ago

Dear Motilall, Thank you so much for taking the time to share your feedback with us. We truly value every customer’s experience, and it’s disheartening to hear that yours fell short of expectations. First and foremost, please accept our sincere apologies for any inconvenience you encountered while trying to reach us. Your frustration is understandable, and we want to assure you that we take every effort to ensure our customers can easily connect with us. In situations where reaching an individual directly may not be possible, please remember that our service line is available at +1 800 655-2795, Sun-Sat: 9:00 AM – 6:00 PM EST for any assistance you may need. Your convenience and satisfaction are paramount to us, and we’re committed to being there whenever you need us. Regarding our attempts to reach out to you, we’re truly sorry if our efforts were not successful. Please know that we made multiple attempts to get in touch with you because your satisfaction is incredibly important to us. Despite our best efforts, it seems there was a miscommunication, and for that, we apologize. At Canada Policy Experts, we deeply value each and every one of our customers, and it’s always our top priority to ensure you receive the excellent service you deserve. Your feedback serves as a reminder for us to continuously improve and refine our communication channels. Once again, we appreciate your candid feedback, and we hope to have the opportunity to make things right and restore your confidence in us. Please don’t hesitate to reach out if there’s anything else we can assist you with.

Posted 1 year ago

“I have been trying to cancel the policy I agreed to since the day after I got it. No one responds to my emails, phone calls, or texts. I have buyer's remorse and do not want to carry through with this coverage. Would someone, anyone please respond to my communication?”

Helpful Report

Posted 1 year ago

Dear Patrick, We sincerely apologize for the difficulties you’ve faced in trying to cancel your policy. Your feedback is crucial, and we’re committed to resolving this promptly. You have every right to adjust your coverage, and canceling a life insurance policy is a straightforward process. Our customer service line is almost always available to assist you at +1 800 655-2795, Sun-Sat: 9:00 AM – 6:00 PM EST. If we’re busy, please note that our response time is typically within 24 business hours. Your satisfaction is our priority, and we’re here to help. Should your circumstances change in the future and you wish to apply again, we’ll be ready to assist you with your insurance needs. Thank you for your understanding.

Posted 1 year ago

Oneday is rated 4.9 based on 340 reviews