online4baby Reviews

1.3 Rating 185 Reviews
E
Happiness Grade
E

Delivery - Slow

40.00%
Industry Average
Ordered. Tried to cancel the morning after. Ignored WhatsApp and email until after mid day where they said that had been picked and packed so I asked for proof and they haven't given me this. Order elsewhere. When I said to prove it had been picked and packed they sent me a new tracking number. The courier had not received this yet, so they simply purchased the delivery, but that means nothing.
posted 6 months ago - Chis
Then received an E mail saying, sorry item has already been packed and sent to delivery company.
posted 9 months ago - Anonymous
I was offered end Feb delivery date but they only deliver one day a week in my area so had to reject several delivery date.
posted 1 year ago - Anonymous
tried to contact to ask the seller to contact the courier for me as they also have no option to speak to an actual human being and received no reply whatsoever from whatsapp live chat does not work and an email reply in however many days is not going to solve the issue of my parcel sat in a yodel delivery centre.
posted 1 year ago - Zara Hoey
The day of delivery for the new part and there's no delivery information and again no one is replying to me.
posted 1 year ago - Rebecca s
Also, I am in the process of taking proceedings against them to get my money back as this is the second delivery now they have sent faulty parts and missing parts.
posted 1 year ago - Billy
Twice I’ve orderd from here and I’ll never order again orderd a car seat for next day delivery which is no where to be seen and now I can’t seen to get a refund because no one wants to answer emails
posted 1 year ago - Anonymous
30 delivery, this got later and later until by 5pm it was estimated to arrive at 7.
posted 1 year ago - Anonymous
so with good will them ordered the part needed to be delivered within 5 working days ?? 10 working days later no part ?? Contacted them and told the order was cancelled and they forgot to reorder the item again we slipped through the net so now I said well I’d just like to return the item as I’ve lost faith and patience I’d rather go and collect a new cot myself told I’m not entitled to a return even though the item is incomplete which is a joke now I have to wait for a courier to contact me with a delivery date while my son has to struggle without a bed and has done for weeks what a shambles not a care in the world of how this affects my child’s wellbeing at all .
posted 2 years ago - Michael Hutchinson
I asked for a replacement which I finally got it on 21 feb,over a month later with a lot of delivery issues between.
posted 2 years ago - Carla