online4baby Reviews

“ Tjey have pathetic customer support and they never refunded my hard earned money for order ORD4481439. Sent many email but these are fraud and changed url address and stated on Aug 17th Hi! Many thanks for making contact! Upon collection it can take up to 14 working days for the return to be processed and refund to be raised. We ask you allow us a little extra time and we will keep you up to date via email. Many thanks, X̌ ”

“ Requested a refund Baby 4 you sent a courier to collect the mattress but have still not had my refund. ”

“ Absolutely abysmal customer returns/ refund service. ”

“ DO NOT ORDER FROM HERE - they won't give you a refund ”

“ Sent a faulty car seat which I think had already been used. Refusing refund. Avoid this company. Awful and dangerous. Don't care about your little ones safety at all ”

“ His advice was if I wasn't happy to get a refund from him and shop elsewhere - Please do not use this company unless you have the time on your side to deal with their incompetence at every level. ”

“ The Consumer Rights Act is clear that within an initial six month period the customer is entitled to a refund (so to purchase a non-faulty replacement) if the manufacturer cannot fix the initial fault, and one attempt is allowed. ”

“ They took payment to return items so quickly but still not refund me after days and ignored my email. I will have to contact my bank to get money back and this is untrustworthy ”

“ Got used baby bottles. Trying to contact them then doesnt answer. Sended me opened package. Box was a little demaged when trying to return it, their answer with exuses that they check before send out. So why did i get opened box if they check so carefully. Why if you are so professional doesnt take return back. And cant make a refund? As i can't give it as a present for baby shower and dont need theese items anymore. ”

“ Ultimately, I had no choice but to seek a refund through PayPal, a process that added further inconvenience to an already stressful situation. ”