online4baby Reviews

1.3 Rating 185 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
AWFUL CUSTOMER SERVICES FOR RETURNS AND ISSUES Ordered travel system bundle and it came scratched and the car travel seat hood was damaged.
posted 2 years ago - Anonymous
Do not buy from this rip off company with poor customer service without reading the rip off returns policy.
posted 2 years ago - Harvey Paul
Bought a medela swing pump which states in the website ‘returns accepted’ and in their returns policy states that pumps can only be returned if they are unsealed etc (completely understandable).
posted 2 years ago - Kathryn.
SEND YOU FAULTY ITEMS THEN WILL CHARGE YOU FOR RETURNS.
posted 2 years ago - Anonymous
Also, the cellular blankets I ordered are absolutely nothing like the photos online - definitely not almost £30 RRP!!! Requested to return the items via DPD on day received (as they state as an option in their returns policy), although this is now becoming an issue.
posted 3 years ago - Anonymous
After reading some of the reviews on here about online4baby I've actually come to a conclusion a lot of the online4babies goods are other companies returns damaged goods if the customer is lucky they will get a brand new items.
posted 3 years ago - Damaged goods
Firstly their returns charges are in excess of £10-£15.
posted 4 years ago - Anonymous