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Only Home Reviews

4.4 Rating 846 Reviews

85 %

of reviewers recommend Only Home

Company Reviews

Product Reviews

4.4

Based on 846 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3880 5645

Email:

support@onlyhome.co.uk

Location:

Guardian House, 7 North Bar Street, Banbury
OX16 0TB

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Only Home 5 star review on 6th March 2021

Only Home 5 star review on 13th December 2020

Only Home 5 star review on 15th November 2020

Catherine McAlle

Only Home 5 star review on 15th November 2020

Catherine McAlle

Only Home 5 star review on 1st November 2020

Only Home 5 star review on 3rd October 2020

Rebecca A J Wilson

Only Home 5 star review on 3rd October 2020

Rebecca A J Wilson

36

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some mirrors in April/May on a three week delivery time. This kept changing due to Covid as they were coming from Italy. Every time I contacted 'Only Home' I had a very prompt reply from Holly who kept liaising with the supplier. Although they only arrived this week I felt full supported and informed through out the whole process. It was just Covid and problems with staff at the factory in these unusual times. Thank you Holly for all your help. The mirrors are lovely.”

Posted 3 years ago

Hi Sue, thanks so much for your lovely review. I am pleased to hear that, although there were some delays that were out of our hands, the team kept you updated at all times. And, most importantly, you are happy with the mirrors you ordered

Posted 3 years ago

“Excellent service”

Posted 3 years ago

Thanks Lee, glad to hear you have had great service from the team here.

Posted 3 years ago

“Excellent service and delivery”

Posted 3 years ago

Thanks Ray, always great to hear when our customers are so pleased with service we provide!

Posted 3 years ago

“All very straightforward and items were delivered quickly”

Posted 3 years ago

Thanks for getting in touch Michelle and that your order arrived quickly and the process has been nice and easy. Come back soon!

Posted 3 years ago

“Well my chair finally arrived and I must say it looks cool for the price. in fact I'm surprised the price is so cheap. I am glad I have found another service to trust and will be using them again when needed”

Only Home 4 star review on 18th August 2020

Posted 3 years ago

Hi Marshall, it does indeed look great in your home! It's always nice to hear that we represent good value and we look forward to seeing you shopping with us again soon.

Posted 3 years ago

“Order arrived quickly, lovely planter and a good price, seen the same on another website that was more expensive”

Posted 3 years ago

Hi Anita, thanks for getting in touch. We pride ourselves on offering great items at prices you won't find anywhere else, and we are so pleased to hear you love the item as well.

Posted 3 years ago

“Nice and comfortable chair”

Posted 3 years ago

Thanks for getting in touch Roland and we are so pleased to hear you are happy with your purchase. Come back again soon!

Posted 3 years ago

“Great value product, delivery before stated date which was good. Only small gripe was that packaging was damaged although fortunately all the bits arrived!”

Posted 3 years ago

Hi Sharon, I'm really sorry to hear the delivery had some issues but pleased to know the item got to you in good condition and you are happy with it.

Posted 3 years ago

“The product arrived beautifully packed and at all stages I was advised about the status of the order. The quality of the bedside table is excellent!”

Posted 3 years ago

Thanks for getting in touch Judith. We always love to hear when the experience shopping with us has ticked all the right boxes :)

Posted 3 years ago

“My order arrived on time and communication was really good every step of the way.”

Posted 3 years ago

“It wasn't clear to me when buying that this was a marketplace rather than an online shop. That said, my item was faulty & Only Home facilitated the refund with the seller efficiently.”

Posted 3 years ago

“Value for money”

Posted 3 years ago

“Great quality items and delivered in a timely manner,will be shopping here again.”

Posted 3 years ago

Hi Alexandra, it's always great to hear such positive feedback, we look forward to seeing you shopping with us again soon!

Posted 3 years ago

“Beautiful rug but didn’t match my colour Would not order again as it cost £35 to send it back,disgraceful”

Posted 3 years ago

I am so sorry to hear about your experience with OnlyHome.co.uk. Please feel free to email us with further details and we can look into this for you.

Posted 3 years ago

“Quick and easy ordering and item delivered in perfect condition thanks to excellent packaging etc”

Posted 3 years ago

Hi Carole, thank you for your lovely review. It's always great to hear this kind of feedback and we are so pleased to hear the purchase all went smoothly.

Posted 3 years ago

“I ordered a mirror large mirrored plate for candles. It arrived quickly and on time and fully packaged however it was damaged ( chips on the sides). I emailed the company and after investigating it they happily offered a discount of the full price I paid.”

Posted 3 years ago

“Excellent product Took some time to build but sturdy table and looks great , difficulties with delivery and item arrived nearly a month later than originally stated , this could be put down to COVID delays and communication from company was quite good”

Posted 3 years ago

“Very quick”

Posted 3 years ago

“Desk I ordered is really nice. I was informed the delivery would be delayed by a month but it actually arrived as planned. It seems stock management could be improved but the product is great”

Posted 3 years ago

“Experience was good, loved the mirror I purchased”

Posted 3 years ago

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Only Home is rated 4.4 based on 846 reviews