Openreach Reviews

“ We received excellent service from Allana today. She was incredibily polite, knowledgeable and very efficient. Open Reach staff work in difficult conditions including changeable weather and sometimes dangerous areas. We cannot thank you enough Allana. ”

“ Excellent service from Morgan. Unfortunately faulty unit required replacement so fault not fixed ”

“ M Harrison 67 ERW GOCH LL151RS. Absolutely brilliant service wifi fibre instillation seamless your staff are a credit to you. Could not be more pleased thanks for a great service. ”

“ Disgusting service . ”

“ Guu came out to sort line for broadband and had a nightmare as it is a flat with old wiring..spent 4 hours here persevering getting it all sorted and couldn't ask for better service. Thanks Mark in tenby ”

“ On Saturday 10th May an Engineer solved the problem I have been having with the switch to full fibre and the working of my landline. He was quick and efficient and explained that full fibre didn't have enough charge to also service the other telephone upstairs in my bedroom which has a display. (The copper wire could do this!) I think his name was Andy. Many thanks - Pam Winters - Pembroke Road, Baldock SG7 6DB ”

“ Caspare your Open Reach full fibre installer’s service was excellent. He was extremely courteous, friendly and very helpful. He explained everything very well, worked quickly and was very tidy. He was working for a company called Quinn. Many thanks 👋🙏 ”

“ Had my full fibre broadband connection today by Louise many thanks to a lovely young lady for her exceptional service Louise went the extra mile kind regards ”

“ Excellent prompt service engineer paul could not have been more helpful very happy with the service ”

“ A big thank you to a chap named Rik at outreach who fits eero box's .Two hours later this chap finished a 10 min job cause I was dyslexic he went above and beyond setting the entire thing up as my phone genuinely was not accepting it . I was wanting get back to me studies and he has helped make it possible . Sincerely thank you fantastic service for WiFi set up and also should out to UW for ringing back and asking was I happy together your service was 100 % Bob on ”