Openreach Reviews

“ Disgusting service . ”

“ Guu came out to sort line for broadband and had a nightmare as it is a flat with old wiring..spent 4 hours here persevering getting it all sorted and couldn't ask for better service. Thanks Mark in tenby ”

“ On Saturday 10th May an Engineer solved the problem I have been having with the switch to full fibre and the working of my landline. He was quick and efficient and explained that full fibre didn't have enough charge to also service the other telephone upstairs in my bedroom which has a display. (The copper wire could do this!) I think his name was Andy. Many thanks - Pam Winters - Pembroke Road, Baldock SG7 6DB ”

“ Caspare your Open Reach full fibre installer’s service was excellent. He was extremely courteous, friendly and very helpful. He explained everything very well, worked quickly and was very tidy. He was working for a company called Quinn. Many thanks 👋🙏 ”

“ Had my full fibre broadband connection today by Louise many thanks to a lovely young lady for her exceptional service Louise went the extra mile kind regards ”

“ Excellent prompt service engineer paul could not have been more helpful very happy with the service ”

“ A big thank you to a chap named Rik at outreach who fits eero box's .Two hours later this chap finished a 10 min job cause I was dyslexic he went above and beyond setting the entire thing up as my phone genuinely was not accepting it . I was wanting get back to me studies and he has helped make it possible . Sincerely thank you fantastic service for WiFi set up and also should out to UW for ringing back and asking was I happy together your service was 100 % Bob on ”

“ Thank you very much open reach for clipping the cable back on top of my window. I only rang the office late last night , I did not expect the job to get done so quickly today. Thank you to all the engineers and the girl in the customer service, they were all very efficient and courteous and hard working and I am very happy with Openreach company. ”

“ Great service engineer work on my internet line untill it was up to speed brilliant customer service he did a great job and kept me informed about everything he was doing one very happy customer ”

“ In my case, their customer service was excellent. ”