Optical Express Reviews

4.7 Rating 4,201 Reviews
B-
Happiness Grade
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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

B-

Customer Service - Average

66.67%
Industry Average
After my recent lens replacement therapy I couldn’t be happier with the results. From the initial consultation , to the procedure and aftercare I couldn’t fault anyone. Special mention to Sarah Pease, Dr Kiss and Paul the Optometrist. First class service and kept informed every step of the way.
posted 2 months ago - KEVIN TUCKER
Optical Express have been taking care of my eyes for so many years now. I had lens replacement surgery many years ago( best decision ever ) and have always been very pleased with the after care and customer service. Nothing is a bother . Thank you everyone at Optical Express, Ayr. You are all stars 🌟
posted 5 months ago - M.McGuire
Great value and service
posted 2 years ago - Alan
I Keith Ellis has had lens replacement with Optical Express and the service I got from barnsley and meadowhall was first class on Friday 5th March I had my surgery in Manchester Bridgewater was just the same first class I was in theatre for 40 minutes when I got up off the bed I looked at my watch and I could see my watch which I have not seen without my glasses the transformation is unbelievable I have got my life back been able to see with out glasses it like having a new toy I just can't believe it I want to thank everyone who where involved giving me my eyes back and Michelle and Simon at Barnsley looking after me for the years I have worn glasses there service is first class yours great full Keith.
posted 3 years ago - Keith Ellis
Very professional service from initial consultation to the operation .
posted 3 years ago - Drew Davren
I have to say that we were both very happy with the service we received.
posted 3 years ago - Mrs Margaret McClure
I was extremely happy with the service i received in Liverpool 1 from Katherine who did a glasses repair nothing was too much trouble very good customer experience
posted 4 years ago - Anonymous
Anita who welcomed us in was superb, her customer service led us leaving the place with more than a smile.
posted 4 years ago - Hayat&Nasteha
This is for the 2 girls in motherwell allison and hope optom are very good at there job great personal service thank you cg
posted 4 years ago - Catherine Gallacher
Good service in Meadowhall branch. nice store in a great location, had a really big selection of frames to choose from, Jake was very helpful, thank you 😊
posted 4 years ago - Deborah Robinson