Origin Broadband Reviews

“ I have requested my refund, they took a while and proceeded with my return. ”

“ Refuse to send IT someone to fix the problems foisted on disabled seniors after months if incompetent mish mash drivel over phone Don't intend to refund six months backpay for not delivering contract promises. ”

“ Do not deal with this company recently asked for a 5g service to be done at my home I told them I didn't want nbn so they send me a nbn box rang them it was wrong I couldn't use this so then they go on saying I have to pay so I did then I get knocked back coz they couldn't provide me with my service so I asked for a refund they only gave me not even half a refund they are liyers and like to scam people I want all of my money back you are a bunch of tosses go else were people origin are incompetent not only that they give ur information to other sectors in origin had phone calls from origin energy I've never had electricity through these Muppets yet they ring me 2 days after joining with them saying mu bill was late go away origin your idiots ”

“ And now I have to go through endlss 50 minutes hold time phone calls trying to get my damn refund sorted. ”

“ However it’s been almost 2 months and I’m waiting on my $169 refund for hardware I have already returned. ”

“ Price 2/10 - there are other providers , but just that there was no one my rural locality Delivery - 0/10 very bad internet service delivery, no communication , nothing Returns and refunds - 0/10 no confirmation email saying that my complaints has been registered. ”

“ Service suspended immediately Payment made on 15th as per norm and I got debited, 2 payments taken and service still not active as the Origin Broadband team needs to wait 3 days for payment to refelct! Service requested to be canceled on the 16th… with refund requested Service cant be canceled unless you call and speak to someone. ”

“ Bought the basic package and we had our WiFi drop out and stop working nearly every week of our 12 month contract. Had to call monthly just to get it to work, and as two full time students, this was not what we needed. No refund was offered to us. Would not recommend to anyone. ”

“ Paid for a service that wasn’t delivered did not get refund within the 30 day cooling off period was ripped off very unorganised and unprofessional. ”

“ I have demanded they meet their promise or refund me for the difference between the plans for all the months I've been paying for a service they cannot provide. ”