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Ottawa Flowers Inc. Reviews

4.2 Rating 863 Reviews
80 %
of reviewers recommend Ottawa Flowers Inc.
Company Reviews Product Reviews
578
 Metrics Info
4.2
Based on 863 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Ottawa Flowers Inc. Reviews
Visit Website

Phone:

613 737-5555

Email:

info@ottawaflowers.com

Location:

3-2000 Thurston Drive
Ottawa
K1G 4K7

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5
Tim
Tim
Verified Buyer
“Ordering online from the UK I can thoroughly recommend Ottawa Flowers. I requested a photo of the basket and was very happy with the arrangement & variety of plants used. The speed of service was excellent and the recipient, resident in Ottawa, received delivery the same day. Without doubt I shall use Ottawa Flowers again!”
Ottawa Flowers Inc. 5 star review on 13th October 2021 Ottawa Flowers Inc. 5 star review on 13th October 2021
Helpful Report
Posted 2 years ago
5
Daniel
Daniel
Verified Buyer
“The bouquet of flowers is super pretty, simple and the vase is perfect as well! The individual delivering the flowers was also kind”
Ottawa Flowers Inc. 5 star review on 24th June 2021
Helpful Report
Posted 2 years ago
5
EmilyEmily W
EmilyEmily W
Verified Buyer
“I always use Ottawa Flowers to send my mom flowers since I live out of town. They have excellent communication so I know when it’s out for delivery and when it has been delivered. This Mother’s Day my flowers arrived in good time, they were fresh and beautiful!”
Ottawa Flowers Inc. 5 star review on 13th May 2021
Helpful Report
Posted 3 years ago
5
Tomasz B
Tomasz B
Verified Reviewer
“We ordered our wedding flowers from Ottawa Flowers Inc. and received exceptional service. Pavel and his team exceeded all our expectations and the flower arrangements were absolutely beautiful. Thank you for making our special day even better!”
Ottawa Flowers Inc. 5 star review on 9th May 2021
Helpful Report
Posted 3 years ago
5
Barb M
Barb M
Verified Reviewer
“Was surprised on my birthday with a stunning bouquet from Ottawa Flowers. They have lasted beautifully - longer than any other fresh bouquet I've had. I would recommend them highly.”
Ottawa Flowers Inc. 5 star review on 4th May 2021
Helpful Report
Posted 3 years ago
5
Lucie
Lucie
Verified Buyer
“Ordered a bouquet for my sister in law’s birthday. She loved them! Thank you #ottawaflowers”
Ottawa Flowers Inc. 5 star review on 21st April 2021
Helpful Report
Posted 3 years ago
5
Monica
Monica
Verified Buyer
“Ordering online is always tricky—one hopes that the final product matches the picture. Ottawa Flowers outdid themselves by sending flowers that were gorgeous and far better than what I thought I was getting. A lush, beautiful arrangement!”
Ottawa Flowers Inc. 5 star review on 10th March 2021
Helpful Report
Posted 3 years ago
5
Martin
Martin
Verified Buyer
“Beautiful flowers for Valentine’s Day and delivered in a respective time line on one of the busiest day of the year. Would recommend to everyone.”
Ottawa Flowers Inc. 5 star review on 15th February 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Very happy with the service. When the particular flower was not in stock they called to make sure the change was ok and the final product was gorgeous and elegant. Very happy!”
Ottawa Flowers Inc. 5 star review on 25th November 2020
Helpful Report
Posted 3 years ago
5
Maryane
Maryane
Verified Buyer
“This company never disappoints, which is why I always order from Ottawa Flowers first. Great job and thank you!”
Ottawa Flowers Inc. 5 star review on 2nd October 2020
Helpful Report
Posted 3 years ago
5
Angela A
Angela A
Verified Buyer
“Paval is an absolute gem! He was an absolutely amazing vendor to work with for our wedding in September. Paval and his team did all our flowers. He listened to what we wanted, made an effort to make sure we were on the same page and that our vision would be a reality, while working within a budget. He was easy to reach and communicate with, and super kind and lovely in person! Most importantly, all the arrangements he made exceeded our expectations! I would recommend Ottawa Flowers Inc. to anyone looking for florals for any important event!”
Ottawa Flowers Inc. 5 star review on 9th September 2019
Helpful Report
Posted 4 years ago
2
Kim
Kim
Verified Reviewer
“I debated about writing a review.....A couple of weeks ago I ordered an arrangement of colourful flowers in a vase as a congratulations for my Son's girlfriend. When the flowers arrived they weren't in a vase at all. They were stuck in a piece of oasis that was wrapped with cellophane. The bouquet had an odd colour combination and the mauve daisies were turning brown in the center.When I called to complain, I was told they would look into it. I received an e mail stating that the designer mis read the order and I was credited for the vase, which was all they could do at that point. But, it still didn't change the fact that the daisies were way passed their life span and the designer must have trouble with colour combinations. P.S. I have been a Florist myself for over 34 years. That is why I called direct and placed my order. Delivery was on time, but quality was way off the mark.It made me sad. Cause this was a very special occasion.”
Ottawa Flowers Inc. 2 star review on 31st May 2019
Helpful Report
Posted 5 years ago
Good morning, We are saddened that you do not like the yellows, lavender, red & white combinations. We have many colors available at all times, could have easily done a different combination if requested. We would like to offer you a $25 in-store credit towards your next purchase as our apology for color & daisies (although they look good in the picture).
Posted 4 years ago
5
Tania B
Tania B
Verified Buyer
“The flowers for my wedding were absolutely perfect! They were everything I wanted and so much more!! Thank you so so much!”
Ottawa Flowers Inc. 5 star review on 21st May 2019 Ottawa Flowers Inc. 5 star review on 21st May 2019 Ottawa Flowers Inc. 5 star review on 21st May 2019 Ottawa Flowers Inc. 5 star review on 21st May 2019
Helpful Report
Posted 5 years ago
5
Maria V
Maria V
Verified Buyer
“I used Ottawa Flowers for my engagement party and all of the florals were stunning!! Pavel was very helpful to work with and made my my vision come to life (it was exactly what I wanted and more!). We will be working together again for my wedding!!!”
Ottawa Flowers Inc. 5 star review on 9th April 2019 Ottawa Flowers Inc. 5 star review on 9th April 2019 Ottawa Flowers Inc. 5 star review on 9th April 2019 Ottawa Flowers Inc. 5 star review on 9th April 2019
Helpful Report
Posted 5 years ago
5
Diana L
Diana L
Verified Buyer
“I was most impressed with the Ottawa Flowers service and product. My wedding flowers turned out better than I imagined them. I was given their full attention and we went though all details of my order without being rushed, answering my questions with patient. Highly recommend for sure.”
Ottawa Flowers Inc. 5 star review on 19th March 2019
Helpful Report
Posted 5 years ago
5
Lillian
Lillian
Verified Buyer
“The service was excellent. The driver was awesome, accommodating, courteous and made the recipient feel like a valued customer. Could not ask for a better service.”
Ottawa Flowers Inc. 5 star review on 7th December 2018
Helpful Report
Posted 5 years ago
1
Mayanna
Mayanna
Verified Buyer
“The flowers I sent to my mother started to die the day after she received them. This has been the second time this has happened, it also happened when I sent her flowers for mother’s day. I am extremely disappointed and upset that this has occurred.”
Ottawa Flowers Inc. 1 star review on 1st December 2018
Helpful Report
Posted 5 years ago
Mayanna, sorry to hear you had a few issues with your order. If my memory serves correct we sent a Christmas arrangement for you as a replacement. Please feel free to call directly at 613-737-5555 x 200 or x201 and we can offer you an upgrade and free delivery on your next order. Ottawa Flowers
Posted 5 years ago
5
Dan
Dan
Verified Buyer
“Beautiful flowers and super fast delivery from order to arrival”
Ottawa Flowers Inc. 5 star review on 14th November 2018
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“I hired Ottawa Flowers for my wedding (bouquets, corsages, boutonniers, succulents and flower arrangements.) They did such a great job matching the bridal colours perfectly and were even early with their delivery on our wedding day! I've replanted the beautiful succulents in the bouquets as a keepsake that will keep giving and growing! #ThankYou”
Ottawa Flowers Inc. 5 star review on 12th November 2018
Helpful Report
Posted 5 years ago
5
Rachelle M
Rachelle M
Verified Buyer
“Excellent customer service! Pavel is wonderful!! 100% trust these guys they know what they are doing!”
Ottawa Flowers Inc. 5 star review on 16th October 2018
Helpful Report
Posted 5 years ago
Thank you :)
Posted 5 years ago
5
Amy S
Amy S
Verified Buyer
“Great service! Was very happy with the flowers for my wedding.”
Ottawa Flowers Inc. 5 star review on 10th October 2018
Helpful Report
Posted 5 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent service and very helpful staff. It wasn't easy to come up with a solution for the flowers in 2 days, but they came through. Very impressive. Highly recommended to anyone.”
Ottawa Flowers Inc. 5 star review on 30th May 2018
Helpful Report
Posted 6 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“I called Ottawa flowers late in the day before Mother’s Day but they were still able to help me and guaranteed delivery for Mother’s Day. They delivered by 5pm and the flowers were stunning! Thank you so much!”
Ottawa Flowers Inc. 5 star review on 26th May 2018
Helpful Report
Posted 6 years ago
Thank you for your feedback. We appreciate your kind words and looking forward to be of service again. Ottawa Flowers Team
Posted 6 years ago
5
Lina F
Lina F
Verified Buyer
“The owner/manager was patient with us he knew the look we were looking for. He was patient & brought the flowers to the hall. Great service. Thanks again.”
Ottawa Flowers Inc. 5 star review on 24th May 2018
Helpful Report
Posted 6 years ago
Ottawa Flowers Inc. is rated 4.2 based on 863 reviews
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