Outdoor Value Insights

Outdoor Value have a Customer Happiness Grade of D. Customers are unhappy with their customer service.

 

D
Happiness Grade
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D

Customer Service - Average

50.00%
Industry Average
" Paid £9.99 for next day delivery, item delivered 3 days later by Yodel, although the invoice stated Ship by DHL Easyship??? Contacted Outdoor Value customer service, who didn't want to know. Normal postage costs £2.99, they didn't offer even to refund me the £7.00 difference. Disgusted with their services, you have been warned "
- Kerry

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Alice, Customer Support