Outdoor Value Reviews

1.00 Rating 1 Reviews
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I bought an electric cool box on the internet from Outdoor Value. It arrived safely and well packaged but when I tried it, it did not work. I rang several times but no-one ever answers the phone. I have never succeeded in talking to them on the phone. Eventually they answered my email and told me to send it back by recorded delivery. I had expected a return postage email attachment but instead I had to pay over £13. The refund for the cooler arrived promptly but I have been unable to get the £13 postage back from them. A very poor experience of shopping on the internet and I do not recommend them.
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Posted 4 months ago
Paid £9.99 for next day delivery, item delivered 3 days later by Yodel, although the invoice stated Ship by DHL Easyship??? Contacted Outdoor Value customer service, who didn't want to know. Normal postage costs £2.99, they didn't offer even to refund me the £7.00 difference. Disgusted with their services, you have been warned
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Posted 1 year ago
Outdoor Value is rated 1.00 based on 1 reviews