OutdoorGB Reviews

Name: OutdoorGB
Address: 2-10 Bentley Way, Royal Oak Industrial Estate, Daventry, Northamptonshire
Rating: 4.86

4.9 Rating 4,769 Reviews

98 %

of reviewers recommend OutdoorGB

4.9

Based on 4,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01604 266 300

Email:

ben@extremegb.com

Location:

2-10 Bentley Way,
Royal Oak Industrial Estate,
Daventry
Northamptonshire
NN11 8QH

Write Your review

Tell us how OutdoorGB made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

OutdoorGB 5 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a cap and it was delivered reasonably quickly as expected.”

Helpful Report

Posted 5 years ago

“Excellent service.”

Helpful Report

Posted 5 years ago

“Good products at a good price.”

Helpful Report

Posted 5 years ago

“Delivered Promptly, items as expected. Had to return items that didn't fit, items returned and processed with returned money back before their stated time. Cant fault.”

Helpful Report

Posted 5 years ago

“very good service. competitive price”

Helpful Report

Posted 5 years ago

“Good prices. Prompt delivery”

Helpful Report

Posted 5 years ago

“Great value and good quality products. Communication is great and goods always arrive in good time with updates on where your shipment is. I’ve used them a few times now.”

Helpful Report

Posted 5 years ago

“After a few hiccups with a breakage in transit, the staff were more than helpful, sorted out a replacement and went the extra mile. I am very pleased with my purchase and the after sales care afforded to me.”

Helpful Report

Posted 5 years ago

“I live in a small city in Wyoming, in the western US, and outdoors apparel selection for women is very limited. So this past spring I went online looking for Salomon women's Quest 4 GTX hiking boots, and yours was the only store I could find that had them in stock in my size. And the price was actually less expensive than major retailers in the US were advertising! They shipped quickly, and arrived sooner than I could've hoped. (The boots arrived sooner than other purchases I made the same day that were shipping from California.) The boots themselves are very comfortable. Generally I prefer Salomons because they fit the shape of my foot so well, and these were no exception. Good amount of room across the forefoot, good arch support, and they're padded enough without feeling like I'm wearing pillows on my feet. Excellent ankle support, as always. The sole is just fantastic; grippy in mud, sand, and loose rock. The lacing system on the Quest 4 keeps the laces from loosening over time or digging into the top of my foot. The padded cutout at the achilles is a bonus I didn't know I needed. These boots are also lighter in weight than any hiking boots I've had previously. I bought these boots for field work (I'm an archaeologist) and they've been more than adequate for those tasks. I bought these in April to use during the summer field season and they have been a godsend. I live in a high mountain desert environment in the sagebrush steppe so the ground is not comfortable or easy to walk, day-to-day temperatures fluctuate broadly, and precipitation is unreliable. I didn't get any blisters in these boots, nor stone bruises or hot spots. They kept out sand, dust, pebbles, rock shards, grass seeds, and bugs. I wore these boots during a monsoon rainstorm and my feet stayed perfectly dry. I've worn them on a few short hikes (4 miles max) in the desert, too, and they've been very good for that. My feet got very warm but not hot as you might expect from wearing gore-tex in the desert in summer. (I prefer gore-tex even living in the desert because my feet get cold so easily.) It's September now and the first snow could come at any time, so these will become my daily wear for the next several months. I like these boots so much that when my workplace offered to buy me boots this year, I requested another pair of Quest 4 GTX. Sadly, the US retailer they purchase from is taking months to fulfill the order. They should've gone with OutdoorGB. ?”

Helpful Report

Posted 5 years ago

“Great service, nice shoes and swift transaction process.”

Helpful Report

Posted 5 years ago

“Everithing went as expected, easy and fast order and delivery. Handling the site is easy too.”

Helpful Report

Posted 5 years ago

“Husband happy with his new jacket. Good service, Fast delivery etc would recommend outdoor gb.”

Helpful Report

Posted 5 years ago

“Clothing and equipment arrived very promptly. I have ordered three times from OutdoorGB and always very satisfied with the products and service. Will continue to purchase from this site.”

Helpful Report

Posted 5 years ago

“Package first arrived in okay time. Packaging leaves a bit to be desired of as it is just a thin plastic wrap that had holes in it after travel but nothing too bad to complain about. This is sadly where the positives end. The nightmare begins if you need to exchange an item for a different size. They advertise free returns but do not tell you it's a 7-10 working day window. I sat and watched the last of the stock that they had slowly run out as they weren't willing to reserve one despite my returned item already being in their possession. After waiting 10 working days, I then had to wait for an additional week for them to order in new stock as it had inevitably sold out. Then after waiting for the delivery to arrive, they had sent the wrong size. Nearly a month for an exchange to just get the wrong item It was at this point that I had had enough and just wanted my money back. There was no urgency to rectify their error after making me wait that long for the wrong item. Got a "we're sorry" and then told it would be another 7-10 working days to process a refund. The customer service is one of the most painful systems I have dealt with. Every email they send starts a new thread and they take so long to reply to each email you send that you have no idea what it is in relation too. It seems clear to me that they are swamped dealing with customers. Clearly taking on far too many orders than they can manage to a good standard. Would not recommend this company at all unless you have a lot of time and patience on your hands.”

Helpful Report

Posted 5 years ago

“Same as other recent reviews. Placed order. Not received it. Tried to call. Not taking calls. Emailed several times and no reply. Steer well clear of them.”

Helpful Report

Posted 5 years ago

“I ordered a pair of boots, was told will be delivered within 4-6 business days. But it never happened. No tracking number. Sent multiple emails, no response! They totally ignore once they charge your money. Be cautious!”

Helpful Report

Posted 5 years ago

“I ordered 2 of the same item. Only one was sent but the despatch order state 2 were sent - WRONG!. I have emailed 5 x, initial answer and now my emails are being ignored. 10 days since the first email and no sign of either a subsequent response, a refund or sorry we will send the second item. I've now put it in hands of my credit card company. The trouble is they can choose to say the document states 2 were supplied, implying I am trying to defraud them. For £22.00 I don't think so! Awful company, awful customer service, just keep away.”

Helpful Report

Posted 5 years ago

“Paid for next day delivery said it would come on Saturday if i payed for it so i did ive been working all weekend needed to go get a shopping in but i had to wait in all day because i didnt get a time it would come and it still has not come!”

Helpful Report

Posted 5 years ago

“Prompt delivery. Product as ordered”

Helpful Report

Posted 5 years ago

“I placed my order on the 22nd November and it still hasn't arrived. No responses to my emails and just general lack of service. Reading some of the reviews below I am not the only one. AVOID!”

Helpful Report

Posted 5 years ago

OutdoorGB is rated 4.9 based on 4,769 reviews