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The writer was one of the best I've worked with ever! Relevant questions were asked, my instructions, directives and queries were meticulously to the extent possible addressed . A rating of 10 would have been more appropriate except that some editorial glitches that were repeatedly identified by me were still occurring . In my next ORDER, I'll concentrate on improvements based on these comments and if the writer addresses them, I'll be more than willing to GIVE the writer a TEN. The services were also generally very good except that one request to offer me a-twenty-percent discount on my next order was never REALLY addressed . I'm hopeful that this request will be given consideration SOON and look forward to making my NEXT ORDER with ozessays as soon as the 20% is AVAILABLE .