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pacific prime Reviews

4.4 Rating 172 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
Great service, fair fees, and a very speedy SLA. Highly recommended
posted 1 week ago - INBALKYLIE FRENKELLEVY
The service was fantastic Robyn was very informative and helpful she gave me a few different options which I did take one and was a reasonable cost as well. Thanks for your help and keep up the good work. Would definately recommend.
posted 2 weeks ago - Graham Lockwood
Very good service
posted 2 weeks ago - Meas Somica
The service provided by pacific prime was very smooth and hassle free. Alex supported us every step of the way and was always super prompt addressing any concerns or queries.
posted 3 weeks ago - Anonymous
Leigh Ann was very helpful, polite, and informative. She made the process easy and answered all my questions clearly. Excellent customer service!
posted 3 weeks ago - Anonymous
Great service from Leigh Ann, super responsive to all inquiries and supportive with all steps in guiding me to get the BUPA insurance plan set up. Thank you Leigh Ann, definitely recommend going w/ pacific prime.
posted 3 weeks ago - Anonymous
Thanks to Leighann Tan — she has been very helpful in assisting me to get insurance that covers pre-existing conditions. I was having a hard time because, in my country, no local insurance covers pre-existing conditions. She has been very patient in answering all of my questions. I hope the VUMI insurance introduced by her will provide good service.
posted 1 month ago - Roff
Great customer service and assistance.
posted 1 month ago - Anonymous
It was an absolute pleasure working with Alex Ip who helped in securing travel medical insurance for my colleague. Alex is very helpful, supportive, patient and followed up promptly. Even when he was on leave, he ensured he connected me to his colleague, Floria Hu to help and guide me in every way. I am very delighted with the service provided by both Alex and Floria. Will highly recommend them.
posted 1 month ago - Anonymous
Great service from Leigh Ann, super responsive to all inquiries and supportive with all steps in guiding me to get the OSHC insurance plan set up. Thank you Leigh Ann, definitely recommend going w/ pacific prime. 🙇‍♀️
posted 3 months ago - Anonymous