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pacific prime Reviews

4.4 Rating 148 Reviews
84 %
of reviewers recommend pacific prime

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I honestly didn’t expect to find such a dependable INC Celineeloninc.org helped me turned situations around
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Posted 2 days ago
I had a great support from Ricardo and was able to find the right match for my family after several iterations from our side to find the right choice. Thanks!
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Posted 1 week ago
It’s hard to find people who truly care, but Harry Lucy and her team do. They treated my situation as if it were their own, with kindness and precision. Their professionalism never wavered even once. They were clear, reliable, and incredibly supportive. I’ll always appreciate how they restored my confidence and peace of mind.
pacific prime 1 star review on 17th October 2025
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Posted 1 week ago
Alex Ip was always quick responsive and followed up. I choose a different insurer but I very much enjoyed working with Alex.
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Posted 1 week ago
Alex Ip was always quick responsive and followed up. I choose a different insurer but I very much enjoyed working with Alex.
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Posted 1 week ago
Their attention to detail and genuine care stood out. They didn’t just solve my issue — they made sure it stayed solved.
pacific prime 1 star review on 10th October 2025
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Posted 2 weeks ago
I had an excellent experience working with Alex from Pacific Prime. He was incredibly helpful, responsive, and knowledgeable throughout the entire process. He provided a clear and comprehensive comparison of the top global health insurance options, which made it so much easier for me and our Execs to make an informed decision. What impressed us even more was his commitment — even when he was on leave, he still took the time to respond to our queries and emails. Every question we had was answered promptly and clearly. We truly appreciated his professionalism and support. Looking forward to doing more transactions with him in the future — highly recommend!
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Posted 2 weeks ago
I have been dealing with Alex to finalise my Now Health insurance, he was amazing, his support, messages and information has helped me pick a great health insurance.
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Posted 2 weeks ago
Their quick response was reassuring. What impressed me most was their patience—they carefully listened and didn’t rush through the process of understanding my case.
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Posted 3 weeks ago
Their quick response was reassuring. What impressed me most was their patience—they carefully listened and didn’t rush through the process of understanding my case.
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Posted 3 weeks ago
I got scammed but SARAHARMSTRONG733 AT GMAIL came to my rescue.
pacific prime 1 star review on 20th September 2025
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Posted 1 month ago
Customer support was quick and helpful, resolved my query instantly.
pacific prime 1 star review on 18th September 2025
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Posted 1 month ago
Customer support was quick and helpful, resolved my query instantly.
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Posted 1 month ago
Stole my money. Glad theresachin1212 (@) gmail.com helps
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Posted 1 month ago
Great service from Leigh Ann, super responsive to all inquiries and supportive with all steps in guiding me to get the OSHC insurance plan set up. Thank you Leigh Ann, definitely recommend going w/ Pacific Prime. 🙇‍♀️
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Posted 1 month ago
Thank you Leigh Ann Tan, for your prompt response, follow up and support in providing us with the information that suited our requirements for Travel Insurance. We will definitely recommend Pacific Prime to our family, friends and wider community.
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Posted 1 month ago
Friendly and professional throughout
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Posted 1 month ago
Communication was fast and efficient. Comparaison between insurances policies was very clear and Alex answered all of my questions very quickly. Let's see when it comes to actual health issues, but om the the Subscription part, I do recommand.
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Posted 2 months ago
From the quoting process through to policy issuance, Alex and his team were consistently responsive and supportive. Pacific Prime was the first to provide a quote, and their explanations were by far the most transparent and easy to understand. Alex handled my case with great professionalism and always made himself available whenever I needed clarification, which I truly appreciated. I now hope the reimbursement process will be just as smooth, efficient, and straightforward as the sales process.
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Posted 2 months ago
Very nice support and quick response. Highly recommend for anyone who looks for good insurance support
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Posted 2 months ago
pacific prime is rated 4.4 based on 148 reviews