Login
Start Free Trial Are you a business? Click Here

pacific prime Reviews

4.3 Rating 200 Reviews
82 %
of reviewers recommend pacific prime

Write Your review

pacific prime 1 star review on 24th March 2026
Alexandria Phillips
pacific prime 1 star review on 18th December 2025
Sebastian James
pacific prime 1 star review on 17th October 2025
Kendrick Bassy
pacific prime 1 star review on 10th October 2025
Allen Wright
pacific prime 1 star review on 20th September 2025
Naomi
pacific prime 1 star review on 18th September 2025
Georgia
pacific prime 5 star review on 14th August 2024
Vincent StJohn
Anonymous
Anonymous  // 01/01/2019
I got insurance through pacificprime in the insurance company IMG. An insurance event occurred. The insurance company recorded it and is ready to pay.. And does not pay. Refers to incorrect details. All communication of the idea through pacificprime. They do not assist in any way in the matter. And the payment amount is only 75 dollars.
Helpful Report
Posted 8 months ago
Alex Ip was in touch with me regarding private insurance. He was extremely professional and helpful, always moving things forward but never too pushy. I highly recommend working with him.
Helpful Report
Posted 8 months ago
Good and fast work , thanks a lot Lolita )
Helpful Report
Posted 8 months ago
Lolita is very helpful and supportive.I could contact her directly at anytime.I appreciate her.
Helpful Report
Posted 8 months ago
Yes, Lolita helped a lot
Helpful Report
Posted 8 months ago
Efficient services by lolita. I really recommend.
Helpful Report
Posted 8 months ago
Very pro-active and prompt reaction
Helpful Report
Posted 8 months ago
Alex Ip was my contact at Pacific Prime and he was very informative and helpful with making sense of the myriad international plans available to me. He gave plenty of advice helping me optimise my choices and options and also negotiated on my behalf with the insurer to remove one of the loadings they imposed. I would highly recommend their services.
Helpful Report
Posted 8 months ago
I had a smooth and positive experience with Pacific Prime. Lolita was professional, responsive, and made choosing the right insurance plan simple.
Helpful Report
Posted 9 months ago
Lolita was very patient and helpful. She gave me a detailed information that suits my needs.
Helpful Report
Posted 9 months ago
Strange bait and switch. Pacific Prime hires expat salespeople to sell expat health insurance to expats in Singapore, and it's almost like they are the only choice for international health insurance in Singapore. You might get a useful salesperson who can help you navigate between two or three policies, but really, you have to write up your own medical history and use your own common sense. They are a glorified mailbox who take a large commission for taking the application you fill up and passing it to the insurance companies. Once you sign, you will be passed to support staff from cheaper countries who cannot answer the most basic question. You are better off asking the insurance company directly for any questions. At best, Pacific Prime might be able to help ask for a discount on a premium renewal, otherwise they are a complete waste of time and you wonder what they do to earn a commission other than forwarding e-mails.
Helpful Report
Posted 9 months ago
It was very easy to talk with Lolita. I reccommend her very much.
Helpful Report
Posted 10 months ago
Exceptional customer service from Lolita. She researched and responded tirelessly to our queries and questions. Lolita put together an excellent package for us that met our requirements and budget. We would readily recommend Pacific Prime.
Helpful Report
Posted 10 months ago
Alex offers very professional insurance advices. He understands my and my spouse's insurance need. Response is prompt. Thanks Alex for your wonderful service.
Helpful Report
Posted 10 months ago
Amazing service from Anna. She took the time to understand my requirements, responded to all my queries in an efficient manner and presented me with the best quote to meet my needs. Would definitely recommend
Helpful Report
Posted 10 months ago
""
Helpful Report
Posted 11 months ago
Good follow up service and advice
Helpful Report
Posted 11 months ago
I had a great experience working with Alex Ip from Pacific Prime. He was patient, knowledgeable, and helped me clearly understand and compare different health insurance options. His support made the whole process smooth and stress-free. Highly recommended!
Helpful Report
Posted 11 months ago
wouter heeft mij op een hele fijne manier weg wijs gemaakt in een onbekend terrein. veel aandacht en opties gevend ben ik er uit gekomen wat voor mij nodig is. en dit ook nog in het Nederlands en dat in Thailand bij deze bedank wouter.
Helpful Report
Posted 11 months ago
Thanks for Lolita Chibireva. She answered all my questions and helped me find the right option . Very polite and professional. 👍đŸģI will recommend it to my friends and acquaintances!
Helpful Report
Posted 11 months ago
pacific prime is rated 4.3 based on 200 reviews