“I am from South Africa and required a medical insurance for my retirement visa in Thailand, I shopped around and found a web page from Pacific Prime. I received a call from Ewert Ash moments later, he explained and provided me with several option. After I decided I submitted my application. His feedback was ongoing and excellent. It also helped me as he can speak Afrikaans. I would truly recommend Ewerts services. I did not only gain an insurance but also a friend as we are regularly in contact of each other. Pacific Prime can be previlage to have an honest and well knowledge person in its service. Regards Stefan.”
“The service I received from Magda Tobjasz, the agent in Mexico, was excellent, careful and patiently explained answers to my questions were given and an alternative insurance policy suggested to most effectively cover my needs for a stay in Latin America. The range of companies they deal with allowed a wide variety and flexibility in coverage.
Highly recommended.”
“I was working with Hanessa and she was very patient as we were moving from one country to another and there were complications and delays with the move. She stuck with us to make sure we were fully aware of our options and walked us through the process of making it all come together. I found dealing with Cigna challenging and expensive but that is not the fault of Hanessa or her agency. Overall, well done and a good supportive service.”
“HI GOOD DAY I FIND HANESSA DACAYANA A VERY PATIENT AND HELPFUL AND UNDERSTANDING BROKER AND GIVE HER FIVE STARS FOR EXCELLENT SERVICE FROM DAWN IN SOUTH AFRICA”
“Estaba buscando un seguro de gasts medico y gracias a EDEL que escucho que estaba buscando y cuales eran mis necesidade, me presento varias opciones y hoy cuento con un seguro de gastos medicos que cumple con mis necesidades, además de una asesora que responde me explica todos los procesos, y me acompaña para resolver y atender mis dudas.”
“I communicated with Pacific Prime earlier this month to sort out a health insurance claim. I spoke with Alois Abid, whose service was simply excellent! He helped me throughout the process, explained everything really well and acted quickly and effectively.
He was very kind and understanding and showed a very high standard of professionalism. Congratulations!
Foteini”
“I am glad to receive the excellent service from Jarret Mathew. He understood my needs and took time and explained in simple terms the details of the insurance that I am interested in and clarified my doubts and concerns put forwarded to him. Well done, Jarret.”
“Jarett is awesome to engage for any company’s group insurance. He is reliable, and professional, and best of all he comes out with the best solution for the benefit of the company. I would highly recommend others to engage Jarett for any corporate group insurance. Pacific Prime is a good broker to start with.”
“In the past year I've used Pacific Prime's services on 4 occasions (for me and my husband, but also for my parents) and have always been helped very well by Sabine Kuo. She's fast, competent and friendly. Recommended!!”
“Jarrett from Pacific Prime is patient, responsive, and most importantly fights for your interests against the insurance companies - which are unreasonable and try to find all ways to exclude your claims.”
“Jarett has been great with his service, he is very friendly, approachable and professional. He has always been very prompt and responsive whenever I dropped him an email. Even when he’s not available, he will definitely let me know. I will definitely recommend others to engage Jarett if they need any help for corporate group insurance.”
“My husband and I purchased a temporary health insurance via Pacific Prime and have received excellent service from Sabine Kuo (and Elke Liebrand before her). She helped us pick the right insurance in a professional and friendly manner with ample information. Would definitely recommend! Thanks again :)”
“From my first inquiry, the professionalism of your representatives, SABINE KUO and CRYSTAL GE, was apparent. They understood clearly my needs, responded promptly with appropriate inf, and guided me success to the right product for me.
I can recommend them unreservedly for anyone else cons insurance needs.
Thanks very much.”
“Truly excellent customer service! Sabine Kuo was very prompt and forth coming to enable us to get the right health insurance coverage. Even though it was the most important holiday in the year, she was very helpful in moving the process along as it was rather time sensitive. Wishing all customer services were as nice ;- )”
“From helping me with obtaining health insurance especially Enyik Cordoves. To getting help with my claim from Alois Abiad. I highly recommend Pacific Prime. The staff are always very helpful.”
“Michael Lavelle of Pacific Prime responded to my request for an insurance quote.
He was prompt with his reply and although Pacific didn’t have the product I needed, he recommended another company who could and I now have the appropriate Health Cover.
How helpful for a company to do that rather than dismiss you. I would certainly go back to Pacific when I next need a policy because of this experience.
Well done for a customer service bias rather than just immediate company profits.
Many thanks.”
