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pacific prime Reviews

4.3 Rating 220 Reviews
82 %
of reviewers recommend pacific prime

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Anonymous
Anonymous  // 01/01/2019
Alex has really assisted us by getting us the information we required and was there no matter the time difference always replying and ensuring we are happy
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Posted 5 months ago
The service was fantastic Robyn was very informative and helpful she gave me a few different options which I did take one and was a reasonable cost as well. Thanks for your help and keep up the good work. Would definately recommend.
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Posted 5 months ago
Very good service
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Posted 5 months ago
Ms Leigh Ann Tan is very helpful and her assistance has made the whole process easier for us.
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Posted 5 months ago
The service provided by Pacific Prime was very smooth and hassle free. Alex supported us every step of the way and was always super prompt addressing any concerns or queries.
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Posted 5 months ago
Leigh Ann was very helpful, polite, and informative. She made the process easy and answered all my questions clearly. Excellent customer service!
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Posted 5 months ago
Great service from Leigh Ann, super responsive to all inquiries and supportive with all steps in guiding me to get the BUPA insurance plan set up. Thank you Leigh Ann, definitely recommend going w/ Pacific Prime.
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Posted 5 months ago
Alex was a great help he assisted us with all the information required to take out Bupa, and was also available all hours to answer all of the 1000 questions we had.
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Posted 5 months ago
Alex was great, walked us through our questions and concerns for a family plan from introduction to signing. Alex and Floria were proactive with follow up and were available anytime.
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Posted 5 months ago
Alex is great! Always Ready to assist, follows up - checks everything & finds the right product for you. Thanx
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Posted 5 months ago
My experience with pacific prime was great,ms leighann guide me through the entire process smoothly and diligently.
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Posted 5 months ago
Thanks to Leighann Tan — she has been very helpful in assisting me to get insurance that covers pre-existing conditions. I was having a hard time because, in my country, no local insurance covers pre-existing conditions. She has been very patient in answering all of my questions. I hope the VUMI insurance introduced by her will provide good service.
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Posted 6 months ago
Great customer service and assistance.
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Posted 6 months ago
It was an absolute pleasure working with Alex Ip who helped in securing travel medical insurance for my colleague. Alex is very helpful, supportive, patient and followed up promptly. Even when he was on leave, he ensured he connected me to his colleague, Floria Hu to help and guide me in every way. I am very delighted with the service provided by both Alex and Floria. Will highly recommend them.
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Posted 6 months ago
I had a great support from Ricardo and was able to find the right match for my family after several iterations from our side to find the right choice. Thanks!
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Posted 6 months ago
Alex Ip was always quick responsive and followed up. I choose a different insurer but I very much enjoyed working with Alex.
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Posted 6 months ago
Alex Ip was always quick responsive and followed up. I choose a different insurer but I very much enjoyed working with Alex.
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Posted 6 months ago
I had an excellent experience working with Alex from Pacific Prime. He was incredibly helpful, responsive, and knowledgeable throughout the entire process. He provided a clear and comprehensive comparison of the top global health insurance options, which made it so much easier for me and our Execs to make an informed decision. What impressed us even more was his commitment — even when he was on leave, he still took the time to respond to our queries and emails. Every question we had was answered promptly and clearly. We truly appreciated his professionalism and support. Looking forward to doing more transactions with him in the future — highly recommend!
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Posted 7 months ago
I have been dealing with Alex to finalise my Now Health insurance, he was amazing, his support, messages and information has helped me pick a great health insurance.
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Posted 7 months ago
Great service from Leigh Ann, super responsive to all inquiries and supportive with all steps in guiding me to get the OSHC insurance plan set up. Thank you Leigh Ann, definitely recommend going w/ Pacific Prime. 🙇‍♀️
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Posted 8 months ago
pacific prime is rated 4.3 based on 220 reviews