“Jarrett from Pacific Prime is patient, responsive, and most importantly fights for your interests against the insurance companies - which are unreasonable and try to find all ways to exclude your claims.”
“Jarett has been great with his service, he is very friendly, approachable and professional. He has always been very prompt and responsive whenever I dropped him an email. Even when he’s not available, he will definitely let me know. I will definitely recommend others to engage Jarett if they need any help for corporate group insurance.”
“My husband and I purchased a temporary health insurance via Pacific Prime and have received excellent service from Sabine Kuo (and Elke Liebrand before her). She helped us pick the right insurance in a professional and friendly manner with ample information. Would definitely recommend! Thanks again :)”
“From my first inquiry, the professionalism of your representatives, SABINE KUO and CRYSTAL GE, was apparent. They understood clearly my needs, responded promptly with appropriate inf, and guided me success to the right product for me.
I can recommend them unreservedly for anyone else cons insurance needs.
Thanks very much.”
“Truly excellent customer service! Sabine Kuo was very prompt and forth coming to enable us to get the right health insurance coverage. Even though it was the most important holiday in the year, she was very helpful in moving the process along as it was rather time sensitive. Wishing all customer services were as nice ;- )”
“From helping me with obtaining health insurance especially Enyik Cordoves. To getting help with my claim from Alois Abiad. I highly recommend Pacific Prime. The staff are always very helpful.”
“Michael Lavelle of Pacific Prime responded to my request for an insurance quote.
He was prompt with his reply and although Pacific didn’t have the product I needed, he recommended another company who could and I now have the appropriate Health Cover.
How helpful for a company to do that rather than dismiss you. I would certainly go back to Pacific when I next need a policy because of this experience.
Well done for a customer service bias rather than just immediate company profits.
Many thanks.”
“Outstanding support bei Pacific Prime (Sabine Kuo).
I received detailed quotes for different plans to choose from. Different coverage, different price levels.
Very responsive sales team, followed up and replied to any further question in shortest time.
I can warmly recommend the services of Pacific Prime. Truly positive customer experience.”
“I've recently purchased a health insurance plan with Cigna Global HEALTH solutions, via Pacific Prime.
I was impressed with their sales team approach towards explaining the various insurance plans available, as well as their promptness in being available to address queries. The transaction was smooth, quick and in a Non face to face environment just the kind of partner I was looking to buy such a comprehensive plan from.
Kudos to Michael Blankson, the Singapore based Sales Manager for seeing this transaction and process through so efficiently.
Well done.”
“I recently concluded arrangements for health insurance with Michael Blankson. Without doubt Michael was the most helpful and patient person to allow us to make the best decision for this insurance cover. He advised on the key areas to take into account and allowed us time to consider our options. Michael was outstanding and I recommend him 100%”