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pacific prime Reviews

4.4 Rating 277 Reviews
84 %
of reviewers recommend pacific prime

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pacific prime 5 star review on 20th August 2026
Anonymous
pacific prime 1 star review on 18th December 2025
Sebastian James
pacific prime 1 star review on 17th October 2025
Kendrick Bassy
pacific prime 1 star review on 10th October 2025
Allen Wright
pacific prime 1 star review on 20th September 2025
Naomi
pacific prime 1 star review on 18th September 2025
Georgia
pacific prime 5 star review on 14th August 2024
Vincent StJohn
Anonymous
Anonymous  // 01/01/2019
“I had an excellent experience working with Alex and Floria at Pacific Prime while arranging my insurance cover. From start to finish, they were professional, responsive, and genuinely helpful. They took the time to understand my situation clearly, explained the available options in a straightforward way, and guided me through the process without any pressure. Their knowledge and attention to detail made what can often feel like a complicated process feel simple and stress-free. Communication was consistently clear and timely, and I always felt confident that my best interests were being looked after. Thanks to Alex and Floria, I now have the right level of cover in place and complete peace of mind. I would highly recommend Alex, Floria, and Pacific Prime to anyone looking for reliable, transparent, and high-quality insurance advice.”
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Posted 10 months ago
“Lolita Chibireva from Pacific Prime has demonstrated consistently reliable and customer-focused service, providing clear guidance and prompt support throughout the insurance selection and administration process. In general, Pacific Prime team is knowledgeable, responsive, and proactive in helping clients navigate complex policy options, ensuring that coverage needs are fully understood and met. Overall, their professionalism and commitment to high-quality service make them a dependable partner for long-term insurance solutions”
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Posted 10 months ago
“Lolita did her job with Greatest sound. And easily got my cover. Good job Lolita.”
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Posted 10 months ago
“Moving abroad can be overwhelming and stressful. I would like to say Thank you to Lolita Chibireva at Pacific Prime International for being so patient and understanding. You were a God send. Thank you!!!”
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Posted 10 months ago
“I have been in touch with Alex. As i am French, it's always Nice to have a french speaker able to assist you at anytime. Very good service. Highy recommand it. Very professional team. 24h reachable on whatsapp, prompt reply. Thanks”
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Posted 10 months ago
“I was really impressed with the information and continuous follow ups and feedback I had received from Robyn Cahill. I will definitely recommend my other friends, work colleague's and families to opt with Pacific Prime.”
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Posted 10 months ago
“I am SO impressed with the service and professionalism! First of all, when I filled the form I even didn’t expected to be contacted back, but Jimmy called me, sent an email and he is always in touch at every step. Thank you! Will definitely recommend your company!”
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Posted 10 months ago
“Highly recommend Lolita as a manager and the insurance company she works for. She is excellent, provides clear explanations, and offers constant support.”
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Posted 10 months ago
“Great service, fair fees, and a very speedy SLA. Highly recommended”
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Posted 11 months ago
“Very patient, courteous and professional”
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Posted 11 months ago
“I am delighted with Pacific Prime's services. They guided me through the process of choosing my health insurance plan and provided all the necessary assistance to ensure a smooth and successful enrollment. I highly recommend Pacific Prime.”
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Posted 11 months ago
“I have been working with Alex Ip and he has been incredibly professional and helpful.”
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Posted 11 months ago
“Alex has really assisted us by getting us the information we required and was there no matter the time difference always replying and ensuring we are happy”
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Posted 11 months ago
“The service was fantastic Robyn was very informative and helpful she gave me a few different options which I did take one and was a reasonable cost as well. Thanks for your help and keep up the good work. Would definately recommend.”
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Posted 11 months ago
“Very good service”
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Posted 11 months ago
“Ms Leigh Ann Tan is very helpful and her assistance has made the whole process easier for us.”
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Posted 11 months ago
“The service provided by Pacific Prime was very smooth and hassle free. Alex supported us every step of the way and was always super prompt addressing any concerns or queries.”
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Posted 11 months ago
“Leigh Ann was very helpful, polite, and informative. She made the process easy and answered all my questions clearly. Excellent customer service!”
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Posted 11 months ago
“Great service from Leigh Ann, super responsive to all inquiries and supportive with all steps in guiding me to get the BUPA insurance plan set up. Thank you Leigh Ann, definitely recommend going w/ Pacific Prime.”
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Posted 11 months ago
“Alex was a great help he assisted us with all the information required to take out Bupa, and was also available all hours to answer all of the 1000 questions we had.”
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Posted 11 months ago
pacific prime is rated 4.4 based on 277 reviews