“Alex was great, walked us through our questions and concerns for a family plan from introduction to signing. Alex and Floria were proactive with follow up and were available anytime.”
“Thanks to Leighann Tan — she has been very helpful in assisting me to get insurance that covers pre-existing conditions. I was having a hard time because, in my country, no local insurance covers pre-existing conditions. She has been very patient in answering all of my questions. I hope the VUMI insurance introduced by her will provide good service.”
“It was an absolute pleasure working with Alex Ip who helped in securing travel medical insurance for my colleague. Alex is very helpful, supportive, patient and followed up promptly. Even when he was on leave, he ensured he connected me to his colleague, Floria Hu to help and guide me in every way. I am very delighted with the service provided by both Alex and Floria. Will highly recommend them.”
“I had a great support from Ricardo and was able to find the right match for my family after several iterations from our side to find the right choice. Thanks!”
“I had an excellent experience working with Alex from Pacific Prime. He was incredibly helpful, responsive, and knowledgeable throughout the entire process. He provided a clear and comprehensive comparison of the top global health insurance options, which made it so much easier for me and our Execs to make an informed decision. What impressed us even more was his commitment — even when he was on leave, he still took the time to respond to our queries and emails. Every question we had was answered promptly and clearly. We truly appreciated his professionalism and support. Looking forward to doing more transactions with him in the future — highly recommend!”
“I have been dealing with Alex to finalise my Now Health insurance, he was amazing, his support, messages and information has helped me pick a great health insurance.”
“Great service from Leigh Ann, super responsive to all inquiries and supportive with all steps in guiding me to get the OSHC insurance plan set up. Thank you Leigh Ann, definitely recommend going w/ Pacific Prime. 🙇♀️”
“Thank you Leigh Ann Tan, for your prompt response, follow up and support in providing us with the information that suited our requirements for Travel Insurance. We will definitely recommend Pacific Prime to our family, friends and wider community.”
“Communication was fast and efficient. Comparaison between insurances policies was very clear and Alex answered all of my questions very quickly.
Let's see when it comes to actual health issues, but om the the Subscription part, I do recommand.”
“From the quoting process through to policy issuance, Alex and his team were consistently responsive and supportive. Pacific Prime was the first to provide a quote, and their explanations were by far the most transparent and easy to understand.
Alex handled my case with great professionalism and always made himself available whenever I needed clarification, which I truly appreciated.
I now hope the reimbursement process will be just as smooth, efficient, and straightforward as the sales process.”
“Highly recommended- My agent was Lolita and Kyle, and both provided me timely updates and accommodated to answer all my questions very quickly. I really appreciated thier clear communications for the process as well.”
“Id like to recommend Steven Xue as he accomodate me all throughout the process of having travel insurance for my parents in law.
His prompt and patience enough through my inquiry and request.
Thank you!”
