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pacific prime Reviews

4.4 Rating 258 Reviews
83 %
of reviewers recommend pacific prime

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pacific prime 5 star review on 20th August 2026
Anonymous
pacific prime 1 star review on 18th December 2025
Sebastian James
pacific prime 1 star review on 17th October 2025
Kendrick Bassy
pacific prime 1 star review on 10th October 2025
Allen Wright
pacific prime 1 star review on 20th September 2025
Naomi
pacific prime 1 star review on 18th September 2025
Georgia
pacific prime 5 star review on 14th August 2024
Vincent StJohn
Anonymous
Anonymous  // 01/01/2019
Jay did a great job getting me the information and then providing the details! A+!
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Posted 2 months ago
Mr. Jay Wing Y Chim, was very helpful and informative. It was a very smooth transaction for me. I thought insurance processing is too complicated for me but he made me understand my needs. Affordable plans.
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Posted 2 months ago
Alex was very clear during the whole process. Very professional and polite.
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Posted 3 months ago
Alex and Floria were very quick and attentive. Would recommend them to anyone looking for health insurance !
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Posted 3 months ago
They went out of there way to help us even though we weren’t sure If we will get our work visas. Were very patient and understanding. Will recommend to everyone that wants insurance. Very professional and polite towards us and couldn’t ask for better.
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Posted 3 months ago
My primary contact was Leighann Tan, who consistently provided timely and helpful information over an extended period of time (weeks). We exchanged trough email and telephone. All of my queries were addressed thoroughly, and her service was highly professional. I truly appreciate her support—thank you.
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Posted 3 months ago
Excellent service and follow up by Leigh Ann Tan. Friendly, efficient and genuine. Answered all my.questions and supported me along the way for overseas healthcare! Thanks again!!!
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Posted 3 months ago
They did a great job for me. Professional, responsive, knowledgeable, and efficient. In the end they could solve a long-standing somewhat complicated problem for me.
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Posted 3 months ago
Alex & Floria made start of my retirement in other country much easier. Since I was not sure if the country was surly covered by Worldwide excluding USA of global health insurance, so I decided to go with specialized agents. Whenever I ask questions, they are responding by next day (there is 17-hour time difference) in very clear manner. Even after the sale, if I have questions regarding the issued policy, they are getting the answer for me. They are very responsive, reliable and professional. I would recommend their service to anyone who seeks for global health insurance.
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Posted 3 months ago
Jay provided absolutely exceptional service! I needed to find travel insurance for my mother under a highly complex scenario—a one-way permanent relocation journey involving specific pre-existing conditions that standard providers flat-out rejected. Jay didn't give up. He found a creative, highly comprehensive, and affordable solution with VUMI that gave our family total peace of mind. He was incredibly responsive, patient, and professional throughout the entire process. I cannot recommend him highly enough!
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Posted 3 months ago
Due to some problems with filling in our application causing anxiety Robyn Cahill worked with me to work or way through the process which was very much appreciated.
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Posted 4 months ago
Leigh -Ann was so helpful and informative. She helped us understand what will fit our specific needs and even helped by getting us clarity from the insurer. She was very responsive and supportive. Would recommend her services to everyone.
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Posted 4 months ago
Alex and Flora were both amazing.
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Posted 4 months ago
Спасибо большое Лолите за помощь в решении вопроса нашей медицинской страховки. Отличный сотрудник, с ходу улавливает проблемы и незамедлительно решает их. Очень вежливая, приятная девушка. Будем рекомендовать вашу компанию своим друзьям. Ещё раз спасибо за помощь!
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Posted 4 months ago
Sabine Kuo and Crystal Ge were both proactively helpful in helping me inititiate my health insurance plan from Vietnam.
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Posted 4 months ago
Working with Leigh Ann and Pacific Prime on securing my personal international health insurance has been an excellent experience. The task was complex: navigating multiple insurers and a detailed medical history requiring careful underwriting but throughout the process Leigh Ann demonstrated strong professional knowledge, clear communication, and sound judgment. I would recommend Pacific Prime without hesitation to anyone with complex international health insurance needs
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Posted 4 months ago
Alex Ip found us a very good solution for our travel medical insurance for our employees… we would highly recommend. Many thanks Alex. P.S. they also do health insurance and life insurance too.
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Posted 5 months ago
Alex Ip found us a very good solution for our travel medical insurance for our employees… we would highly recommend. Many thanks Alex. P.S. they also do health insurance and life insurance too.
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Posted 5 months ago
I am really happy with the service provided by Robyn.
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Posted 5 months ago
Robyn Cahill was extremely helpful and patient in guiding me through the process of securing travel insurance for my mother. She was always responsive, attentive, and made sure all my questions were addressed before I made a decision. I truly appreciate her support and would highly recommend her to anyone looking for reliable and knowledgeable insurance advice.
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Posted 5 months ago
pacific prime is rated 4.4 based on 258 reviews