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pacific prime Reviews

4.3 Rating 200 Reviews
82 %
of reviewers recommend pacific prime

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pacific prime 1 star review on 24th March 2026
Alexandria Phillips
pacific prime 1 star review on 18th December 2025
Sebastian James
pacific prime 1 star review on 17th October 2025
Kendrick Bassy
pacific prime 1 star review on 10th October 2025
Allen Wright
pacific prime 1 star review on 20th September 2025
Naomi
pacific prime 1 star review on 18th September 2025
Georgia
pacific prime 5 star review on 14th August 2024
Vincent StJohn
Anonymous
Anonymous  // 01/01/2019
I am SO impressed with the service and professionalism! First of all, when I filled the form I even didn’t expected to be contacted back, but Jimmy called me, sent an email and he is always in touch at every step. Thank you! Will definitely recommend your company!
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Posted 3 months ago
Highly recommend Lolita as a manager and the insurance company she works for. She is excellent, provides clear explanations, and offers constant support.
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Posted 3 months ago
Great service, fair fees, and a very speedy SLA. Highly recommended
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Posted 3 months ago
Very patient, courteous and professional
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Posted 3 months ago
I am delighted with Pacific Prime's services. They guided me through the process of choosing my health insurance plan and provided all the necessary assistance to ensure a smooth and successful enrollment. I highly recommend Pacific Prime.
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Posted 3 months ago
I have been working with Alex Ip and he has been incredibly professional and helpful.
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Posted 3 months ago
Alex has really assisted us by getting us the information we required and was there no matter the time difference always replying and ensuring we are happy
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Posted 3 months ago
The service was fantastic Robyn was very informative and helpful she gave me a few different options which I did take one and was a reasonable cost as well. Thanks for your help and keep up the good work. Would definately recommend.
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Posted 3 months ago
Very good service
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Posted 3 months ago
Ms Leigh Ann Tan is very helpful and her assistance has made the whole process easier for us.
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Posted 4 months ago
The service provided by Pacific Prime was very smooth and hassle free. Alex supported us every step of the way and was always super prompt addressing any concerns or queries.
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Posted 4 months ago
Leigh Ann was very helpful, polite, and informative. She made the process easy and answered all my questions clearly. Excellent customer service!
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Posted 4 months ago
Great service from Leigh Ann, super responsive to all inquiries and supportive with all steps in guiding me to get the BUPA insurance plan set up. Thank you Leigh Ann, definitely recommend going w/ Pacific Prime.
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Posted 4 months ago
Alex was a great help he assisted us with all the information required to take out Bupa, and was also available all hours to answer all of the 1000 questions we had.
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Posted 4 months ago
Alex was great, walked us through our questions and concerns for a family plan from introduction to signing. Alex and Floria were proactive with follow up and were available anytime.
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Posted 4 months ago
Alex is great! Always Ready to assist, follows up - checks everything & finds the right product for you. Thanx
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Posted 4 months ago
My experience with pacific prime was great,ms leighann guide me through the entire process smoothly and diligently.
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Posted 4 months ago
Thanks to Leighann Tan — she has been very helpful in assisting me to get insurance that covers pre-existing conditions. I was having a hard time because, in my country, no local insurance covers pre-existing conditions. She has been very patient in answering all of my questions. I hope the VUMI insurance introduced by her will provide good service.
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Posted 4 months ago
Great customer service and assistance.
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Posted 4 months ago
It was an absolute pleasure working with Alex Ip who helped in securing travel medical insurance for my colleague. Alex is very helpful, supportive, patient and followed up promptly. Even when he was on leave, he ensured he connected me to his colleague, Floria Hu to help and guide me in every way. I am very delighted with the service provided by both Alex and Floria. Will highly recommend them.
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Posted 4 months ago
pacific prime is rated 4.3 based on 200 reviews