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pacific prime Reviews

4.4 Rating 148 Reviews
84 %
of reviewers recommend pacific prime

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Thank you so much for your help. Specifically, thanks to Alex for his assistance and timely communication.
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Posted 2 months ago
Highly recommended- My agent was Lolita and Kyle, and both provided me timely updates and accommodated to answer all my questions very quickly. I really appreciated thier clear communications for the process as well.
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Posted 2 months ago
Id like to recommend Steven Xue as he accomodate me all throughout the process of having travel insurance for my parents in law. His prompt and patience enough through my inquiry and request. Thank you!
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Posted 2 months ago
Super efficient and professional assistance provided whenever an enquiry us in need.
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Posted 2 months ago
Great service from Lolita. Efficient and kind in her response
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Posted 2 months ago
Alex Ip from Pacific Prime extremely professional, very helpful, supportive timely manner response with patience until things get fully clarified.
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Posted 2 months ago
Very great service, fast and clear explanations. Give options and recommendations. It took me less than a day to get insurance. Thank you so much.
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Posted 2 months ago
Alex and Benoit were very helpful in providing quick and relevant information and in terms I could understand. They were happy to answer any and all questions without hesitation. Christine
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Posted 2 months ago
I got insurance through pacificprime in the insurance company IMG. An insurance event occurred. The insurance company recorded it and is ready to pay.. And does not pay. Refers to incorrect details. All communication of the idea through pacificprime. They do not assist in any way in the matter. And the payment amount is only 75 dollars.
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Posted 3 months ago
Alex Ip was in touch with me regarding private insurance. He was extremely professional and helpful, always moving things forward but never too pushy. I highly recommend working with him.
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Posted 3 months ago
Good and fast work , thanks a lot Lolita )
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Posted 3 months ago
Lolita is very helpful and supportive.I could contact her directly at anytime.I appreciate her.
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Posted 3 months ago
Yes, Lolita helped a lot
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Posted 3 months ago
Efficient services by lolita. I really recommend.
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Posted 3 months ago
Very pro-active and prompt reaction
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Posted 3 months ago
Alex Ip was my contact at Pacific Prime and he was very informative and helpful with making sense of the myriad international plans available to me. He gave plenty of advice helping me optimise my choices and options and also negotiated on my behalf with the insurer to remove one of the loadings they imposed. I would highly recommend their services.
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Posted 3 months ago
I had a smooth and positive experience with Pacific Prime. Lolita was professional, responsive, and made choosing the right insurance plan simple.
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Posted 4 months ago
Lolita was very patient and helpful. She gave me a detailed information that suits my needs.
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Posted 4 months ago
Strange bait and switch. Pacific Prime hires expat salespeople to sell expat health insurance to expats in Singapore, and it's almost like they are the only choice for international health insurance in Singapore. You might get a useful salesperson who can help you navigate between two or three policies, but really, you have to write up your own medical history and use your own common sense. They are a glorified mailbox who take a large commission for taking the application you fill up and passing it to the insurance companies. Once you sign, you will be passed to support staff from cheaper countries who cannot answer the most basic question. You are better off asking the insurance company directly for any questions. At best, Pacific Prime might be able to help ask for a discount on a premium renewal, otherwise they are a complete waste of time and you wonder what they do to earn a commission other than forwarding e-mails.
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Posted 4 months ago
It was very easy to talk with Lolita. I reccommend her very much.
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Posted 5 months ago
pacific prime is rated 4.4 based on 148 reviews