Paisley Freight Reviews

Name: Paisley Freight
Address: 2 Airlink Industrial EstateInchinnan Road, Paisley
Rating: 4.03

4.0 Rating 507 Reviews

76 %

of reviewers recommend Paisley Freight

Company Reviews

Questions

Metrics

4.0

Based on 507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0141 244 0148

Email:

delivery@paisleyfreight.com

Location:

2 Airlink Industrial EstateInchinnan Road
Paisley
PA3 2RS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you value your property don't use *Paisley Freight* they damaged 4x 17" alloys and the so-called insurance is a load of rubbish! It took paisley freight 9 days to come up with an excuse not to pay anything with a picture of an item (Black bag) and doesn't even look like 4x alloys in someone's doorway to refuse any contribution to damage they had done disgusting services!.”

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Posted 4 years ago

“Shocking service, never showed up to collect parcel, no response from office, they’ve even disabled their phone number so you can’t ring anyone. Beyond useless”

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Posted 4 years ago

“Absolutely brilliant service, excellent communication and tracking , I have used other Courier Services previously, none of them can match !”

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Posted 4 years ago

“Matt was a perfect delivery driver friendly and respectful. Hope I get him again”

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Posted 4 years ago

“Car door must have been thrown on to the van and thrown off the van without stopping door is now scrap. Ohh yeah most items are not covered for damages. Useless company I can't even replace my item due to it being rare.”

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Posted 4 years ago

“Whole online booking system was easy and intuitive. Thought that it would be way more expensive. Sorting out a missed collection was easy too. I’ll use again and highly recommend.”

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Posted 4 years ago

“WHAT A DISGRACEFUL COMPANY….. DO NOT USE Absolute the worst customer service ever, 16 emails and they still didn’t provide a service. They wouldn’t pick up the phone to speak to me, gave the wrong day to uplift my goods ,never turned up, eventually another courier arrived x3 days later with no paperwork but took the items for us, he never heard of Paisley Freight was collecting on behalf of DPD. Emailed PF to say that there was a driver at my door to collect and was this genuine, they wrote back and was told to tell the driver to “go away” Paisley Freight kept hiding behind GDPR but were happy to take my details including address etc etc, basically just abusing the Data Protection Regs to suit their own garbage service. Sub contracted the delivery, then sub contracted again no wonder their service levels were hopeless, they just didn’t get the concept of Customer Service. NO FEEDBACK ON DELIVERY….NOTHING….AND THEY WERE NOT THE CHEAPEST EITHER.”

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Posted 4 years ago

“Great service, couldn't falt company, would recommend”

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Posted 4 years ago

“Poor service they blame APC then charge you extra for extra charges well APC don’t charge extra it’s paisley that con u out extra , don’t leave calling cards then say u have to pay extra charges because no one home so have to pay again for re delivery or return can’t phone them when problem all email poor service customer services joke just message going pay pay”

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Posted 4 years ago

“Turned up when they said they would and delivered the next day. What more could you want from a courier?”

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Posted 4 years ago

“The worst company I have had the displeasure to work with for a long time. The lost my £1,200 bike in transit, don't answer their phone, email correspondence is sporadic. They have now offered me £100. But not yet paid it. Avoid at all costs!”

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Posted 4 years ago

“This company does what it says on the tin collected next day delivered the following day as they say in Yorkshire That’ll do”

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Posted 4 years ago

“The worst courier company around ..would never use these again .absolutely useless”

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Posted 4 years ago

“This has been the best service I have used. Easy to book and completely hassle free and super fast. Delivery driver was very helpful. Price is very good. I would 100% recommend people to this service and 100% use again my self.”

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Posted 4 years ago

“So far absolutely 💯brilliant service on time evrytime and always update via email”

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Posted 4 years ago

“Sent a bike box from Cornwall to Cambridge, collected in the afternoon and delivered 8am the next morning. First class service start to finish.”

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Posted 4 years ago

“Can not fault the service even the costs are acceptable. Thank you for giving us this type of service.”

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Posted 4 years ago

“We bought a new set of alloy wheels for our Audi, had them sprayed black, had new winter tyres fitted and arranged with this company to collect and deliver them. BIG mistake!!! They delivered 3 and denied the theft. £50 compensation is an absolute joke we’re left with 3 useless alloys and hugely out of pocket! Diabolical company stay well away!”

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Posted 4 years ago

“Worst customer service ever. Phonelines do not work, sent over 15 emails. Parcel was due to be collected on 17/12/21, Eventually collected 12 days late due to Paisley Freight’s own fault.”

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Posted 4 years ago

“Good Seriesse”

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Posted 4 years ago

Paisley Freight is rated 4.0 based on 507 reviews