Paisley Freight Reviews

Name: Paisley Freight
Address: 2 Airlink Industrial EstateInchinnan Road, Paisley
Rating: 4.03

4.0 Rating 507 Reviews

76 %

of reviewers recommend Paisley Freight

Company Reviews

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Metrics

4.0

Based on 507 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0141 244 0148

Email:

delivery@paisleyfreight.com

Location:

2 Airlink Industrial EstateInchinnan Road
Paisley
PA3 2RS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great straight forward service. Easy to book and you can add higher value insurance for a small fee. I arranged collection for a pick up only alloy wheel on ebay. Delivery the day after wheel was picked up. Would highly recommend.”

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Posted 4 years ago

“Great company for big parcels. Good price for 4 wheels with tyres, quick time between collection and delivery.”

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Posted 4 years ago

“Rubbish company very bad customer service took 2 weeks to deliver my parcel to sender and I paid for next working day wold not use again and would NOT recommend would not give me a refund”

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Posted 4 years ago

“very quick delivery, and ex communication . will use again. thanks.”

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Posted 4 years ago

“Brilliant service! Other so called courier companies , Greek gods, Austrian warblers, etc ,could learn a lot from Paisley Freight!”

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Posted 4 years ago

“Brilliant. Fantastic. Amazing I've usef paisley freight a few times and must can't fault them prompt and so easy to book a pickup or delivery if carlseberg did deliveries it would be like paisley freight. Many thanks.”

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Posted 4 years ago

“Fantastic service, tracking updated regularly so I knew when it was collected, where my parcel was and when it was delivered. Thoroughly recommend.”

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Posted 4 years ago

“Have used Paisley Freight a few times in the past with no issues. This most recent occasion they missed the collection date but I gave them the benefit of the doubt as it was after a Bank Holiday so contacted customer services rearrange collection for another day. This collection was missed AGAIN, so I contacted CS again to complain and ask for an explanation, their response was 'We apologise for the inconvenience caused, however, we do advise delays are likely prior to booking.' Shocking customer service with no real resolution offered and no attempt to restore my faith in the company. Will not be using them again due to this poor experience.”

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Posted 4 years ago

“Following on from my review below, it turns out it was actually Paisley Freight's local courier APC who are absolutely appalling. The failed collection from Friday was rebooked for today and once again APC failed to turn up. However, all credit to Kevin at Paisley Freight who resolved the issue at the eleventh hour and the package is now safely on it's way and the guy that was eventually sent from APC, was extremely pleasant too, especially after a long hot day. Sadly I didn't get his name to give him a mention as he certainly deserves it.”

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Posted 4 years ago

“I have waited in since 8am this morning with the front door open with the good weather and a dog that rushes to the front door barking when someone even walks past the end of the drive. At just past 5pm I received a message from Paisley Freight alleging a missed collection because no-one was home. No mention of time when the alleged missed pick up happened. It is impossible for their driver to have come to the house I not know about it. The parcel is large and in the hallway and today has been in full view of anyone coming to the house. When delivering the same parcel, Paisley texted the day before to advise / remind me of the delivery, but I received no such communication for the pick up suggesting to me, being a Friday, and the other end of the country from where the driver will be returning tonight, there was, in fact, never any intention to pick up today.”

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Posted 4 years ago

“Happy with the service”

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Posted 4 years ago

“Good service. Easy on line booking. Good collection early afternoon and delivery next day before noon 200 miles away. Would use again.”

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Posted 4 years ago

“I would give Paisley Frieght zero stars if I could but unfortunately this is not an option here. I booked a collection for a set of van wheels but the driver missed them completely despite being given precise instructions as to their location. Paisley refused to return to the address saying "We do not recommend leaving goods safe, the service you paid for is to hand the goods to the driver." They wanted to charge an additional fee to arrange another collection. This feels very much like a ploy to maximise revenues to me. Also, the company's phones are all out of action and the only method of contact is by email. Questions posed by email are missed and the responses you do receive are rude and curt. I have asked repeatedly for a call back but nobody in the company seemingly has a telephone (personal or otherwise). I would never entrust Paisley again and I would encourage everyone to use a different company. Truly terrible customer service.”

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Posted 4 years ago

“Have been on time every time”

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Posted 4 years ago

“Really straightforward, reasonable price, quick delivery.”

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Posted 4 years ago

“EXCELLENT SERVICE. 5⭐️+. FAST AND RELIABLE WITH GREAT COMMUNICATION AND CONSIGNMENT UPDATE MESSAGES. EASY TO USE WEBSITE - GOOD PRICES. THEY WERE RECOMMENDED TO ME, I RECOMMEND THEM TOO.”

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Posted 4 years ago

“Awsome fantastic prices and delivery highly recommended”

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Posted 4 years ago

“Excellent service from Paisley. They moved four 18 inch wheels with tyres on from Shrewsbury to Cardiff for £42 with next day delivery. Highly recommended.”

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Posted 4 years ago

“If I could leave minus stars, I would. A month later and still no delivery... Attempted delivery but no 'attempted delivery card left' the tracking on their website doesn't make sense so I had no idea the status of the bike. Customer service rude and unhelpful - after assuring my bike would be delivered on a certain day (I stayed home to wait) when I chased for an update I was met with a rude response telling me it would be a different day and that they were actually doing me a favour... (me, a paying customer who still doesn't have the bike a month later...) Fingers crossed it will one day arrive ...”

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Posted 4 years ago

“Always reliable and buyer is always Happy with delivery. Very organized quality currier”

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Posted 4 years ago

Paisley Freight is rated 4.0 based on 507 reviews