Panel House Reviews

Name: Panel House
Address: 45 Randall Street, Slacks Creek
Rating: 4.76

4.8 Rating 1,058 Reviews

95 %

of reviewers recommend Panel House

4.8

Based on 1,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Panel House 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had two recent polar opposite experiences at Pannel House. My first and probably 5 star worthy was great. Service was excellent and very knowledgeable, even though the sales person at the time didn't know when first asked, they came back with correct information to help me with my purchase of front guards and a bumper bar for a new Hilux. Unfortunately the quality of the parts is ok. So if your particular about quality and fit, I'd recommend going genuine. From a distance it looks great, just a bit gappy between the front guard and bumper. 2md experience was awful and the reason for the 1 star rating. Call to order the led headlight upgrade for the Hilux but upon first call told "it won't fit, we won't sell it to you, we know it doesn't fit" and ended the call (they hug up on me). I have a new 22 Hilux SR 4X4 SINGLE CAB, SINGLE CAB NARROW BODY, with the same headlights Toyota have been running since the start of the N80 shape. Call straight back and got Sales person #2, he was slightly more helpful, at least he did hang up on me. Informed me that the led light kit will not fit my model of Hilux, was told to call Toyota and you will find they are different, "we will sell them to you but no returns". So I called Toyota and found I had the same listing as a 2WD single cab, so same light the kit was made for, winner. Called back for a 3rd time got sales person #1 went through what I'd found out, got the response "look mate your not listing to me, if you buy it, you can't return it" I asked about bringing in my light to match it up before taking it away, No, not allowed. Totally unhelpful, totally uninterested. So I researched other places to get this and unfortunately, they were the only option with stock. So I ordered them on line. Got a call a few day later "I can see you went ahead and ordered those lights"... sure did, reminded again of no returns... "copy that, I'll be in tomorrow morning to pick them up". BTW take you licence to online order made because they won't hand over unless you show I'd. Heck they could have called my mob or seen I had the conformation of purchase email on my mobile. "No I have to know who I'm handing these over to" copy that captain douch canoe. So... What do you know, the lights fit. That LED light kit fit my 22 Hilux SR 4x4 Single Cab (narrow body) If I had an Extra Cab or Duel Cab it uses the different light, but it fit my Hilux! So, if had to do this a second time around, I'd use genuine parts (bumper and guards, depending on price) and research the light issue, it does fit more than they say it does. Best of luck with Pannel House, you are going to need it.”

Helpful Report

Posted 2 years ago

“Helpful however panel was not upto standard and was damaged which iam not happy about and have to deal with.sent email and photos had no reply.very disapointed.....!!!”

Helpful Report

Posted 2 years ago

“Change courier!!! I ordered a bonnet from you on the 9/8/22 and it is now the 23/8/22 and it's still not delivered! Poor customer service. Going back and forth with the courier company and still can't tell me what's happening. I have had to revert to picking it up myself from the depot. I want my delivery charge back!”

Helpful Report

Posted 2 years ago

“What product???? Ordered 15 days ago, no notification regarding its shipment, no feedback at all. So far, not impressed at all. Dan”

Helpful Report

Posted 2 years ago

“The are made a aluminum and plastic. And low quality plastic “glass”. And they vibrate when you drive.”

Helpful Report

Posted 3 years ago

“Bonnet I purchased was damaged beyond repair, and as it’s an aftermarket item there’s no insurance offered so a total waste of $700, will never purchase again”

Helpful Report

Posted 3 years ago

“Shit have not received it”

Helpful Report

Posted 3 years ago

“Your website is wrong. The part does not fit my 2007 Rodeo. See the attached photos of your website - product advertised is for a 03 to 08 Rodeo - what I wanted. I've just now looked at the Compatible Vehicle tab which shows the part is for a 03 to 06 Rodeo - see second photo. Basic function of an online store is to have products correctly shown. Please send back my money or I'll go to Consumer Affairs.”

Helpful Report

Posted 3 years ago

Panel House is rated 4.8 based on 1,058 reviews