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panther logistics Reviews

1.7 Rating 304 Reviews
C
Happiness Grade
C

Customer Service - Average

60.00%
Industry Average
Superb service from start to finish. Excellent communication, a call half an hour before an early morning delivery, arrived on time and the chap I dealt with couldn't be more courteous and helpful.
posted 1 year ago - Mary
Service was excellent,driver and his were well manured and helpful. Would use again
posted 1 year ago - Tyrone
Great experience. Fantastic service and communication from Panther & regular text updates prior to delivery. Unfortunately delivery was unsuccessful due to error on our part, but Panther immediately got in touch to rearrange delivery for the next day. Delivery driver was courteous when I spoke to him on mobile and staff customer service were brilliant
posted 1 year ago - tina
We've had two deliveries via panther. The first was excellent. The second the delivery team refused to deliver to the room, despite paying £25 extra for the service. Delivery man said it would take time, so refused. I now have to figure out how to manover the bed up two flights of stairs. Happy Beds dealt with the issue well and refunded the £25.
posted 2 years ago - Anonymous
Old one out-new one in and a courtesy call from customer service to check I was happy before they left.
posted 2 years ago - Mrs P
Oustanding service from Mr Sean Castleford at depo xenon group went out off his way for me .I was not at home and was ten minutes away and he waited for me and then went out of his way to install it for me even knowing that he is on a timer ...but he stood by the customer outstanding guy ...this guy needs to be in the management side ...not a driver ...
posted 3 years ago - Haroon
Fantastic delivery service, well within the time slot, really respectful of property, super friendly and polite, outstanding service
posted 3 years ago - Dawn Miller
Really don’t understand all the negative reviews on this company, I received plenty of information on my delivery, was on time and was delivered with care by Ian and another man I didn’t catch the name of. Great service!
posted 3 years ago - Taylor Leonard
Had a bed delivered today. 3 men delivered it took it up to the bedroom unpacked it and put together thankyou. Polite men not alot to say as in a hurry but did the job. Arrived on time had phone call to say they were on there way. Customer service sent me tracking too. Thanks a good service
posted 4 years ago - Lynne
Panther delivered a bed. The 2 men were courteous, considerate and extremely helpful. I could not fault the service and would definitely recommend them.
posted 4 years ago - Lisa Hanks