panther logistics Reviews

1.7 Rating 250 Reviews
C-
Happiness Grade
C-

Customer Service - Average

56.52%
Industry Average
Service was so bad I would not re-use the online plumbing merchants from which I ordered the goods.
posted 6 days ago - Anonymous
It will be Pets At Home's responsibility to refund the next day delivery cost as the service I paid for has not been delivered, but this is due to Panther.
posted 2 weeks ago - Anonymous
I rang customer service twice.
posted 1 month ago - Anonymous
When I rang customer service to see what was going on I was advised to email them - this is unacceptable.
posted 1 month ago - Shauna Kerr
I do not recommend . wet cardboard. The wall was not installed, although there was such a service
posted 2 months ago - Anonymous
Even though your speel (while waiting on the phone for your customer service) states 'we appreciate your time is important to you'.
posted 2 months ago - Happy 2 Help
Called Panther customer services to be told hadn't received the sofa.
posted 2 months ago - Mr M Bateman
This is a zero star rating! Absolute joke of a service and very rude and unhelpful 2 man delivery and installation of a 65 inch tv.
posted 2 months ago - Anonymous
They charged me £35 for a "plug and play" service when having a TV delivered which I paid for as they made it sound like a setup service (and the photo on the website shows this). When the delivery drivers turned up they said that all they do is plug it in to the mains to prove it works. They didn't even put it on the stand just laid it on the floor.
posted 3 months ago - Jon
I ordered furniture a few months ago. Absolute shambolic way the delivery guys were dragging the fit bite using the handrails of rhe stairs. the delivery guys almost left me with unopened di I tire and they had to be prompted ti take out the furniture from the box, as one of rhe delivery guys had gone back to the truck, so I was asked to assist with taking out the furniture They did not take away the cardboard boxes or bin them, and I was left to dispose them Worst delivery service, let alone ‘white glove service
posted 3 months ago - M