Paper24 Reviews

Name: Paper24
Rating: 4.66

4.7 Rating 264 Reviews

93 %

of reviewers recommend Paper24

Company Reviews

Metrics

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4.7

Based on 264 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DON’T USE THIS SERVICE ITS A SCAM!!! They write you terrible papers causing you to fail get a really bad grade then customer service tell you, you can’t get a refund because the deadline for when the paper is due by the expert has closed? Of course it’s closed!! You have to submit your paper for it to be graded how else are you supposed to find out what grade you get!!?? So what they’re saying is your supposed to magically determine/know what grade you’re going to get before you submit it then ask the experts to redo the paper before the deadline that you gave them. How on earth does that make any sense??!! Its ridiculous, this service is a joke. I’ve received two failed papers and they don’t give me a refund. One expert didn’t even apologise or even respond when I told her, the paper she wrote was a fail. That’s how much they care. Do not use this service, these so called experts have no idea what they’re doing, they lie by telling you they’re knowledgeable on the paper topic and that they can get you a really good grade but don’t actually bother doing any research or even read the assignment briefs you give them and ignore marking the criteria which tells you exactly what you have to do to get a good grade. How useless. These people are nothing but scammers and fakes. AVOID!!”

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Posted 2 months ago

“Received a fail mark, did not get offered a refund because the window closed. Customer support was not cooperative at all.”

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Posted 2 months ago

“Horrible service. I can't even place an order because the website is extremely laggy. And the customer support is made up of bots.”

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Posted 3 months ago

“I could not download the paper. My computer stated that the work had a virus attached. So I am out 18.00, I know it is not a lot of money, but it is the principle. I paid for a service that I did not receive.”

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Posted 7 months ago

I'm sorry to hear that you had trouble opening the document provided by our expert. We take such concerns seriously and aim to provide the best service possible. Upon investigating the issue, we downloaded the file from our side and were able to open it without any difficulty, suggesting that the file itself is not infected with any viruses. However, we understand that technical issues can sometimes arise on the user's end, and we want to help resolve this matter for you. Remember, our customer support team is available 24/7 to help you with any technical difficulties. Don't hesitate to contact them as soon as a problem occurs – they're ready to assist you right away. A support representative has already emailed you to gather more details about the problem. Please respond to their email, and we'll work to resolve this matter. Your feedback is important to us, and we're committed to ensuring your satisfaction. Best, Ken Lewis Paper24 Customer Success Representative Email: support@paper24.com

Posted 7 months ago

“Unfortunately after many re writes the assignment failed as it was felt that it did not meet the criteria for the assignment”

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Posted 7 months ago

Hello, Dear Customer, We are truly sorry you were not satisfied with your assignment. Please provide more details about the issue and what went wrong. You can always contact our support team, who will address all your concerns and answer your questions. Thank you for your feedback. Best, Ken Lewis Paper24 Customer Success Representative Email: support@paper24.com

Posted 7 months ago

“Your Employies use AI and I was scammed”

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Posted 8 months ago

This issue has been resolved by our support team. A full refund has been provided to the customer. We apologize for any inconvenience caused.

Posted 8 months ago

“Ordered a paper, got zero credit, had it revised, still got zero credit. Waste of money.”

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Posted 9 months ago

Apologies for the unsatisfactory paper and revisions. We value your feedback and are actively improving our services. Please contact our support team.

Posted 9 months ago

“I got a 0 on the paper for plagiarism. Prof said paper was plagiarized from an online source. Not worth the money”

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Posted 9 months ago

Dear Client , We apologize for the bad experience with our service. We take this seriously and are improving our service. Sorry for the inconvenience. Please get in touch with our support team.

Posted 9 months ago

“It was terrible, I specifically said to not use an AI or any chat gpt but it was written by it by almost half of the paper. It was a terribly written essay and I got an F and I just got scammed and wasted my money,”

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Posted 9 months ago

Dear Client , Apologies for the terrible experience with our service. We're deeply sorry for the poorly written essay and the negative impact it had on your grade. Your feedback is vital, and we're committed to improving our services to ensure this doesn't happen again. Please contact our support team.

Posted 9 months ago

“Paper 24 had a very bad customer service and has no regard for customer satisfaction. They 360 degree opposite of what they advertised”

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Posted 11 months ago

We apologize for any dissatisfaction you experienced with our customer service. We take your feedback seriously and are committed to addressing the issue. Please provide specific details so we can investigate and improve.

Posted 11 months ago

“Plagiarized paper! Purchased an essay from paper24 and it came back plagerized !! I have proof of purchase + screenshots”

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Posted 1 year ago

We apologize for this problem. Refund issued, We're committed to improving our service and avoiding future issues.

Posted 1 year ago

Paper24 is rated 4.7 based on 264 reviews