Paper24 Reviews

Name: Paper24
Rating: 4.70

4.7 Rating 433 Reviews

94 %

of reviewers recommend Paper24

Company Reviews

Metrics

Info

4.7

Based on 433 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The author's work was substandard and dissatisfactory”

Helpful Report

Posted 2 months ago

Hi Goodwill, We're sorry to hear that you weren’t satisfied with your order. Could you please provide your order number so we can look into this? We offer free revisions within 14 days, and our experts are always ready to improve the work if needed. If the quality issue was significant, we always take necessary measures with our writers to ensure it doesn’t happen again Let’s resolve this together - please reach out to us! Kind regards Tina Customer Success Manager

Posted 2 months ago

“Very poor quality of essay, seems like they used chatgpt or other AI tools to create my essay and paraphrased all sentences.”

Helpful Report

Posted 11 months ago

Dear Customer! We’re here to help and want to resolve this for you. I sincerely apologize for not meeting your expectations. We offer only original papers. We strive to provide high-quality service and papers, and it’s disheartening to know we fell short. We tried reaching out before but didn't hear back. Let's chat and sort this out together. Hope to hear from you soon! Best Regards, Audrie Paper24

Posted 8 months ago

“If you want to gamble away your money and academic standing, then by all means use Paper24.com's writing services comprised of unqualified frauds. The inept writers they employ clearly lack higher education experience and writing discipline. An embarrassing final product.”

Helpful Report

Posted 11 months ago

Dear Customer, Thank you for reaching out to us. Your satisfaction is our top priority, and we are here to resolve this matter for you. To assist you better, please share your order number or contact us directly at support@paper24.com. We are eager to investigate the issue and provide a solution that meets your needs. We truly appreciate your understanding and look forward to your response so we can make this right. Warmest regards, Audrie Paper24

Posted 8 months ago

“It was awful didn't write on the way that I asked. I’ll suggest to pay more attention on what people are asking for.”

Helpful Report

Posted 11 months ago

Dear Customer, Thank you for reaching out. We’re dedicated to resolving this issue for you. I sincerely apologize for not meeting your expectations We truly appreciate your understanding and look forward to your response so we can make this right. We've sent you an email — please check it so we can work together to find a solution for you. Hope to hear from you soon! Best Regards, Audrie Paper24

Posted 8 months ago

“Received a fail mark, did not get offered a refund because the window closed. Customer support was not cooperative at all.”

Helpful Report

Posted 1 year ago

Dear Customer, I apologize for the situation you've encountered. We aim to provide great service. If there are any issues, we're here to help. We tried reaching out before but didn't hear back. Let's chat and sort this out together. Thank you for your understanding. Best regards, Audrie Paper24

Posted 8 months ago

“Horrible service. I can't even place an order because the website is extremely laggy. And the customer support is made up of bots.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for reaching out. We’re dedicated to resolving this issue for you. Please provide your order number or contact us at support@paper24.com, and we’ll investigate the matter right away. I sincerely apologize for not meeting your expectations. We aim to deliver high-quality service and papers, and it’s disappointing to hear that we fell short. We look forward to hearing from you soon! Best regards, Audrie Paper24

Posted 8 months ago

“I could not download the paper. My computer stated that the work had a virus attached. So I am out 18.00, I know it is not a lot of money, but it is the principle. I paid for a service that I did not receive.”

Helpful Report

Posted 1 year ago

I'm sorry to hear that you had trouble opening the document provided by our expert. We take such concerns seriously and aim to provide the best service possible. Upon investigating the issue, we downloaded the file from our side and were able to open it without any difficulty, suggesting that the file itself is not infected with any viruses. However, we understand that technical issues can sometimes arise on the user's end, and we want to help resolve this matter for you. Remember, our customer support team is available 24/7 to help you with any technical difficulties. Don't hesitate to contact them as soon as a problem occurs – they're ready to assist you right away. A support representative has already emailed you to gather more details about the problem. Please respond to their email, and we'll work to resolve this matter. Your feedback is important to us, and we're committed to ensuring your satisfaction. Best, Ken Lewis Paper24 Customer Success Representative Email: support@paper24.com

Posted 1 year ago

“Unfortunately after many re writes the assignment failed as it was felt that it did not meet the criteria for the assignment”

Helpful Report

Posted 1 year ago

Hello, Dear Customer, We are truly sorry you were not satisfied with your assignment. Please provide more details about the issue and what went wrong. You can always contact our support team, who will address all your concerns and answer your questions. Thank you for your feedback. Best, Ken Lewis Paper24 Customer Success Representative Email: support@paper24.com

Posted 1 year ago

“Your Employies use AI and I was scammed”

Helpful Report

Posted 1 year ago

Dear Customer, I apologize for the situation you've encountered. We aim to provide great service. If there are any issues, we're here to help. It seems we've been in touch before, and it looks like we found a solution. If there's anything else we can help you with, please don't hesitate to let us know. Thank you for your understanding. Best regards, Audrie Paper24

Posted 8 months ago

“Ordered a paper, got zero credit, had it revised, still got zero credit. Waste of money.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for reaching out to us. Your satisfaction is our top priority, and we are here to resolve this matter for you. We value your feedback. We apologize for any inconvenience this may have caused. We've sent you an email — please check it so we can work together to find a solution for you. Hope to hear from you soon! Best Regards, Audrie Paper24

Posted 8 months ago

“I got a 0 on the paper for plagiarism. Prof said paper was plagiarized from an online source. Not worth the money”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for reaching out to us. Your satisfaction is our top priority, and we are here to resolve this matter for you. We take this matter seriously and are actively working to improve our service. We apologize for any inconvenience this may have caused. We've sent you an email — please check it so we can work together to find a solution for you. Hope to hear from you soon! Best Regards, Audrie Paper24

Posted 8 months ago

“It was terrible, I specifically said to not use an AI or any chat gpt but it was written by it by almost half of the paper. It was a terribly written essay and I got an F and I just got scammed and wasted my money,”

Helpful Report

Posted 1 year ago

Dear Customer! We’re here to help and want to resolve this for you. We're deeply sorry for not meeting your expectations. We value your feedback and are fully committed to addressing this issue. We've sent you an email — please check it so we can work together to find a solution for you. Hope to hear from you soon! Best Regards, Audrie

Posted 8 months ago

“Paper 24 had a very bad customer service and has no regard for customer satisfaction. They 360 degree opposite of what they advertised”

Helpful Report

Posted 2 years ago

Dear Customer! We’re here to help and want to resolve this for you. I sincerely apologize for not meeting your expectations. We take your feedback seriously and are committed to addressing the issue. We've sent you an email — please check it so we can work together to find a solution for you. Hope to hear from you soon! Best Regards, Audrie Paper24

Posted 8 months ago

“Plagiarized paper! Purchased an essay from paper24 and it came back plagerized !! I have proof of purchase + screenshots”

Helpful Report

Posted 2 years ago

Dear Customer, I sincerely apologize for the situation you’ve experienced. Our goal is to provide excellent service, and we’re here to assist you with any issues that arise. It seems we’ve communicated previously and have already found a solution. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you for your understanding. Best regards, Audrie Paper24

Posted 8 months ago

Paper24 is rated 4.7 based on 433 reviews