Parcelforce Reviews

“ Once again after completing a change of delivery address form and receiving confirmation email to confirm update had been accepted. I arrived home to find my parcel sitting at my door. This now seems to be a regular occurence with this company. When your home they tell you they can't deliver the parcel. You complete a change of address form for delivery and hey presto they deliver to your house. Absolute useless company. ”

“ Said tried to deliver. They did not!! Working at desk at the stated time and NO delivery. Rearranged and still no delivery. Terrible customer service and do not care. ”

“ Parcel scheduled for pick up at Royal Mail delivery office in Blackpool. Went to pick it up and was advised parcel had been sent to Belfast in error and was still there. 10 days later Parcelforce admitted they had lost it and told me to contact the sender. Pointless posting a review I know but need to alert others ”

“ Absolutely appalling. Parcel scheduled for delivery on Sat by Parcel Force express 24. Now Tuesday evening. Tracking hasn't changed since Saturday when it was in Carlisle, 30 minutes away. Shocking!!. License should be removed. ”

“ I was tracking my delivery from a retailer and had an allotted time. ”

“ Appalling Paid for next day delivery Guaranteed am delivery. Proudly informed by tracking it was in Rotherham Who knew. I have an unhappy customer who needed it next day. Try ringing customer services (complaints ) 1 hour wait time Not yet delivered Avoid like the plague ”

“ I’ve never had a worse experience with a delivery company in my life. ”

“ AWFUL delivery company. It was supposed to be delivered between 9.30 to 13.30, we stayed the whole day home waiting for the delivery, and no one called us, or have sent an email explaining why they were not delivering in the day agreed. Customer service is beyond useless, unbelievable disrespectful. ”

“ AVOID! Take away your royal status away! almost worse than Evri Sent 2 parcels (1 large and 1 small) from Scotland to wales and paid for express guarantee delivery as was items for our holidays for the kids that was too bulky for the plane etc and well where do I start! Small parcel was refused at the airport by CAA customs?!? Why on a plane when all other parcels sent go by lorry from Aberdeen not aircraft. ”

“ DO NOT USE Parcelforce 24-HOUR DELIVERY I paid extra for Parcelforce Worldwide 24-hour delivery service and it simply hasn’t worked. ”