Login
Start Free Trial Are you a business? Click Here

Parcelforce Reviews

1.2 Rating 3,028 Reviews
D
Happiness Grade
D

Delivery - Average

50.44%
Industry Average
if it doesn't, the tracking number means nothing !!!!! Use Parcel to Go and find a small Independant delivery company if you want piece of mind.
posted 2 weeks ago - Anonymous
Can not believe the stress they’ve put me through! I ordered something from France for a friend, it got to the UK no problem, then it arrived at Parceforce depot, they attempted to deliver twice, leaving a card, tried calling the number numerous times, was left hanging for hours (no exaggeration) didn’t get to speak to anyone, told over and over to go to their website and book a redelivery, which I did 3 times, to be safe, redirected to my post office.
posted 3 weeks ago - Anonymous
I have paid the customs duty on my parcel and it is still showing awaiting payment yet the email when I paid said delivery today Thu 28 Aug.
posted 1 month ago - John Price
Why does any business use Parcel Force? I have been waiting for a delivery at the times specified by them in an email working from a room where I can see the front door.
posted 1 month ago - S Harling
Gave precise delivery details for the outstanding item and STILL they couldn’t deliver it.
posted 1 month ago - Peter Loader
I would give zero stars if I could. The delivery never arrived and the driver is a LIAR saying that the delivery was attempted! I can prove that no delivery was attempted (CCTV).
posted 1 month ago - Anonymous
Shocking experience with Parcelforce. I was supposed to receive four boxes, but I only received three. They said the missing parcel was a separate delivery, but nothing delivered. This parcel is still missing after 5 days and they not willing to investigate. Dont use these people.
posted 1 month ago - Anonymous
Utterly useless. Parcelfarce, miss-spelling intended, seem to have contracts with several large companies who offer 'next day delivery'. In effect it can be up to a week before your consignment arrives. If you talk to the drivers they will tell you what a mess Parcelfarce are in in terms of bad management and indeed total incompetency on the part of those in charge.
posted 1 month ago - Tim Brooks
The driver "attempted" delivery to the wrong address. We can see him, on our CCTV, looking at our door, but still knocking on an vacant flat. If a card was left, it is in a locked post box at the vacant flat. We've tried contacting them, but they aren't answering, even though the website shows they're open until 7pm.
posted 1 month ago - Nadia Williams
Nothing new to report, just the usual lies about delivery attempt made and card left with instruction about what to do. Why do companies use this service, I wont buy from this supplier again. Friday afternoon, is there a pattern here.
posted 1 month ago - Paul G