Parcelforce Reviews

1.2 Rating 2,799 Reviews
D
Happiness Grade
D

Delivery - Average

54.59%
Industry Average
Today, I received an email saying that a delivery would be made, so I waited at home.
posted 2 weeks ago - Kelly
No one came and the status on live tracking suddenly changed to attempted delivery and that no one was there.
posted 2 weeks ago - Nandan
Delivery rescheduled 3 times. They say they attempted to deliver which is not true as we were at home every time. They didn’t left any letter or note and have sent the delivery back to the sender 2 times. Horrible service. Very difficult to contact.
posted 2 weeks ago - Bob
Our parcel arrived at the local depot for delivery on the 9 April. It went out for delivery in the 10 April . Finally delivered on the 10 May! Shocking service and yes we paid extra postage for express delivery. What a joke!
posted 3 weeks ago - John
I took special time off work to pick up an important parcel, the parcel never arrived. Despite this, they tell me that the parcel was delivered but they have no pictures of the delivery. Never again.
posted 3 weeks ago - Lukasz
Sent two small parcels to Spain, both containing a house key, urgently needed. Both sent by Global priority, total cost over £60. One awaiting delivery, 4 days after promised delivery date. The other has currently spent 5 days in the UK being “prepared for export”. In both cases the paperwork (thanks Brexit) was prepared by Post Office staff. A useless and expensive service.
posted 1 month ago - Tiko
No delivery no card.
posted 1 month ago - Anonymous
Parcelforce 48 hr delivery.
posted 1 month ago - Gavin
No knock on the door. Heard the letterbox so ran to the door. The delivery driver had posted the card through saying no one was home. Ran out of the house to his van, he saw me and drove off. I ran after him as urgently needed the parcel and he just kept driving. Obviously wanted an early finish on a Friday and couldn’t be bothered to do his job.
posted 1 month ago - Anonymous
Shame I cant give zero stars. Paid extra for next day delivery for urgently needed farm parts: nothing came; tracking said unable to locate address. Well, every other delivery firm finds us no problem. Even EVRI is good. Yet they claim they will attempt delivery again today: bit pointless if they couldn’t locate us yesterday. Absolutely terrible.
posted 1 month ago - Anonymous