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Parcelforce Reviews

1.2 Rating 2,973 Reviews
D
Happiness Grade
D

Delivery - Average

51.62%
Industry Average
They asked what is my preference to deliver my parcel, so I picked to delivery to my neighbour.
posted 1 week ago - Ryan Lee
Absolutely, horrible. Never received my delivery and they claimed that I requested that the delivery be delayed despite that never happening.
posted 2 weeks ago - Anonymous
The delivery driver said he came in to my house but no one open the door that is why he drop the parcel to neighbour. but he doesn't know i have a Ring doorbell and cctv in my house. It's clearly showing no one came to my house. I have tried to contact parcel force and waited 41 minutes on the phone then they said we were closed and cut off the line.
posted 3 weeks ago - Toslim
Was expected to wait in for 11 hours for delivery.
posted 3 weeks ago - Anonymous
Very rude delivery driver. Passed comment about my perfume being very strong and he could smell it from getting out of the van? I was shocked and literally stuck for words. Disgraceful.
posted 1 month ago - Anonymous
Parcel Force your drivers are liars! Stating attempted delivery when they haven’t been anywhere near your house, made worse by the fact a premium has been paid to receive my item on a Sunday. I have a Ring doorbell, don’t waste your time telling lies just be honest: your driver ran out of time and couldn’t be bothered to deliver.
posted 1 month ago - Jon H
Absolutely Unreliable and Disappointing Service I paid £12 for a guaranteed delivery on Saturday, 26 April, and as of Thursday evening, 1 May, my parcel has still not been delivered.
posted 1 month ago - Ludovica
Scammers! They said they delivered the package and that I signed it, but I did not! The delivery driver most likely stole my package and the company is not helping.
posted 2 months ago - Anonymous
There's a pattern here, clearly - same issue, they faked an "attempted delivery". In reality, two people were at home, no one came, no door bell, no card left, just a driver who couldn't be bothered to do the delivery on a Friday and lied. I will be avoiding every company who uses them for delivery from now on. Absolutely abysmal service, they shouldn't exist.
posted 2 months ago - Anonymous
Driver lied about a delivery attempt, no attempt was made. Just another 1* review to go with all the rest.
posted 2 months ago - Anonymous