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Parcelforce Reviews

1.2 Rating 3,039 Reviews
D
Happiness Grade
D

Delivery - Average

50.87%
Industry Average
Booked a delivery from mainland England to Northern Ireland.
posted 1 week ago - Anonymous
paid for 24 hour delivery and got message that they'd tried to deliver and we weren't in.
posted 3 weeks ago - Anonymous
I thought 24 hour delivery meant 24 hour delivery, Not 2 days, or 4 days.. Parcelforce are unreliable and they are dishonest. If there's a problem with loss or damage they don't take responsibility and their customer service is appalling...Evri has really improved its level of service and is way better than Parcelforce.. The drivers are miserable sods too.. I won't be using them again.
posted 1 month ago - Anonymous
Disgusted by parcel forces delivery service I would never suggest to anyone to use this company, I paid a customs charge then the tracking reproduced a payment charge so there for they would not deliver my parcel even though I paid a customs charge there customer service is diabolical and just be prepared they will drain you for days mentally sending you on a while goose chase I suppose when you pay pnuts you end up getting a bunch of monkeys
posted 1 month ago - Public Servants Need A Slap In The Face
Shitiest delivery company Parcelforce is consistently disappointing.
posted 2 months ago - Anonymous
I paid a customs fee and selected delivery Monday 15 September.
posted 2 months ago - Anonymous
Parcel was supposed to be here yesterday 16/9/25 still hasn't arrived. Parcel was a timed morning delivery. What complete waste of time this company is. Personally I would never use Parcelforce they are rubbish.
posted 2 months ago - Mr P
The reason for having the ability to track an item is to help receive delivery. On several occasions its turned up before the tracking says its out for delivery, which had required a delayed delivery as no one was home to receive it 😢
posted 2 months ago - Anonymous
if it doesn't, the tracking number means nothing !!!!! Use Parcel to Go and find a small Independant delivery company if you want piece of mind.
posted 2 months ago - Anonymous
Can not believe the stress they’ve put me through! I ordered something from France for a friend, it got to the UK no problem, then it arrived at Parceforce depot, they attempted to deliver twice, leaving a card, tried calling the number numerous times, was left hanging for hours (no exaggeration) didn’t get to speak to anyone, told over and over to go to their website and book a redelivery, which I did 3 times, to be safe, redirected to my post office.
posted 2 months ago - Anonymous