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Parcelforce Reviews

1.2 Rating 3,042 Reviews
C-
Happiness Grade
C-

Refund - Average

56.25%
Industry Average
Everything went wrong. Bought a phone from EE,got lost in transit(parcel force Newport depot). Got the refund. Ordered another one and they lost it again. Clearly there's a thief in that depot. The worst useless company in the UK.😡
posted 3 months ago - Anonymous
I had to enquire about it with the bank till i knew it is farcelforce and i was in Circle then i sent them emails and told me they gonna send the buyer the refund and they never said any thing before and it is me who sent the item and i had to resend another.
posted 4 months ago - Anonymous
In some cases, I didn’t even receive a refund.
posted 5 months ago - Anonymous
I fell victim to a crypto scam, but contacting harrylucy*977 @*gmail.*com made the refund process quick and easy.
posted 9 months ago - Debris
I will not recommend, my parcel was delivered by Parcelforce driver damaged from Nigeria, I refused to open/collect the parcel which was taken back, after a few days I tried getting in touch with their team, I was told because I am the receiver, that I can't get a refund from them. It has been months now, I have contacted the agent in Nigeria and up till now nothing is done about it.
posted 1 year ago - Anonymous
Further to my previous review, MD of Parcelforce now replied, terribly sorry but nothing they can do. My daughter has now contacted t k max... Parcelforce should refund them the £6.99 and then the maxx pass it onto my daughter. I'll keep you updated
posted 1 year ago - Linda Kennedy
If they said the driver had run out of time I would be annoyed but understand, but instead they lied to avoid refunding me the cost in accordance with their terms of carriage.
posted 1 year ago - Anonymous
How is this acceptable? I requested a refund, but it hasn’t been processed to date.
posted 1 year ago - Evgeniya
Not sure how why he delivered to the wrong address, how ?parcel force didn’t do nothing about it , I didn’t receive the phone and no refund has been made even if they aware of the situation.
posted 1 year ago - Lucia
Very bad service. Drivers not came for pickup. They never reply or accept mistake. Even they still not refund.
posted 1 year ago - Asagar