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Parcelforce Reviews

1.2 Rating 3,003 Reviews
E
Happiness Grade
E

Refund - Difficult

42.86%
Industry Average
In some cases, I didn’t even receive a refund.
posted 3 weeks ago - Anonymous
I fell victim to a crypto scam, but contacting harrylucy*977 @*gmail.*com made the refund process quick and easy.
posted 4 months ago - Debris
I will not recommend, my parcel was delivered by Parcelforce driver damaged from Nigeria, I refused to open/collect the parcel which was taken back, after a few days I tried getting in touch with their team, I was told because I am the receiver, that I can't get a refund from them. It has been months now, I have contacted the agent in Nigeria and up till now nothing is done about it.
posted 7 months ago - Anonymous
Further to my previous review, MD of Parcelforce now replied, terribly sorry but nothing they can do. My daughter has now contacted t k max... Parcelforce should refund them the £6.99 and then the maxx pass it onto my daughter. I'll keep you updated
posted 9 months ago - Linda Kennedy
If they said the driver had run out of time I would be annoyed but understand, but instead they lied to avoid refunding me the cost in accordance with their terms of carriage.
posted 10 months ago - Anonymous
How is this acceptable? I requested a refund, but it hasn’t been processed to date.
posted 11 months ago - Evgeniya
Not sure how why he delivered to the wrong address, how ?parcel force didn’t do nothing about it , I didn’t receive the phone and no refund has been made even if they aware of the situation.
posted 1 year ago - Lucia
Very bad service. Drivers not came for pickup. They never reply or accept mistake. Even they still not refund.
posted 1 year ago - Asagar
My battle now is getting the 79 pound refund.
posted 1 year ago - Elizabeth W.
Well what can I say Parcelforce first day never came 2nd day said he collected hmm ok so I inform them with pictures boxes still sat here. I rebooked with Royal Mail who were amazing. Parcel force next day delivered 3 bags not by boxes to the address , 3 bags of empty coffee pods and they printed their own label lol refuse to refund has driver delivered 🙈🙈 they are a joke
posted 1 year ago - Polly