Parcelforce Reviews

“ I mailed an international item through my local Post Office who assured me it would be undertaken by parcel force, I was charged £85 for priority delivery which should take no longer than 3 working days However on tracking the item I noticed that it was “held” incomplete documents I went into the PO but was told it was not their responsibility to find out the issue it was between myself and parcel force, I was so distressed I was issued with a phone number for parcel force which the PM had to fish from google I called the number and was pleasantly surprised to be smoothly guided to customer service the young lady was so understand helpful by the end of the conversation I felt relaxed She promised someone would return my call and I was like mmm right, I was not expecting this to happen, but how wrong I was when I received a call from JAIME at parcel force who informed me my telephone number was not included by the PO and that was the problem he assured me he would get my parcel out as quickly as possible, and there and then the tracking status was updated. ”

“ Ordered a coat from Ukraine and it came in 2 weeks. Parcelforce was the last courier in the chain and I know they get a lot of bad reviews on here but my experience was Great. The parcel was delivered on 28th February. I was told it would be with me between 12 and 1pm and it arrived at 12.15pm Excellent Service 😁😁 ”

“ Fantastic customer service today, Parcelforce should make sure they keep this man! Cheerful, helpful and efficient, delivered to the area requested on shipping instructions. That's the kind of person who represents your company to it's very best. Thank you. ”

“ Shaun Delivered for me - instead of taking the parcel back to the depot over an hour away he attempted to re deliver the same day - that’s service and it very refreshing in this day and age . ”

“ Very good contact with customer service. ”

“ Brilliant service! Great!!!! ”

“ Delivery driver Stephen was so friendly and considerate Excellent service!! ”

“ Michelle (an Irish lady) from parcel force uk deserves a pay rise!! She is incredible and helped me find a lost parcel (my error that it was lost) brilliant service! ”

“ Great service , ordered part for car from Manchester, arrived today to Lisburn. N.Ireland, delivery driver was friendly and courteous,Horacio was drivers name. Would recommend. ”

“ It is really bad . Booked something from Amazon and they used that service. Was in the living room all the time .Depot even did not ring the doorbell or called the phone. Just left a card with the wrong tracking number. Read reviews and lots of people were in the house like me and instead of the parcel had a rubbish card .Very bad service and you can not contact them. ”