“Avoid parfaitlingerie.com at all costs!
I've had the unfortunate displeasure of dealing with their abysmal customer service, and I must say, it's been a nightmare from start to finish.
Firstly, let's talk about their blatant disregard for customer requests. Despite sending an email immediately after placing an order to change the size of a bra, they completely ignored it. Their excuse? "You should have contacted us before the product was shipped." Because, you know, it's totally the customer's fault for assuming basic customer service competence. So, not only did I receive the wrong size bra, but I also received a hefty dose of indifference from their so-called support team.
But wait, it gets better (or worse, depending on your perspective). In another order, I received a padded bra. Now, you might think, "What's the big deal?" Well, let me tell you, it's a big deal when nowhere in the product details did it mention that the bra was padded. It's false advertising at its finest, and it left me feeling utterly duped and cheated.
Now, you'd think that after spending over 5000rs on their site, they would at least have the decency to accept returns. But nope, not at parfaitlingerie.com. They're more interested in pocketing your hard-earned money than ensuring customer satisfaction. And if you dare to express your frustration with their incompetence, be prepared for their staff's rudeness to add insult to injury.
In conclusion, save yourself the headache and shop elsewhere. parfaitlingerie.com is a shining example of everything a company shouldn't be: unresponsive, deceitful, and downright disrespectful to its customers. Do yourself a favor and steer clear of this disaster of a lingerie retailer.”
“I can't recommend shopping anywhere else more. I ordered based on the size chart and got two of the same size bras. One was way too small, the other way too big. I contacted customer service and they were incredibly rude and condescending. They would not answer any of my questions. They ignored them and said things that had nothing to do with what I asked. They argued with me about everything. Ask I wanted was to make an exchange and they wouldn't do it. They did not solve anything. I have to reorder the items and they cost more now (one week later) The customer service rep is arguing with me that $86 is the same price as $76. I even sent them the proof! They are awful. Please don't waste your money!”
