“
Five days after ordering ,status is still showing as processing so I emailed explaining that the perfume was a Christmas present and that I was quoted 2 to 3 days delivery at the time of order, reply was an auto generated generic email advising it would take them several days to respond, not really very helpful,
”
posted 1 year ago
- Simon
“
Despite my effort to explain in German that one item from my order was missing and that I am on vacation waiting for this delivery, I was simply told to "wait longer.
”
posted 1 year ago
- S M Badhan
“
Royal mail tracking shows the item at the
delivery centre.
”
posted 3 years ago
- ELIZABETH Gilliland
“
Considering how much I’m paying for shipping i’d expect my delivery to be here quicker. I also brought some mini perfumes. They give you 1-3 free samples. I received 1 If I purchase perfume I’d expect free samples of perfume however I got foundation. What if it didn’t match my skin tone ? What am I meant to do with it ?
”
posted 4 years ago
- Anonymous
“
Items NEVER arrived! Told on the last day of potential delivery that ‘there were issues’ & that the items would take longer.
”
posted 4 years ago
- Anonymous
“
Delivery was due to arrive by the 5th of January.
”
posted 4 years ago
- Mahjabeen Jawed
“
Ordered Dior foundation several months ago. It never turned up and customer service have refused a refund or to send me another one. They told me to check in with the delivery service but there is no joy there either. Dreadful service. Nothing short of theft. Can’t get product. Can’t get refund for product. £40 stolen.
”
posted 5 years ago
- Zena Durrant
“
First they didn’t have product in stock when charging money. Second the delivery takes ages I though will never arrive. At third bottle of shampoo was broken inside the parcel because had no wrapping at all. And last one of 5 gaur masks was missing. Terrible service. Avoid this website. It is a lottery what will you get and when will you get
”
posted 5 years ago
- Ekaterina
“
Still waiting for delivery a week later.
”
posted 5 years ago
- G
“
Delivery 2 wks late to then be told by supervisor it was at export and told over phone it was lost and they couldn’t find my address and i would not get a refund for 28 days! Do not use this company!
”
posted 6 years ago
- Anonymous