Parfum dreams Reviews

“ I asked for a refund a few weeks ago on an unopened item & customer services said I could have one once they had received the return. ”

“ Half items missing from parcel. Slow customer service. Really complicated form to fill in at my end to make a claim. Refused to refund shipping costs or send replacement items. I definitely won't be buying from them again! ”

“ Later I received a email stating my refund would follow in a couple of days. ”

“ couple more days go by I phone again only to be told that they have to file an investigation dadadadaa… And here I am today just had to write into PayPal, as I have no refund no product and no answers. ”

“ *BEWARE* Company based in Germany, so if you need to return either perfume or aftershave from the UK for a refund you have no chance! These are Prohibited items now to ship internationally from the UK using Parcel Force (which is the prepaid returns form they provided). ”

“ STAY AWAY FROM THIS COMPANY!!! THEY SELL FAKE PERFUMS/ THEY IGNORE CUSTOMERS/ I WAS WRITING THEM 100 times and waiting ages before they finally gave me refund which was not correct ( 5 pounds less). Better pay more and buy decent perfum in UK, we really don't need these scammersssssssssssss ”

“ I waited over two months for my order, that never came. No explanation or communication from. The company. I recieved a refund with no apology or explanation. That is terrible customer service. ”

“ Do NOT order!!!! I have ordered a perfume( Not a cheap one!) for my partners birthday start of the month it is now the end of the month and had nothing through the post I then sent a email and all they could say is it got lost in the mail and I’m disgusted that they didn’t even bother sending me my refund or even let me know that it was lost!! Do not order from here ”

“ I ordered two tubs of hair cream. I only got one. They asked me for photos, I told them I couldn't take a photo of something that wasnt there. They wouldn't refund me as I wouldn't send them a photo. I asked to speak to a manager, the denied me that request. Very poor service. ”

“ I got a refund from PayPal after raising a complaint. ”