Party Delights Reviews

Name: Party Delights
Address: Unit 4 Tallow Way Fairhills Road Irlam, Manchester
Rating: 1.97

2.0 Rating 36 Reviews

22 %

of reviewers recommend Party Delights

Company Reviews

Questions

Metrics

2.0

Based on 36 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 23%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0161 776 1133

Email:

customercare@partydelights.co.uk

Location:

Unit 4 Tallow Way Fairhills Road Irlam
Manchester
M44 6RJ

Write Your review

Tell us how Party Delights made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So poor. Ordered a personalised balloon for 60th birthday. It arrived deflated when I had ordered it to be inflated. Received an email saying that they would resend it and put on a pre 12am delivery. Still did not turn up. Had to ring up and because the member of staff who had arranged to resend was on annual leave they couldn’t tell me anything. Communication so poor. They just offered a refund without any explanation. Don’t understand how a company can get it wrong twice. Ruined 60th birthday. Was a personalised balloon from my son to his Nan. Absolute joke.”

Helpful Report

Posted 4 years ago

“Really poor company with worse customer service. I bought some sweets from here to be used as wedding favours. These particular sweets have a 2 year shelf life when bought in the supermarket. Bought off this site in bulk and they go out of date in less than 3 months which is before they are required. Rang customer services who told me they advise 3-6 months of confectionary. When I asked where this was advertised on their website I was told that it’s not advertised but if you phone them that’s what they advise. So apparently you need to ring a company before you order anything just incase they have anything they need to tell you!! When I asked if I could return them for a refund I was advised that I couldn’t as they do not accept returns on confectionary. I advised that on the website when you are on the sweets page it clearly states ‘we hope you are happy with THIS product but if not you can return it for a full refund within 15 days’. The call taker then hung up the call when I asked to speak to a manager. Honestly the worst customer service and terrible false advertising.”

Helpful Report

Posted 5 years ago

“Fortunately, I spent under 6 pounds with this company. I ordered a party item for my son's graduation. First I had to ask them for my receipt. When my receipt arrived over a week later, they said my order would be arriving that day. It has still not arrived 9 days later with my son's graduation having taken place over a week ago. I have asked them where my order is and also how I get a refund. We'll see if I get anywhere but I'm not holding my breath. Very disappointing. It's interesting that all the reviews here that are positive seem to be 'Anonymous'.”

Helpful Report

Posted 5 years ago

“Ordered 'gender reveal' sparklers When they arrived they were coloured bright pink and blue. So gave the gender away immediately. Upon lighting they were white. Not the pink/blue they were advertised the picture. Hardly the point of reveal sparklers. So disappointed. Not something we could test run before the reveal day either so was very disappointed and felt very embarrassed and let down in front of all our family and friends.”

Helpful Report

Posted 5 years ago

“Ordered next day delivery for a party but never came so kids party ruined.”

Helpful Report

Posted 6 years ago

Party Delights is rated 2.0 based on 36 reviews