Party Delights Reviews

Name: Party Delights
Address: Unit 4 Tallow Way Fairhills Road Irlam, Manchester
Rating: 1.97

2.0 Rating 36 Reviews

22 %

of reviewers recommend Party Delights

Company Reviews

Questions

Metrics

2.0

Based on 36 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 23%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0161 776 1133

Email:

customercare@partydelights.co.uk

Location:

Unit 4 Tallow Way Fairhills Road Irlam
Manchester
M44 6RJ

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible service from customer service all messages ignored!I am waiting for a refund and haven’t even had acknowledgement. Will not be using them again very disappointed.”

Helpful Report

Posted 4 years ago

“Paid extra charge for next day delivery but still din't receive items after 4 days. Not trustable sevice from this comapny. Anonymous and fracturing service. Local corner shop is better choice. Avoid in future.”

Helpful Report

Posted 1 year ago

“Absolute joke of a company, poor customer service. Called to see when my item will arrive, they wouldn't give me a answer, but happy to charge me an additional £6 for delivery tomorrow, be interesting to see if it arrives tomorrow now that i have paid the extra, it's for my daughters nativity play”

Helpful Report

Posted 1 year ago

“Ordered from Party Delights (Phone: 0161 776 1133, Email: customercare@partydelights.co.uk, Location: Unit 4 Tallow Way Fairhills Road Irlam Manchester, M44 6RJ) on Wednesday November 30th, paid for next day delivery before 12 noon, still waiting for the Christmas santa hats Saturday am, and being told by DPD that I can't expect them before Monday at the earliest. The event I ordered them for is today. Enough said. Wish I'd read all the review comments about the company before I ordered from them. Lesson learnt - they won't get an order from me again, and I'm posting this on my FB feed as well. You should be investigated by trading standards.....”

Helpful Report

Posted 1 year ago

“Totally disappointed with this company if i could have given a -0 i would have, i ordered all of the disposable party plates table cloths etc for my 60th birthday i paid the extra charge for 3 to 5 day delivery as i had not heard from them so i decided to give them a call just to check it was on its way only to find out that it had not even been dispatched as my birthday is tomorrow and no chance of receiving it i have cancelled the order I am really upset about this i will never be using them again i tried to support this company at these uncertain times but feel really let down thank goodness Amazon”

Helpful Report

Posted 3 years ago

“I or,dered Sparkling Celebration Age 40 Hanging Swirls - 45cm, all the 6 hanging swirls were black, not as shown, should have been mixture of gold, silver and black, one of the gold 40 swirls was bent and unusable. Emailed party delilghts but no response. Will not use agin”

Helpful Report

Posted 4 years ago

“Delivery didn’t come on time and was given several time frames to wait and still didn’t turn up. Found the website hard to get help.”

Helpful Report

Posted 4 years ago

“Ordered Dracula boy outfit arrived within time scale but-quality is very poor ( no trousers which I knew ) but waistcoat is a front panel only and therefore will need a shirt or tshirt underneath.£3.95 postage rather a lot as item could have been posted in large envelope.”

Helpful Report

Posted 4 years ago

“Really poor company with worse customer service. I bought some sweets from here to be used as wedding favours. These particular sweets have a 2 year shelf life when bought in the supermarket. Bought off this site in bulk and they go out of date in less than 3 months which is before they are required. Rang customer services who told me they advise 3-6 months of confectionary. When I asked where this was advertised on their website I was told that it’s not advertised but if you phone them that’s what they advise. So apparently you need to ring a company before you order anything just incase they have anything they need to tell you!! When I asked if I could return them for a refund I was advised that I couldn’t as they do not accept returns on confectionary. I advised that on the website when you are on the sweets page it clearly states ‘we hope you are happy with THIS product but if not you can return it for a full refund within 15 days’. The call taker then hung up the call when I asked to speak to a manager. Honestly the worst customer service and terrible false advertising.”

Helpful Report

Posted 5 years ago

“The coral reef and palm tree scene setters though they appeared to be 3-D online were in fact nothing but sheets of vinyl like shower curtains. I decided not to bother to return the items because reviews had said enough and I took a chance. I knew something was wrong when I saw the small size of the box they were delivered in. I didn't want to spend any more money on telephone calls or to return the disappointing items My LOSS! Buyer BEWARE The only redeemable thing about this company was that delivery arrived at time specified.”

Helpful Report

Posted 5 years ago

Party Delights is rated 2.0 based on 36 reviews