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Paying too Much Reviews

4.6 Rating 690 Reviews
A
Happiness Grade
A

Customer Service - Good

92.42%
Industry Average
Not a bad experience. I thought the whole process was excellent, but I couldn't find the policy details. After a word with your colleague who sent the details to me, I found the first copy hiding in my phone. Old age I'm afraid. Thanks for the service !
posted 1 day ago - David
Good service efficient staff very polite and friendly and most important ly good price for travel insurance would recommend to my friends
posted 1 day ago - Anonymous
Good advice and good service
posted 1 day ago - Anonymous
So far so good, a reasonable price & hoping that if ever I need to make a claim, I will receive as good service..thanks...
posted 2 days ago - Jane Dale
It was so easy and very reasonable to buy my travel insurance from you. First class service. Thank you.
posted 4 days ago - Edward Whitcombe
Very good service
posted 1 week ago - Jamie Mcfarlane
Very happy with the service I received
posted 1 week ago - Anonymous
I’d double booked my holiday insurance by mistake. Just one phone call to the help desk and it was sorted. Also getting straight through to an actual person to assist me was so quick and simple. Refund on the way back to me. Excellent service all round. Thank you.
posted 1 week ago - David Hughes
Fast, friendly and efficient customer service
posted 1 week ago - Anonymous
Brilliant customer service. No or little queue when phoning. Helpful staff. Had to cancel policy to aid alterations but was refunded within 24 hrs. Much cheaper than other companies some of which would not insure me due to past medical issues.
posted 1 week ago - Rob