“
The website gave their hours for a Sunday as open until 4pm, so l rang and had the answering service stating open Monday to Friday.
”
posted 1 month ago
- Anonymous
“
Efficient service although slightly aggressive agent. Emailed what I needed so I was pleased.
”
posted 1 month ago
- Anonymous
“
Good customer service very informative
”
posted 1 month ago
- Kathleen Cuthbertson
“
Good service
”
posted 2 months ago
- Anonymous
“
I have given 5 stars for the service given whilst purchasing the insurance. However, I have just had to cancel my holiday due to my partner being 'unable to fly' due biopsies on her lungs!! I am now awaiting the results of my claim!!!
”
posted 2 months ago
- Anonymous
“
Very good value, easy to sort out and get an annual cover,. That was last March. I phoned yesterday with a couple of queries. (No long wait, answered almost immediately) and spoke to Senamiale Snegugu. She was utterly delightful, very helpful and patient with me. If all Customer Service department employed people of this calibre, life would be pleasant indeed! Many thanks. Fantastic service.
”
posted 3 months ago
- N CROWLEY
“
Excellent service and help .
”
posted 3 months ago
- Carolyn
“
Very user friendly. No complications
Great customer service, had a problem and was quickly resolved
”
posted 3 months ago
- Donna
“
Excellent and professional service
”
posted 5 months ago
- Susan Jennings
“
Service was exceptional. Came up with recommendations that were over £300 less than quotes from other Insurance Companies. I checked the cheapest company recommended on Trust Pilot and their reviews were excellent. Application was simple and smooth and documents were sent to my e mail almost immediately. Very impressed.
”
posted 5 months ago
- Janet Smith