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PC Specialist Reviews

4.8 Rating 4,839 Reviews
A
Happiness Grade
A

Customer Service - Good

96.97%
Industry Average
I was also really pleased with the customer service over email - being a dummy and new to the idea of graphics cards needing brackets (what have we done?), I'd outlined concern that the images I'd been sent didn't look like the bracket was attached to anything.
posted 1 week ago - tony
Amazing service, exactly what I requested and plenty of help along the way. Would definitely recommend PCSpecialist!
posted 1 week ago - Anonymous
Great company, I've bought my last 3-4 custom PCs from them and with each one I tend to keep for a good few years before upgrading and never had any issues with them. Build quality and customer service is brilliant!
posted 2 weeks ago - Anonymous
Good service Good product And Good price
posted 2 weeks ago - Anonymous
Great service. I had a minor (software-related) problem. The PCS agent sent me links to new drivers and O/S and talked me through the installation process. You wouldn't get that from Curry's or Amazon. And the Fusion laptop is superb. Thank you.
posted 2 weeks ago - Ade Smith
The website is super easy to choose the components and build you want. When that is done I found the communication from the staff helpful and informative. I ended up with a PC that I’m very happy with and it was delivered very quickly. Brilliant service
posted 2 weeks ago - Simon Williams
Great service. Took 2 weeks from order to delivery and we were kept updated the whole way. Very happy with the PC and will use this company again!
posted 2 weeks ago - Anonymous
Quick turn around for the new build pc, and customer service is very helpful when required. I purchased without an OS because I already owned a license key, but was asked what I would be using, and was pleasantly surprised that it came with it pre installed, meaning all drivers and software was all ready to go out the box. I’d definitely buy again, hassle free pc customisation. Even recommended to a friend who’s looking at them now.
posted 2 weeks ago - Thomas
Amazing service! Very easy to order the PC from the website and the configurator is very useful as it will highlight any mis-matched parts of your build, which generates a sense of reliability and also professionalism. Received ample communication throughout - from confirmation of payment, to the order being built, to dispatch Well packaged and working faultlessly
posted 3 weeks ago - Joel
The website was easy to navigate, but when customising components, it would be helpful to display either the prices of alternative options or the price difference from the currently selected item. This would make it easier to understand how changes impact the overall cost. That said, the build quality was excellent, and the PC arrived very well packaged for shipping. Overall, I’m very satisfied with the service and product.
posted 4 weeks ago - Roy