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PC Specialist Reviews

4.8 Rating 4,535 Reviews
A
Happiness Grade
A

Customer Service - Good

96.68%
Industry Average
Great service. Informed of progress all the way through.When I has a small set-up problem they were really helpful I would thoroughly recommend this company
posted 1 week ago - Steve Holland
My old pc bought from pcspecialist, 5 years no problem at all, bought a brand new one again from them, perfect service as usual, love it. Recommending it to everyone who wants to buy a new pc.
posted 1 week ago - Daniel
Customer service was also on point — I received clear updates at each stage of the build, and delivery was smooth.
posted 1 week ago - Jack Bowyer-Jones
Customer Service helped me select components that suited our needs within our budget. Once we decided on the order everything was very simple and the communication was excellent
posted 1 week ago - Anonymous
Great service, the configuration tool is very straight forward. I have been using them for a number of years and can highly recomend. them .
posted 1 week ago - Anonymous
Excellent and responsive service. Choose your spec order your laptop and hey presto you have a great new laptop. I requested a slight delay in delivery and they accommodated without fuss.
posted 1 week ago - D Thomas
Brilliant service and my new PC performs flawlessly!
posted 1 week ago - Paul Channon
The PC I ordered was exactly to my specifications, the building time was about 10 days then dispatched, but the multiple emails during the building process telling me what happens and the 360 image of my computer while it was being tested was cool! Delivery was on-time, PC came undamaged, had some hiccups at the start but that was because of software that came pre-installed with the GPU, not the company themselves but otherwise PC is running and looks great! Their tech support service through their website is quick to respond with detailed instructions with my query too.
posted 1 week ago - Alf
Second PC I have ordered and very pleased with the performance and appearance. Each time I configured my own system and it is very easy to use. I have used the support service in the past and it was very good, so quite happy to buy again. Both times the build and delivery took a bit longer than the estimate but I was not in a hurry and was kept informed by the build progress.
posted 1 week ago - Rick
Great service, both on the phone and the website is very easy to use. Once I ordered the new PC was delivered well before the date I expected. The PC was very well packed so in pristine condition when I received it. Looks great with all the colourful LEDs Would absolutely by from PC Specialist again. Thanks
posted 1 week ago - Dave G