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PC Specialist Reviews

4.8 Rating 6,006 Reviews
A
Happiness Grade
A

Customer Service - Good

96.82%
Industry Average
This is my second custom-built gaming PC and I must say, the ordering process is so EASY! I ended up picking a power supply that was more than my computer actually needed and a nice little message popped up to recommend that one of cheaper options would be sufficient enough, resulting in me saving money, which I thought was a really thoughtful touch. From the easy-to-navigate website, to the insanely detailed tracking details (you even get a 360° image of exactly what your computer will look like), to the multitude of delivery options, I have no regrets ordering from PC Specialist again. I would highly recommend them! Thank you for the fantastic service, I'll see you on my next PC upgrade!
posted 4 days ago - Natasha S
Good job as ever - we have had 10 laptops from you guys now and great service
posted 4 days ago - Anonymous
Customer service is excellent and the people on the chat facility are efficient and knowledgable.
posted 1 week ago - Chris Walker
Their customer service was fantastic, keeping me informed and answering any questions I had.
posted 1 week ago - Anonymous
Its been a while since I bought a new custom PC so I was a little nervous that there would be many, many options and that I might select components that were not compatible with each other. The PC Specialist website experience was really calming and guided me through the process excellently. The choices were really well presented and I was prompted when I was selecting incompatible components. As soon as I placed the order I felt really comfortable because I received confirmation emails, and I was updated at each stage of the process. It was pleasantly surprising to see photos of my box as it was being assembled. Then, to top it all off, the Box arrived ahead of schedule and was very, very well packaged. The computer looks great and has been put together very well. I then received an update email from PCSpecialist 2 weeks later asking if all was ok - excellent service all round
posted 2 weeks ago - Tony J
This is my third PC Specialist computer. I was able to choose all components and was advised when any had been superceded. A fast first class service with helpful tech support. The best way to buy a PC.
posted 2 weeks ago - Chris Bostock
I have always found the company very easy to deal with and have provided great service and products so would happily recommend them.
posted 3 weeks ago - Geoff Skewes
I am super happy with my new pc from pcspecialist. Took around a week to arrive with continuous updates from the company as it was going through the build and test process. It runs like an absolute dream and I couldn’t say a bad word about the service I received
posted 3 weeks ago - Anonymous
Very easy process, great customer service and clear information on every process.
posted 3 weeks ago - Anonymous
Excellent service and quick. Everything I asked for.
posted 3 weeks ago - Patrick carolan