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PC Specialist Reviews

4.8 Rating 6,006 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,006 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 15th August 2026
Mary Lennon
PC Specialist 5 star review on 15th August 2026
Mary Lennon
PC Specialist 5 star review on 15th August 2026
Mary Lennon
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
335
Anonymous
Anonymous  // 01/01/2019
they were excellent. kept us informed of the buuld all the way through. called me to speak about certain details. very nice experience. would use again for sure
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Posted 53 seconds ago
This is my 5th computer from PCSpecialist, in fact all are still in use, the new one 'The Beast' is my every day one, the '10' is not retiring, its going up to the office where it will still run all the older programmes, the '7' yes I still have one running, its for playing old PC games on, its not connected to the internet, then there's the baby of the family, the XP, which still works, still runs games, albeit by todays standards a little slow, the 5th computer I bought for my daughter and I can't even remember how long ago that was but it is still in every day use, her partner updated a few things but the basics are still there, you cannot buy a PC from anyone else, the communication, the help building the pc, ordering, complete contact regards build progress, delivery and packaging, I can't begin to tell you how well it was package, in fact all the PCs were really well packaged. so, if a 70 year old grandmother can figure out how to build a computer using PCSpecialist - anyone can!! I wouldn't use anyone else. They build computers to last.
PC Specialist 5 star review on 15th August 2026 PC Specialist 5 star review on 15th August 2026 PC Specialist 5 star review on 15th August 2026
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Posted 4 hours ago
Really happy with my new PC even tho I chose all the parts, but the software did save me some money by recommending a different power supply. Very quick service also. 1 happy customer
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Posted 18 hours ago
Pc arrived on time and intact but had some windows teething issues - customer support was very helpful and helped address the issues.
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Posted 22 hours ago
Overall, the PC arrived quickly and was very well packaged, and the build itself is excellent. However, I was disappointed with the CPU cooler that was supplied. I’m not a PC specialist, so when ordering I specifically rang and asked for the specification to be checked to make sure I hadn’t selected anything incorrectly. I was assured that everything was fine. I also understood that the website’s PC builder was designed to check compatibility and suitability. Unfortunately, on the first use and during setup, it became apparent that the CPU cooler wasn’t really up to the job for the i9 processor I had selected. After doing some research myself, I found that the cooler supplied appeared to be significantly below what was appropriate for the CPU’s potential thermal output. I subsequently purchased and fitted a suitable water cooler, and since then everything has been working great. I’m very pleased with the PC overall, and the ordering, delivery and packaging were all excellent. My only real criticism is that I feel the undersized CPU cooler should have been flagged during the specification/compatibility checks, especially after I specifically called to ask for the build to be checked. It would have been much better if I’d been contacted before dispatch and given the option to upgrade the cooler rather than discovering the issue myself after receiving the PC. So, overall, a good experience and a great PC, but I do feel the cooling selection could have been handled better.
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Posted 1 day ago
Beautifully built machine and having the confidence that it has also been stress tested before shipping gives great peace of mind.
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Posted 1 day ago
Seamless online ordering. Great to be able to watch my order progress through their system and be delivered as promised. Above all, PC Specialist really know their game and understand what their customers need.
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Posted 1 day ago
Very happy you've done an amazing job i really appreciate it
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Posted 1 day ago
I was recommended to PC Specialist by a friend who has used them multiple times. Seamless order processing through to online updates showing the order progressing through the system - all very useful. Arrived on time and intact and at the moment all seems well - as for longevity, time will tell. Thank you.
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Posted 1 day ago
The build was excelent and profesional, cumunication and status update was perfect show each of the build stage.
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Posted 1 day ago
The selection of the bits to build the pc was easy to navigate and was clear on pricing , the build quality is great, I am very very happy with it
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Posted 2 days ago
A great site to use, clear options and customisation, fast turnaround.
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Posted 2 days ago
Easy to order. Delivered on time, and well packaged. Laptop was built as required and is now being put through it's paces. A very good experience with PC Specialist.
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Posted 3 days ago
Very easy to order and great advice regarding the required specifications. The process was easy except when it came to ordering, my colleague tried ordering the PC as I was off and this proved trickier than it needs to be! Overall very good. Thanks
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Posted 3 days ago
Was apprehensive about pressing the button with the current high costs. I need not have worried though, great build (again). Cost is already a distant memory, should have done it sooner. My old PCS build is now with my son and still going strong, and his PCS build has gone to my wife (no more interuptions to do admin). I love that I didn't have to purchase a graphics card as part of the build too, when my current card still has a couple years left in it...
PC Specialist 5 star review on 11th August 2026 PC Specialist 5 star review on 11th August 2026
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Posted 3 days ago
I'm very impressed with my PC! It loads applications very fast and I've not had any problems. The RBG are nice and bright with the option of being able to change the colour of them! Overall, very impressed!
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Posted 3 days ago
This is my second custom-built gaming PC and I must say, the ordering process is so EASY! I ended up picking a power supply that was more than my computer actually needed and a nice little message popped up to recommend that one of cheaper options would be sufficient enough, resulting in me saving money, which I thought was a really thoughtful touch. From the easy-to-navigate website, to the insanely detailed tracking details (you even get a 360° image of exactly what your computer will look like), to the multitude of delivery options, I have no regrets ordering from PC Specialist again. I would highly recommend them! Thank you for the fantastic service, I'll see you on my next PC upgrade!
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Posted 4 days ago
Good job as ever - we have had 10 laptops from you guys now and great service
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Posted 4 days ago
Simple to order the spec you want, and build comes with no unwanted trials or bloatware. My second machine from PC Specialist - hope it lasts over a decade without missing a beat like the first one did!
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Posted 4 days ago
Very happy with how quick and responsive PC specialist are. Everything has been working perfect as of the couple of weeks have had the PC. Also a good price in this kind of crisis we are in when it comes to PC Parts so a definite recommendation
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Posted 4 days ago
PC Specialist is rated 4.8 based on 6,006 reviews