PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 5,197 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 5,197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 27th October 2025

325

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a trading workstation from PC Specialist. I had to have 4 monitors so I needed a specific GPU to support this. I called them up and spoke to a man who knew how to find the info I needed and he quickly helped me put my order together. I was able to pay for the order he created by logging into the website as it was waiting for my payment which was quite convenient. I had regular updates during the assemble process as the build progressed and another update when it was shipped. The whole process was a pleasure and I won't use anyone else for future computing requirements. Highly recommended.”

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Posted 4 hours ago

“I had a clear idea of the specs I wanted, and PC Specialist made the whole process effortless. Every part of the order was handled seamlessly, with excellent communication and updates throughout. I’m extremely happy with both the purchase and the service — highly recommended!”

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Posted 10 hours ago

“Computer selection process was easy to navigate and was made quickly with constant updates. Excellent packaging and prompt delivery, very happy with my order”

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Posted 20 hours ago

“The device selection process for my desktop was very straight forward even for a non-techie like me. The number of different device options can at first be bewildering however the recommended builds based on different user requirements was a very helpful starting point. I also appreciated being kept in the build loop, a really nice touch. I am more than happy with quality of the build and do appreciate the after sales communications.”

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Posted 1 day ago

“First custom built pc I’ve purchased, wasn’t sure about buying so phoned up a couple of times and the advice I was given was superb, no pressure to buy and really helpful. Once I decided to build it I phoned again for advice and was advised to change a few things that the specialist did for me. The whole process was really quick too I couldn’t be happier! Thank you.”

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Posted 1 day ago

“Bought a pc from pc specialist, everything was great from the being able to customise my pc completely with the exact spec I want to then being able to have it in a full white build. After purchase is exceptional with constant updates of what stage the build is in and then even pictures of the build once complete. It was built and delivered in really good time couldn’t recommend this company anymore if your buying a prebuilt pc”

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Posted 1 day ago

“My laptop was built in good time; I was kept informed about its build, and the price was very competetive.”

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Posted 1 day ago

“After a bad experience with a competitor, I decided to re-purchase a flagship gaming PC from PCSpecialist and am very happy with the replacement. I tailored the build slightly from a suggested template and the configuration experience on the website was intuitive and easy. I was also impressed by a money saving recommendation to reduce the PSU spec to save money as required output exceeded the requirement. Nice touch. Due to work commitments I specified a weekend delivery so I could ensure safe receipt of the machine and based on their current build times, I allowed just over a week. This was duly observed and was ready for dispatch the Friday before the weekend, so their build SLA was met. Delivery via DPD was efficient as is usual for my area. I did observe some minor damage and scuff marks on the box (which I always photograph just in case), but the system was well packaged and all the accessories and manuals appear to be present. The system itself is as described and I'm very pleased with the performance. Temperatures at idle were high, but quickly raised this with support who were a little slow to repond, but in the meantime I realised that the fans were throttling on coolant temperature rather than CPU temperature. Once I amended the settings, the system worked within expected parameters, even under heavy load. In summary, this is my second build from PCSpecialist and I would use again without hesitation.”

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Posted 1 day ago

“Very professional , realy happy about how build my new pc , comunication for the build progress very excellent and very easy to use the webside for pick up the component . High recommend this company to all .”

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Posted 1 day ago

“Lots of options, with clear information about the components, and useful alerts re compatibility.”

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Posted 1 day ago

“Although the laptop I needed wasn’t available from stock, it arrived in the expected timescale. I liked the online update system which seemed to be accurate and managed my expectations wellto.”

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Posted 2 days ago

“Okay service not the greatest but made it right in the end 👍”

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Posted 2 days ago

“For someone who had been looking to build a custom pc, but with no time and little experience, PC specialist offered the next best solution; customise and choose your parts and they will build it for you. The build quality is excellent, the cable management is second to none, but I have to say, their after sales technical support is also fantastic. I had issues with the RGB fans and my side panel came damaged during transit. PC Specialist arranged a new panel immediately and ensured I received full support to rectify the issue with the fans. Great service and thank you Anton for your tech support.”

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Posted 2 days ago

“Great website to help choose and configure my new laptop. It was good to be able to see how the laptop progressed through the build, test and delivery stages. Now very pleased with the quality of the laptop. Great metal casing but also lightweight, fast and a pleasure to use.”

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Posted 2 days ago

“Fantastic service from start to finish...”

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Posted 2 days ago

“PC Specialist delivered exactly what I configured .. the config initially was easy with the website using error messages if one part didn't go with another .. They kept me updated at every stage of build and delivery was swift once dispatched .. Can't fault the service. Recommended”

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Posted 3 days ago

“I bought a laptop, unfortunately it had faulty RAM in it. The technical team was really helpful and sent replacement RAM out to us. We shall see if we have any further problems”

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Posted 3 days ago

“Everything went smoothly and I had lots of information about the progress of my order.”

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Posted 3 days ago

“Computer was made quickly, had no issues with it. Frequent updates throughout the build were nice Couldn’t ask for any more”

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Posted 3 days ago

“Great sevice the PC arrived, excellently packaged, I was kept imformed of all stages of the process from ordering to dispatch. Then shipped via DPD so I could track it to my door.”

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Posted 4 days ago

PC Specialist is rated 4.8 based on 5,197 reviews