PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,834 Reviews

97 %

of reviewers recommend PC Specialist

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Metrics

4.8

Based on 4,834 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 28th July 2025

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PC Specialist is a great company. They keep you informed every step of the way. I cannot fault them. I highly recommend them.”

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Posted 8 hours ago

“The service was great! The website was easy to use and the customer support was very helpful! Had my PC within about 9 days and I love it! Definitely would reccomend to anyone looking for a custom build done by professionals.”

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Posted 8 hours ago

“Absolutely brilliant, I got a gaming laptop (defiance 16) with components that with other brands would easily double the price! Took about 2 weeks from ordering to have it in my hands but it's definitely worth it.”

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Posted 11 hours ago

“Kept me informed on the progress of my build, swift delivery and extremely well packaged. Great experience overall”

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Posted 21 hours ago

“Kept me informed on the progress of my build, swift delivery and extremely well packaged. Great experience overall”

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Posted 21 hours ago

“Pc is a beast. Nice job”

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Posted 1 day ago

“Great service, got what I asked for and PC came pre-built to a high standard. The guide was easy to follow and received many extra parts in case of problems later down the line. Good price for the build too. Thanks!”

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Posted 1 day ago

“Great delivery time, and so for an amazing pc for a reasonable price.”

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Posted 1 day ago

“Built up a PC for my son. Great service and excellent value for what he got.”

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Posted 1 day ago

“I am beyond words with how happy I am with my new pc and how I can now run any game I throw at it. would recommend to family and friends in the future.”

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Posted 2 days ago

“The computer has worked smooth with no issues since I got it, the only issues i have had were from me using older accessories ( mouse and keyboard). The website seems pretty easy to use but I had a friend help me build who has used the service before. Pricing seemed fair with the building costs as I do not trust myself to build. appreciate the update emails throughout the whole process too.”

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Posted 2 days ago

“I was able to make changes with regards the specs of my pc. We had already bought one for my son, and then I decided I would like to upgrade mine so I could give my other son my old pc that was still a decent build. The only thing I would say is I can't access the upgrade option for once we have a new pc, ie I would like to add a sata drive now, but the link on the website I can't seem to make it work. Other than that is was a really quick build and delivery time for both pcs and I am totally impressed. They built it cheaper than I would have been able to do. Top company, I will purchase from them again in the future if I ever need another pc or laptop building!”

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Posted 2 days ago

“The website is great! The configuration is simple and straightforward. especially if you are not an expert. Accurate build times and excellent components.”

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Posted 2 days ago

“The driver behind my purchase was the Windows 10 end of life, plus the fact my old system was no longer fit for purpose. The team took time to answer my queries on my custom build, helping me with the decision making - and also to ensure my future planned expansion could be accommodated. The new PC has been performing exactly as I needed, speeding up my workflow dramatically.”

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Posted 2 days ago

“good service and looks to be a quality machine, I was kept well informed of build progress and the PC was well packed when delivered.”

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Posted 2 days ago

“Excellent people to deal with. Reasonable cost and great help line. Very happy.”

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Posted 3 days ago

“Excellent service Cannot fault anything about the process from start to finish, kept informed of all stages of build then of dispatch and technical support was outstanding”

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Posted 3 days ago

“I have been ordering my new setups from PCSpecialist for years. I've ordered several computers now and have never had an issue with their service. This most recent purchase has been no different! I'm always happy to put my trust in PCSpecialist.”

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Posted 3 days ago

“Ordered a AMD PC to run Linux, which it does flawlessly! The website is put together very well making the ordering process easy, I like the feature if you try and order parts that are not compatible, it is highlighted and offers alternatives. Great communication during the build including photo's of the progress. The build quality of my PC is very good, would highly recommend!”

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Posted 5 days ago

“Good communication and updates on progress. Very well put together PC. Second PC I have purchased from PC Specialist (the first 4 years ago) and service & quality have remained high. Would buy from again and recommend them to others.”

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Posted 5 days ago

PC Specialist is rated 4.8 based on 4,834 reviews