PC Specialist Reviews

Name: PC Specialist
Rating: 4.78

4.8 Rating 4,682 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,682 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 10th June 2025

Anonymous

PC Specialist 5 star review on 1st June 2025

Anonymous

PC Specialist 5 star review on 31st May 2025

Igor

PC Specialist 5 star review on 27th May 2025

Sumit Barman

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 1 day ago

“I'm no computer person but my son is,he's over the moon with his PC and to be able to collect it made it so easy,thanks to all”

Helpful Report

Posted 1 day ago

“Sadly I paid extra money for the computer to be built with a quick turn around but the time frame was to short so this didn’t get done. BUT even still they managed to get it done faster than a normal built and refunded me the difference. They were kind and patient with all my emails and questions and helping me get specs together. The pc is here and set up and I am truly in love with it and very happy”

Helpful Report

Posted 1 day ago

“Easy way to configure your own PC, Great service fast delivery and brilliant product. This is my 2nd PC from these guys, brilliant products”

Helpful Report

Posted 1 day ago

“This is my second PC bought from PC specialist, 1st was amazing never had any problems. This one has been frought with issues. Windows11 updates killing the PC almost every time. Fails to recover image, fails to install updates, fails to detect keyboard and mouse in windows. Support form PC specialist has been good though, just wish i didn't need it”

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Posted 1 day ago

“We buy a lot of computers from PC Specialist and have always been extremely happy with the build quality and performance of the PCs.”

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Posted 2 days ago

“New PC was built and shipped within 2 weeks. This is the 3rd PC my partner and I have bought from PC Specialist, and each time the PCs and support have been great.”

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Posted 2 days ago

“Delighted with my new PC. Build quality is high, the communication & updates during production were great, and the delivery was on time and packaged very well.”

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Posted 2 days ago

“Ordered my customized PC online at a good price and I was kept informed of the progress of the build. When the computer was dispatched DPD the courier were very good with the delivery. PC works well and was easy to set up.”

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Posted 2 days ago

“Great machine which acheives the spec we need for multiple rendering and CAD programmes to work simultaneously. Simple smart chassis. Thank you for your services”

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Posted 3 days ago

“Ordered my customized PC online at what I considered a very competitive price and right from the start I was kept informed of the progress of the build, enjoyed the progress picture. When the computer was dispatched DPD the courier were very good with the delivery. First class service from start to finish. Well Done !”

Helpful Report

Posted 3 days ago

“I ordered an Elimina Series laptop and set up a dual boot with Windows 11 and Ubuntu. It works pretty well. The build quality is good, but I feel the sound could be better. The build and delivery time were within the expected range. Overall, I’m very happy 😊”

Helpful Report

Posted 3 days ago

“I've been using PC Specialist for years, I've never had any problems that couldn't be sorted, they're always extremely well built and the staff are extremely helpful, I recently purchased a Laptop for my mum and she's over the moon with it! Very happy long customers.”

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Posted 3 days ago

“Pc is awesome, runs great and very little setup.”

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Posted 3 days ago

“Good pricing, excellent build quality and a machine built just to my specs. What more could you want? You can pay extra for a faster build time if you want but the standard service in terms of time from order to delivery was OK for me.Very Happy.”

Helpful Report

Posted 4 days ago

“PC Specialist built my new PC for a reasonable price when you factor in the cost of components and faff associated with building a new PC. I did however buy and add a graphics card separately due to cost. I did feel the build time could have been a bit faster. There was also a slight problem with the case whereby the flymesh was touching the case fan but this was resolved very quickly and satisfactory with a new mesh delivered rapidly.”

Helpful Report

Posted 4 days ago

“When it comes to laptops, I don’t think PC Specialist always offers the best price-to-performance (which isn’t too surprising since they’re custom builds), but their warranty and repair service is the best I have used. I’ve bought a few laptops from them for family over the years, and any time there’s been an issue, their warranty service has been easy to use - DPD collection, quick turnaround, no hassle. Even when the parts warranty ran out, the repair costs were fair and not the usual massively inflated prices I have come to expect from alternatives.”

Helpful Report

Posted 4 days ago

“My previous pc that I bought 8 years ago had finally come to an end, nothing I was doing on it was working and everything had really slowed down. I decided that it was time to buy a new one, Pc Specialist made it easy, I could have purchased the parts separately and built it myself as I have done before, but having recently had a new born arrive, I decided to leave it to the professionals, I checked the cost of the more expensive pieces online and to be honest I felt PCS gave a fair mark up, I am extremely happy with the product, its so smooth, looks amazing, and allows me in my limited free time to do exactly what I want. Thank you PC Specialist, I'm sure in another 8 years ill be reaching out again, for you to work your magic.”

Helpful Report

Posted 4 days ago

“Yet again very happy with my purchase from PC Specialist. This is the third computer I have ordered from them with no problem at any stage. The only reason for buying the recent purchase was that my old PC was still going strong after what must be at least 10 years, but was running Windows 10 that will soon stop being supported. Having previously worked with PCs both at work and home have now moved to a Initia Nova 16 laptop. Once again no problem with the ordering / delivery process and everything has worked from the off. Only slight disappointment is that the identifiers on the keys can become indistinct if the light is in the wrong direction and there appears to be no way of knowing whether Caps Lock and Num Lock are on. But this is probably due to my inexperience with laptops and so not asking the right questions prior to purchase. But all in all, very happy.”

Helpful Report

Posted 4 days ago

“2nd time purchasing from PC specialist and it definitely will not be my last! Professional, helpful and they don't just wanna make you spend all your money, they actually try too help you save by including information such as better components which will work better. Very fast and my computer looks absolutely gorgeous and it runs amazingly!! They have plenty of options too choose from wether you want too have a top spec gaming PC too push the limits and explore those fantasy mmorogs with or you could choose a computer made for the combat specialist or shooter games; aswell as a average office computer. Affordable, reliable and reputable company I highly recommend”

Helpful Report

Posted 4 days ago

PC Specialist is rated 4.8 based on 4,682 reviews