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PC Specialist Reviews

4.8 Rating 6,070 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,070 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 1st September 2026
Dylan Dixon
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
Ordered on Monday got it Friday amazing. Great packaging super safe. Everything works perfectly 100% recommended
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Posted 2 days ago
This is the third time I have upgraded my laptop with PC specialist and as always they don't disappoint. The delivery was faster than I expected and the product was impeccable as always
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Posted 2 days ago
Great service and delivery. Really happy with the computer. Thank you ☺️
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Posted 3 days ago
From initial configuration and purchase to using my new PC the service has been top notch. I was really impressed with the build process and the way I was kept in the loop. The unit was subsequently delivered in a really good timescale. Setup was straightforward and the subsequent minor support I asked for was both prompt and helpful. All in all, my experience of PC Specialists has been most positive; going forward they’ll be my go-to supplier.
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Posted 3 days ago
This was the second custom build I've bought from PC Specialist, and both times the service, quality and speed of delivery has been excellent. I need a powerful machine for work, but I'm not especially savvy about the finer details of a build. So I really appreciate the breakdown they have when putting together a build and checking that the parts are compatible. In this case, they also got in touch by phone when a part I'd selected wasn't available immediately. They were able to discuss my needs and offer different options and found solution. So far, 2-for-2 on great machines!
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Posted 3 days ago
Really easy to configure and i like the fact it will tell you when components are not compatible. Arrived in like 7 days which was really great.
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Posted 3 days ago
unbelievable quality, service and incredibly fast shipping. if i need another computer i know where to get it, very happy with my purchase.
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Posted 4 days ago
The laptop that I have bought is of very high standard and I am very pleased of this purchase and would definately recommend to anyone wanting a good custom laptop
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Posted 4 days ago
I got the latest configuration of my choice. Timely delivery in good packaging. I would certainly recommend PC Specialist.
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Posted 4 days ago
Excellent service from start to finish. Very happy with PC. Thank you!
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Posted 4 days ago
Having used a desktop[ computer for many years I was slightly nervous about moving to a laptop. I chose PC Specialist because it was recommended by the magazine to which I subscribe. Their judgement was certainly on the mark. I was kept informed every step of the way as I customised my machine, and delivery was made by DPD in five days. My new laptop is a joy to use now that I have got used to it. I would recommend PC Specialist every time. Excellent products and excellent service.
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Posted 4 days ago
Needed a new PC for heavy gaming / content creation and was able to get this sorted very quickly. From selecting specs and making the order to delivery was very quick (less than a week possibly). They were responsive as well through the account portal to my messages/suggestions and the aftercare (e.g. when my windows got stuck doing an update) were also helpful and responsive. PC was packaged well.
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Posted 4 days ago
The whole process of ordering my new laptop was a breeze from start to finish. The website is clear and easy to use, with drop down menus for any modifications you might require. I placed my order on Sunday night and had the laptop with me Thursday morning. Each day I was given updates on where my order was in the build process. I would not hesitate to recommend or use them again.
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Posted 4 days ago
was built and tested very fast, dispatched and received within 4 days, laptop is perfect thank you! also liked the updated at every step!
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Posted 4 days ago
Great service. One of my parts was not available at build time and they contacted me to confirm the a swap without delaying my build. A very acceptable swap. And the device arrived and I’m very happy with it.
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Posted 5 days ago
Great website, loved being able to spec the laptop exactly how I wanted it. Better spec and cheaper than the bigger brands I looked at. Once ordered you're kept up to date with exactly whats happening right up to the point of delivery. Arrived well packages and exactly on time. Best thing is it doesn't come with added bloatware, it's a clean instal of Windows with no other unecessary guff. The machine itself is fast. screen is gorgeous and it makes my old one seem so klunky. Very happy with PC Specialists. Cheers again
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Posted 5 days ago
Great communication and service. Laptop seems fabulous so far and is just what I was needing.
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Posted 5 days ago
Incredible company. Should absolutely be held in high regards. Extremely friendly staff and service.
PC Specialist 5 star review on 1st September 2026
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Posted 5 days ago
Really great service, great communication and customer service really recommend
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Posted 5 days ago
My son got his PC from PC Specialist a few years ago and always was praising their service and his PC, so when I wanted a new desktop to upgrade from my 10 years old rig I thought I would give them a try. I wasn’t disappointed, as everything from the actual custom building to it being delivered was fantastic. I used the option to build my rig, but when I had a few questions and had to call them up, nothing was too much trouble and the guys I spoke to all went out of their way to answer any questions or concerns I had. It took less than a week, to get my PC and they sent me updates every step of the way, including a cool 360º pic of my rig to get me excited. I am super happy with my new desktop, it looks and performs amazing. Would highly recommend PC Specialist.
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Posted 5 days ago
PC Specialist is rated 4.8 based on 6,070 reviews