PC Specialist Reviews

Name: PC Specialist
Rating: 4.78

4.8 Rating 4,563 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,563 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 6th May 2025

Nicholas Smith

PC Specialist 5 star review on 29th April 2025

Vicki Armitage-Phillips

Tom

PC Specialist 5 star review on 28th April 2025

Anonymous

306

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third time I have used PCSpecialist and once again I’m very happy with the product. The site is very user friendly and allows for maximum customisation, which I find really helpful, and they keep you updated throughout the process.”

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Posted 3 minutes ago

“Really good service and communicable and the product is worth it!”

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Posted 28 minutes ago

“Fantastic build. Did not take too long to arrive. Expensive but worth it.”

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Posted 1 hour ago

“Very good service - everything dealt with systematically and swiftly. Great customer service. The PC is great too.”

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Posted 1 hour ago

“I’ve gotten 2 pre-builds including a laptop for PC specialists now, one for me and I got my partner her first ever rig, their support and products are great quality and I’ve always felt like I’ve been supported with any issues without worry. They helped me with my first PCs drive issues instantly and I got a replacement within a week, couldn’t ask for better.”

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Posted 1 hour ago

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Posted 1 hour ago

“I've been using pcspecialist for years. Once used to love putting computers together, now ... it's just sooo much easier with pcspecialist. Highly recommend, it's quick easy to chose your setup. Takes a little while to get it, 1 to 2 weeks. Overall - really really happy”

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Posted 2 hours ago

“The website was easy to use and they were informative during the process. The pc runs extremely well and it is quite a significant upgrade from my previous pc. My only issue with the pc was on arrival, the GPU support had been over tightened, which meant the fan on the GPU was catching on the support. After an adjustment this was fixed, the case is slightly warped at the back due to the above issue but that doesn't bother me. Overall, great service and I will use them again in the future.”

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Posted 3 hours ago

“I have ordered a few custom built pcs from pc specialists now. I like being able to configure the spec to what I need. My most recent purchase was for work and I configured to to run cad software and tailored it for how we will use the machine. I like the build updates and pictures as its comign together. In the past I have had a few issues with my first pc when it arrived damaged but it was swiftly sorted and they were very helpful. This is what has driven me to come back for 3 more further systems after that. Prices seem competitive and a good choice of parts to choose from. I do like the odd offer with free games etc too on certain components. I would be using again when I am ready for my next build.”

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Posted 20 hours ago

“I needed a basic box to add some of my parts to it, packaging was excellant and the level of service is top class. Let me know at each stage of the process what was going on and a expected time for each stage. Overall im very happy, added my parts to the PC and its working as it should. Thanks PCS”

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Posted 1 day ago

“I chose custom parts for a pc and when picking them it told me about any ones that would have compatibility issues such as extra fans not fitting in a case so i didnt pick the wrong options. It arrived in about 2 weeks with updates every step of the way along with pictures showing the pc before dispatch if there was any errors, the PC runs amazing and with good cable management, I cant really think of a negative thing that happened during the process or after the fact unless 2 week would be too long for you or if you dont want a pc specialist logo on your case and cooler neither of which bothered me personally. Would definetely recommend if you are like me and want to play games but dont want to build a pc.”

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Posted 1 day ago

“Quick, excellent quality and superb communication. A perfect trouble free experience. Highly recommended.”

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Posted 2 days ago

“High spec pc at a very reasonable price. Excellent communication throughout the process, including a 360 degree photo of the pc without sides so I could see it. Secure delivery with a PIN code needing to be given to the courier before it was released to me. I hadn’t heard of the company but my son had a recommended them as his computing teacher had said they are second to none. I didn’t need to contact customer service but have no doubt that if I had they’d have been very helpful. I liked that the system checked compatibility with everything - I had to change one component. That gave me pieces of mind that I’d got what I needed. The ‘free’ case is huge - totally my fault as I never checked the dimensions - so there’s less space under my desk than before! I will definitely use again and highly recommend.”

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Posted 2 days ago

“Amazing service, loved all the updates during the build and once built speedy delivery”

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Posted 2 days ago

“The pc looks great, it does the job I wanted for. good quality, fast and it performs well.”

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Posted 3 days ago

“Very happy with the service that PC Specialist provided . Really important to keep the customer up to date with the build process ( which they did extremely well ) . Top spec pc up and running like a dream . Would certainly recommend to anyone thinking of investing in a new set up . Delivery by DPD was also faultless ( although with my pc weighing 25kg the hand holds on the outer box couldn't cope with the weight but as the packaging inside was very good ,the goods arrived unblemished) .”

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Posted 3 days ago

“Very pleased with my new laptop from PC Specialist. It's fast (eg rapid boot up)and looks great. PC Specialist kept me informed at every stage of the process: dates when build would be completed, testing and delivery. All the milestones were completed as forecast, and delivery was to the predicted hour. Good company to do business with.”

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Posted 3 days ago

“This is my second time ordering from PC Specialist, both times I have been incredibly happy with my purchase. You may have to wait longer than a pre-built but the extra testing and personalisation its well worth it in my opinion.”

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Posted 3 days ago

“The website was easy to use, the ordering process was smooth, communication was good throughout, and the PC is perfect!”

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Posted 3 days ago

“I was able to order, and receive, a PC to exactly the specification I needed.”

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Posted 5 days ago

PC Specialist is rated 4.8 based on 4,563 reviews