PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 5,038 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 5,038 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 18th September 2025

323

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They make great pcs! And delivery is good packaged safe happy with service”

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Posted 1 week ago

“You cannot go wrong with PC Specialist. We had some issues in the past with a PC arriving damaged by the curriers, PC Specialist promptly send us a replacement.”

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Posted 1 week ago

“Excellant service, great build very tidy would use again.”

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Posted 1 week ago

“Excellent build quality and the tracking on the website ensured I knew when to expect it to be delivered. Very satisfied. Setup went as expected but the only glitch was downloading and setting up MS Office from the MS Store. It did not recognise my email address. After a call to support this was because I had ordered with a different email address than the one associated with my MS account. This was resolved while I was talking to support and they stayed on the phone until the software was installed. From these issues, maybe inform the purchaser that additional software is located on the MS Store for download (I only found this by accident)and ensure that you also have their MS account email. I did try to purchase the computer using the email associated with my MS account but your order website would not accept it as a valid email address although I use it daily.”

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Posted 1 week ago

“Great computers, we brought a few now and never had any issues.”

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Posted 1 week ago

“Great experience with pc specialist, very helpful customer service and kept up to date along the build. Really happy”

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Posted 1 week ago

“Easy to use service, clear pricing guidance, good communication throughout the process and delivered in a safe and secure package. Very happy.”

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Posted 1 week ago

“Cannot complain, the build came as expected, very happy with it and would recommend pc specialist to anyone, however it's worth noting that it didn't come within 7-9 days instead it took over 15 days which was quite abit longer than what I deem normal, however I would rather it was done properly. If you are expecting quick delivery then it's a gamble.”

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Posted 1 week ago

“Clean build, no faults so far definitely recommend.”

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Posted 1 week ago

“I was very happy with the Custom options to help build my PC, the website was very easy to navigate, the price was good and the time scale was a little bit longer than I expected but all in all was a very good service and have highly recommended PCS to Friends and Families.”

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Posted 1 week ago

“After looking at eta regarding pc deliverys i found pc to me very quickly and not only was it put together well it was put together exceptionly well”

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Posted 1 week ago

“Having looked at the website I decided that I could do with advice to formulate my spec for a new Windows 11 compliant desktop PC. I therefore sat down with my IT advisor who has used PC Specialist before and we went through the online questionnaire which was fairly straightforward. Having finalised the spec I placed my order without any issue. From then on I was kept regularly updated while my order was in the pre-construction queue, then durng construction, followed by testing. That was all completed within the timescale initllay indicated. Dispatch and delivery was all straightforward and then I again used my IT advisor to transfer data from my old PC and commission the new one. It has performed as hoped. I believe I have obtained good value for money and recommend PCS to anybody. Depending upon their level of competence though they may be best advised to seek professional help becuase the range of options offered is bewielding.”

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Posted 1 week ago

“Regular updates on progress, took alittle bit longer than expected but was peek holiday season so to be expected”

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Posted 1 week ago

“Really helpful, even when I was annoying and didn't understand what I was talking about! Great product, delivered quickly, works perfectly, ace communications.”

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Posted 1 week ago

“Second time I've ordered from PC Specialist. Staff very helpful with queries that I had & responded quickly. Item arrived within 2 weeks even having ordered over Bank Holiday. For those who don't want to use Windows 365 would suggest instructions as how to do so as I had an issue removing it. Otherwise excellent service & delivery. Pleased with new PC”

Helpful Report

Posted 1 week ago

“Had new pc for roughly 2 weeks now. pc works works very well. excellent service and an easy set up. was great getting sneak peek 360 picture while in build process. asked for pre wiring done for my own hard drives ready to be installed by myself once i received the pc. having the wiring pre done was very helpful. the shipping time was super fast. pc came with great build quality in robust packaging.”

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Posted 1 week ago

“Had PC a few weeks now and works well out of the box. PC arrived very safely packaged and in pristine condition”

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Posted 1 week ago

“PC Specialist kept me up to date will all steps of my system build. System was as described and works perfectly.”

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Posted 1 week ago

“Excellent service and an easy set up. Pc came with great build quality in robust packaging. Currently 3 weeks in and no issues”

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Posted 1 week ago

“I’ve managed to use my new pc to play a range of games and the performance truly is unmatched, I haven’t experienced anything quite like it before. However, it hasn’t all been well. Just last week I opened counter strike and the PC decided to turn off and wouldn’t come back on. Had to go into Bios as it had lost its windows boot drive option. I also noticed that the rgb fans I chose don’t come with a controller so you can’t use the Corsair software to change colours, I have to use signal rgb instead. Overall though I am fairly happy with my new PC, I do wish I could’ve seen how the rgb fans looked lit up as I would have gone with the more dynamic ones instead, but a few small problems are to be expected. I can’t argue regarding performance and speed, really puts my old pc to shame. Also the shipping time was super fast - was also cheaper than all the other sites for the same spec and I really like that they sent me a preview after it had been built.”

Helpful Report

Posted 1 week ago

PC Specialist is rated 4.8 based on 5,038 reviews