PC Specialist Reviews

Name: PC Specialist
Rating: 4.75

4.8 Rating 3,399 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 3,399 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 22nd April 2024

Anonymous

PC Specialist 3 star review on 21st April 2024

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PC Specialist 5 star review on 17th April 2024

John Cooper

PC Specialist 5 star review on 12th April 2024

V-man

PC Specialist 5 star review on 28th March 2024

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Anonymous

Anonymous // 01/01/2019

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“I recommend Pc specialist for everyone that is looking for a serious company and an amazing product.”

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Posted 1 week ago

“Everything in stock, very fast build time to delivery and it works perfectly. :)”

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Posted 1 week ago

“I will be honest at first I wasnt happy with the product, partly buyers remorse but when the USB slots were not recognising my mouse i was upset. After a few updates of windows 11 it rectified the issue. I did email the team and they sent me the drivers and links quickly so that it would fix the issue but they did advise that occasionally there are some windows 11 updates that will change things. As we all know Microsoft own all the laptops and pcs on earth. the laptop is great, its light, easy to use and navigate around. Exactly what i needed after seven years of my old gaming laptop. Would use PC Specialist again. Very Happy with the product.”

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Posted 1 week ago

“excellent communication. delivered as estimated and solidly packed. Great product. Great price.”

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Posted 1 week ago

“Fantastic build. Arrived quickly and functioning great - running Ubuntu :)”

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Posted 1 week ago

“I've used PC Specialist for my last 3 work laptops. I do a lot of dev and the machines I get are generally awesome. This time again I've not been disappointed.”

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Posted 1 week ago

“No problems what so ever. Order had a good amount of tracking information so I never felt worried about what was going on with it and the PC itself arrived in great condition with great protection.”

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Posted 1 week ago

“Great customer support, rang up mid build to make some amendments and the adviser I spoke to was very friendly and knowledgeable”

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Posted 1 week ago

“Great service, they keep you updated at every stage of the build. My PC was built and delivered quickly.”

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Posted 1 week ago

“Delivery was fast, the pc build in general is a good build. But ive had two problems so far, items left on the computer from whomever tested it were flagged as malware to which i contacted technical support who confirmed items where left there by the testing team on accident and that i can delete the folder. But they didn't answer my question as to why stuff was flagged as malware. the second problem is when having 3 basic items such as keyboard mouse and headset plugged in to the USB 2.0 panels on the back of the machine i get a not enough controller resources error. i used these items on the previous pc i got from pc specialist with no issues. so honestly confused why theres not enough resources on a machine that is 6 year newer. i havent had time to contact the support and go through and see if there can be a fix but the fact theres 2 issues in general and the support the first time around wasn't the greatest customer service. i would still suggest pc specialist. as i said ive baught 3 systems from them in the past and in the past they are good and issues get resolved. i gave the 3 star rating this time around because the USB issue seems something that should have been checked during testing, and having items flagged as malware thats left on the system from pc specialist and not being reassured only told you can delete the folder wasn't very good customer service overall but still decent. i would still buy from pc specialist though as in the past i have had only one issue with previous machines that was fixed quickly.”

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Posted 1 week ago

“Very prompt service with no issues.”

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Posted 1 week ago

“Decent build at a decent price, but you never really know what a company is like until something goes wrong. The toughened glass on the side of my case broke within an hour of arrival (presumably damaged in transit), and I called up and reported it. No questions asked, new part arrived the next working day. Great support, thanks! And the feedback during the build process was excellent too.”

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Posted 1 week ago

“Phone support service before and after sales was excellent, the website is excellent, the build tracking is excellent. I am delighted with PC Specialist and would recommend them to anyone.”

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Posted 1 week ago

“Over a number of years I have ordered computers for myself and other people and have always been impressed with the service and advice from PC Specialist. I have just recently ordered a new PC to replace my slightly aging but working PC (again that was supplied by PC Specialist) and as is usual cannot fault the prompt service and build time. Every step of the way you are kept informed of where your PC is in the build timetable and when you will be receiving it. The PC was deliver on the 7th working day. As expected my new PC is everything I asked for and more. I can wholeheartedly recommend PC Specialist for their service and importantly their advise and guidance if you have questions.”

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Posted 2 weeks ago

“Great service, I chatted to the technical team before i ordered to fine tune the build I wanted, I was kept up to date on the build and testing. PC arrived safe and sound in quality packing. The only niggle i had was a slight sound issue but was solved with reinstalling drivers. Very happy customer”

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Posted 2 weeks ago

“The ordered PC represents good value. Regular updates were provided during the construction and despatching process and proved to be informative. In the first fortnight of usage, I have not experienced any fault in the computer and it is as powerful as I had anticipated, if not more so.”

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Posted 2 weeks ago

“Great service, keep you updated at every stage of the process. Didn’t take long at all to get my laptop made and delivered and I’m very happy with it.”

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Posted 2 weeks ago

“Great communication and service”

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Posted 2 weeks ago

“The customer service was absolutely faultless. I had a query prior to placing my order regarding the internal set up and the gentleman I spoke to gave me the information I needed. Coupled with the regular updates during the building and testing phase, complete with a photograph part way through the build, this was well received. The price of the PC was also ultra competitive, and the price was cheaper than buying the individual components and assembling it myself. I could not be any more pleased with the computer and the service. A+++++”

Helpful Report

Posted 2 weeks ago

“Really good communication throughout the process - including regular emails letting me know the status of the build, the QA, the despatch and delivery. The PC does run a bit hotter than I expected and have had very helpful emails and calls with the customer service team to resolve.”

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Posted 2 weeks ago

PC Specialist is rated 4.8 based on 3,399 reviews