PC Specialist Reviews

Name: PC Specialist
Rating: 4.78

4.8 Rating 4,627 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,627 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 27th May 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my 2nd PC purchased from PC Specialist. The PC is very well build and performs great. I felt well informed on the progress of the build and delivery. I would give more star if it was possible.”

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Posted 2 weeks ago

“Delivery arrived promptly and it was well made”

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Posted 2 weeks ago

“Speedy responses and good customer service. Very helpful team.”

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Posted 2 weeks ago

“Excellent Customer service. All my enquiries were answered quickly and comprehensively. Satisfied with the end product. Will definitely recommend if you want to buy your own pc.”

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Posted 2 weeks ago

“This is the third time I have used PCSpecialist and once again I’m very happy with the product. The site is very user friendly and allows for maximum customisation, which I find really helpful, and they keep you updated throughout the process.”

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Posted 2 weeks ago

“Really good service and communicable and the product is worth it!”

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Posted 2 weeks ago

“Fantastic build. Did not take too long to arrive. Expensive but worth it.”

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Posted 2 weeks ago

“Very good service - everything dealt with systematically and swiftly. Great customer service. The PC is great too.”

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Posted 2 weeks ago

“I’ve gotten 2 pre-builds including a laptop for PC specialists now, one for me and I got my partner her first ever rig, their support and products are great quality and I’ve always felt like I’ve been supported with any issues without worry. They helped me with my first PCs drive issues instantly and I got a replacement within a week, couldn’t ask for better.”

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Posted 2 weeks ago

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Posted 2 weeks ago

“I've been using pcspecialist for years. Once used to love putting computers together, now ... it's just sooo much easier with pcspecialist. Highly recommend, it's quick easy to chose your setup. Takes a little while to get it, 1 to 2 weeks. Overall - really really happy”

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Posted 2 weeks ago

“The website was easy to use and they were informative during the process. The pc runs extremely well and it is quite a significant upgrade from my previous pc. My only issue with the pc was on arrival, the GPU support had been over tightened, which meant the fan on the GPU was catching on the support. After an adjustment this was fixed, the case is slightly warped at the back due to the above issue but that doesn't bother me. Overall, great service and I will use them again in the future.”

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Posted 2 weeks ago

“I have ordered a few custom built pcs from pc specialists now. I like being able to configure the spec to what I need. My most recent purchase was for work and I configured to to run cad software and tailored it for how we will use the machine. I like the build updates and pictures as its comign together. In the past I have had a few issues with my first pc when it arrived damaged but it was swiftly sorted and they were very helpful. This is what has driven me to come back for 3 more further systems after that. Prices seem competitive and a good choice of parts to choose from. I do like the odd offer with free games etc too on certain components. I would be using again when I am ready for my next build.”

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Posted 2 weeks ago

“I needed a basic box to add some of my parts to it, packaging was excellant and the level of service is top class. Let me know at each stage of the process what was going on and a expected time for each stage. Overall im very happy, added my parts to the PC and its working as it should. Thanks PCS”

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Posted 2 weeks ago

“I chose custom parts for a pc and when picking them it told me about any ones that would have compatibility issues such as extra fans not fitting in a case so i didnt pick the wrong options. It arrived in about 2 weeks with updates every step of the way along with pictures showing the pc before dispatch if there was any errors, the PC runs amazing and with good cable management, I cant really think of a negative thing that happened during the process or after the fact unless 2 week would be too long for you or if you dont want a pc specialist logo on your case and cooler neither of which bothered me personally. Would definetely recommend if you are like me and want to play games but dont want to build a pc.”

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Posted 2 weeks ago

“Quick, excellent quality and superb communication. A perfect trouble free experience. Highly recommended.”

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Posted 2 weeks ago

“High spec pc at a very reasonable price. Excellent communication throughout the process, including a 360 degree photo of the pc without sides so I could see it. Secure delivery with a PIN code needing to be given to the courier before it was released to me. I hadn’t heard of the company but my son had a recommended them as his computing teacher had said they are second to none. I didn’t need to contact customer service but have no doubt that if I had they’d have been very helpful. I liked that the system checked compatibility with everything - I had to change one component. That gave me pieces of mind that I’d got what I needed. The ‘free’ case is huge - totally my fault as I never checked the dimensions - so there’s less space under my desk than before! I will definitely use again and highly recommend.”

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Posted 2 weeks ago

“Amazing service, loved all the updates during the build and once built speedy delivery”

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Posted 2 weeks ago

“The pc looks great, it does the job I wanted for. good quality, fast and it performs well.”

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Posted 2 weeks ago

“Very happy with the service that PC Specialist provided . Really important to keep the customer up to date with the build process ( which they did extremely well ) . Top spec pc up and running like a dream . Would certainly recommend to anyone thinking of investing in a new set up . Delivery by DPD was also faultless ( although with my pc weighing 25kg the hand holds on the outer box couldn't cope with the weight but as the packaging inside was very good ,the goods arrived unblemished) .”

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Posted 2 weeks ago

PC Specialist is rated 4.8 based on 4,627 reviews