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PC Specialist Reviews

4.8 Rating 6,006 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,006 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 15th August 2026
Mary Lennon
PC Specialist 5 star review on 15th August 2026
Mary Lennon
PC Specialist 5 star review on 15th August 2026
Mary Lennon
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
335
Anonymous
Anonymous  // 01/01/2019
Great service, smooth sales flow, great website, excellent machine, great value. Super clean build both hard and software. I updated my BIOS recently (my purchase was a year ago) and showed ChatGPT pictures of my BIOS pages - it was very impressed - "After spending hours digging into the BIOS, firmware and Windows configuration, I'm genuinely impressed. PC Specialist clearly prioritised stability and good engineering over unnecessary tweaks—and it shows." I'll never go anywhere else for PC stuff.
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Posted 4 weeks ago
Putting together a PC was extremely simple using the website. The options were clearly laid out, and making changes to each part was easy. After finalising the build I received status updates and a photo of the build to ensure I was happy with it. PC arrived a few days later inline with the timescales indicated before purchasing. The PC is great, and build quality is excellent. Would highly recommend.
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Posted 4 weeks ago
They were fast and prompt, I was kept updated at every step. No problem with delivery. Would happily use them again.
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Posted 4 weeks ago
Built my first gaming PC with GTX 5090 with these guys. Extremely happy, great contact through building process all the way to shipping. They even refunded the £ difference in shipping, straight to my bank account. Highly recommended!
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Posted 4 weeks ago
Super happy with my new pc, also happy with how quickly it was built and how fast it was delivered.
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Posted 4 weeks ago
Prompt and professional service. Cannot complain.
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Posted 4 weeks ago
I recommend this company to whoever will listen... I had an issue with my aging laptop, so rang to see what my options might be. I was surprised and delighted to have a full, remote check of my system and a lengthy discussion was then had around next steps. So, I ended up buying and configuring (a very easy and intuitive web page) a new desktop, which arrived 5 working days later, very well packaged along with lots of support emails. I did look at other sites, but kept coming back to here. These people are top and I will continue to use their services in the years to come
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Posted 4 weeks ago
they always pick good quality products for there computer's. also offer a prompt service
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Posted 4 weeks ago
It was so easy to use PC specialist. Everything was deliverd when they said it would be. The only thing that confuse me was setting up windows 11 without the authorization product key code.
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Posted 1 month ago
Fantastic product delivered within a week of me placing my order. Verry Happy.
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Posted 1 month ago
This is the second laptop I have purchased from PC Specialist and I am very happy with the service I received, and the communication I received updating me at every stage of the process, including the build, testing and packaging.
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Posted 1 month ago
I love my new gaming PC. They kept me updated during the whole process and it was delivered quickly. I highly recommend PC Specialist for custom made PCs.
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Posted 1 month ago
I've always used PC Specialist for my desktops and laptops and never had a bad experience. Great, high quality hardware at a fair price and a quick turn around from order to delivery. I'm very happy with my latest purchase
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Posted 1 month ago
Great communication when selecting parts for the build. I chose the standard build time which was up to 5 working days and they managed to not only build the PC but also deliver it within 6 working days. I’ve built several PCs and was more than happy with the way this one has been built. Cable management was spot on and there were no amendments I needed to make physically. I have tested the PC under extreme stress tests for several hours and have no complaints. PC arrived with windows installed and important BIOS options already activated such as XMP being on and resizeable BAR already enabled (not sure if those are standard or were enabled by PCspecialist). Before ordering I was very wary of this as I have always built my own PC so was nervous of letting a company do it. Having had it done I must say the service and final build are impeccable. I can see why they’re known as a very reliable and trustworthy company.
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Posted 1 month ago
PC has run without issues for almost 2 years, incredibly happy with the build quality
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Posted 1 month ago
Very fast and high quality service.
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Posted 1 month ago
Specialist adviser answered all my questions regarding specification. PC Specialist blows other PC suppliers out the water price wise. I place my order and was informed of the progress at every stage. e.g. laptop now being built by xxxxx; laptop built an now undergoing testing by xxxxx; laptop now ready for despatch. Laptop arrived 4 working days after placing order. 5 star service all round.
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Posted 1 month ago
Hi, I have a great experience with them. Highly recommend ✨✨
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Posted 1 month ago
Brilliant service fast and to specification definitely recommended the equipment is to high standards too you can buy with confidence.
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Posted 1 month ago
Excellent service at the sales point. The on line build was excellent and the help from the salesman excellent. I had a small hiccup on installation of additional software but the telephone support was fantastic. Thank you.
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Posted 1 month ago
PC Specialist is rated 4.8 based on 6,006 reviews