PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 5,350 Reviews

97 %

of reviewers recommend PC Specialist

Company Reviews

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Metrics

4.8

Based on 5,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 17th December 2025

329

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple and easy from the inital questions to the support Now my 7th system from them and I will be getting more!!”

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Posted 3 hours ago

“Helpful and professional customer service. Easily to check the progress. Very clear instructions.”

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Posted 18 hours ago

“Very helpful as I had no clue what I was doing. Very prompt to answer any questions Highly recommended”

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Posted 1 day ago

“Order was completed in good time”

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Posted 1 day ago

“Amazing service as always and a bargain on black Friday deal to”

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Posted 1 day ago

“Excellent service. This is about the fourth time I have used them either for myself or for family members. Highly recommended. Excellent build quality, communication and standard of product including excellent packaging.”

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Posted 1 day ago

“I am very satisfied with my purchase, the whole process is easy when it comes to selecting components. My next purchase will definitely be here.”

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Posted 2 days ago

“Perfect👍👍”

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Posted 4 days ago

“PC Specialist built me my perfect rig for a great great price it arrived very quickly too , I would recommend pc specialist to anyone needing their ultimate rig . Great product great price great communication. Give em a go you'll be happy for ever”

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Posted 4 days ago

“Amazing quality build”

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Posted 5 days ago

“The pc that has been built for me was even better than I expected. The communication from PC Specialist was first class throughout the process. Using the excellent Web site to specify the PC was a breeze. This is an excellent company to deal with.”

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Posted 5 days ago

“Got the Vortex BF 25, a significant upgrade (and great deal) compared to my previous PC purchased from PCSpecialist in 2016. Very quick delivery, and responses with a couple of questions I had. Highly recommend.”

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Posted 5 days ago

“PC Specialist can be classed as first rate. The build quality is first rate with very good cable management. My computer was not very powerful and therefore not the most expensive, but attention to detail was impressive. I was kept informed at every stage of the build via e-mail and even a sneak peek photo was sent. The pc was delivered on time by DHL and is now working with no problems. Would I recommend YES. Good build quality, good pricing and good info on build status.”

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Posted 5 days ago

“Pc was well built and instructions were clear”

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Posted 5 days ago

“It's always a potential risk diving into the world of buying expensive tech online, especially when it's with a company you have never dealt with before. However, I gave it a try and I'm very glad I did. I knew roughly what I needed so I was prepared for the major "upsell" but, to my very pleasant surprise, I was guided to exactly what I needed. No railroading into something I couldn't afford and, more importantly, talking to someone who understood exactly what I was talking about. The honesty and transparency of PC Specialist is, without doubt, the best experience I've had. Easy tracking of progress and delivered on time and with care. If you need a PC, then PC Specialist are, in my opinion, the real "go-to" people.”

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Posted 5 days ago

“I wanted to build a top end PC for my sim rig. PC Specialist custom PC builder was great for someone like me who wasn't sure what bits went with what, or what specific parts were needed for the top end GPU and CPU. I also jumped into the online chat for some advice and the advisor was extremely helpful, even explaining with some parts I had selected on the builder that they were not the best fit even though they were more expensive, and helped me pick the right part. The advisor wasn't trying to upsell me for bits I didn't need and that is a breath of fresh air. I was kept updated with the progress of the build from order received, build and testing stage. The PC was built, tested and sent within 10 days. When it arrived, it was well packaged, and looked like it was put together with care. I love the new PC and am really happy with the whole process from initial order building to receiving my PC.”

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Posted 5 days ago

“I spent a long time figuring out exactly what I needed and compared options from various PC builders and off-the-shelf suppliers. I tried multiple test builds across different configurators, and theirs was by far the best—simple, intuitive, and easy to use. The ordering process was smooth, and communication throughout was excellent. You receive regular email updates, and you can track each stage of the build on their website. Their configurator checks component compatibility, but I did receive an email explaining that the AIO cooler I’d chosen wouldn’t fit in the case. They suggested an alternative, which I was happy with, and they quickly refunded the price difference. Once the PC was built, they sent a 360-degree video of the completed system. The build quality was great, with very tidy cable management. They then tested it for a day or two before dispatch. Everything checked out fine. Delivery via DPD was excellent, and the packaging was very secure. I haven’t really pushed the PC to its limits yet, but it’s impressively quiet—something I was initially concerned about given the extra fans and water-cooling pump. I wouldn’t hesitate to use them again.”

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Posted 6 days ago

“Cannot fault PC Specialist at all. Easy to order, next day delivery as promised and no issues. Having had several PCs from PC Specialist over the years, they are the first company I look at for PCs. Never had to use the warranty at all and hopefully it remains that way”

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Posted 6 days ago

“Built and delivered my cystom pc very quickly.”

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Posted 6 days ago

“I recently ordered a custom PC from this company, and overall my experience has been very positive. Their prices are highly competitive, especially considering the quality of components offered. The build itself is excellent clean, well-organized, and professionally assembled. Everything worked perfectly straight out of the box, and there were no issues with delivery or installation, which made the whole process smooth and hassle free. The only downside I experienced was the long waiting time for customer support. While they were helpful once I got through, the response times could definitely be improved. Despite that, I’m very satisfied with the purchase and would still recommend them for anyone looking for a great-value, well-built custom PC.”

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Posted 1 week ago

PC Specialist is rated 4.8 based on 5,350 reviews