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PC Specialist Reviews

4.8 Rating 3,398 Reviews

96 %

of reviewers recommend PC Specialist

Company Reviews

4.8

Based on 3,398 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 22nd April 2024

PC Specialist 3 star review on 21st April 2024

PC Specialist 3 star review on 21st April 2024

PC Specialist 3 star review on 21st April 2024

PC Specialist 5 star review on 17th April 2024

PC Specialist 5 star review on 12th April 2024

PC Specialist 5 star review on 28th March 2024

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's always a scary proposition to part with thousands of pounds but PC specialist filled me with confidence from the get go. Answered any question I had and honestly it was even better than I expected. I've had my new PC around 6 weeks or so and absolutely love it. Can't recommend enough.”

Posted 35 minutes ago

“Easy to navigate site, quick and effective communication, pc working well!”

Posted 40 minutes ago

“Great range of customisation for all budgets. Clear communication and arrived exactly as ordered. Working great.”

Posted 2 hours ago

“The whole process was very straightforward and easy. My PC was dispatched and delivered within 7 days of ordering making it very convenient.”

Posted 3 hours ago

“Exceptional service from pcspecialists… Exceptional service from pcspecialists in wakefield. decided to have a custom built pc made from scratch and so glad i chose pc specialists to undertake the task. From choosing the components to having it built seeing progress along the way was a real pleasure to see a company who pride themselves in quality assurance and implimenting customer needs. delivery was smooth delivered safely after about 7 working days. the sales staff and the tech support are great too at the end of the phone when needed. can also help remotely if you hit any snags. highly recomended company with great work ethics and will use again”

Posted 5 hours ago

“Great service from start to finish, communication was great all the way through the process, great machine, would recommend in a heart beat.”

Posted 17 hours ago

“great machine, through the process of buying and build , they kept me informed all the way with various photos as each stage and then with instructional photos . Once completed I was unsure of the video card connections but after calling support, they guided me through what I needed to kpow.”

Posted 1 day ago

“My software company buys all its computers from PC Specialist because it the best.”

Posted 1 day ago

“The process from time of order was excellent . I was kept up to date with progress at regular intervals. Finally, I got to see a 3d image of my new pc. Delivery and packing was excellent and the machine is working flawlessly with all the peripherals I have connected to it. Mainly for MSFS2020.”

Posted 1 day ago

“Price and quality”

Posted 1 day ago

“Very pleased with quality of hardware, build and advice from PCSpecialist. (Recommended by my son, who did some shopping around a couple of years ago.) I'm not up to speed with modern hardware and I'm not inclined to spend time learning. I wanted quiet and lots of VRAM, and I got both. It's been a while since I had a desktop machine. The Fractal Define 7 case seems astonishing value. And the whole thing is quieter than my MSI laptop. If it does make audible noise under load, it's a satisfying kinda HAL9000 rumble that says 'meh' to whatever I throw at it. The first computer I bought with my own money (1992-ish, before the web had pictures on it) cost £1300 and had a 40MB hard drive and 1MB of RAM, half of which wasn't even used by most software. I've done computers from end-user to programmer to procurement and all the coprporate works. I quickly felt comfortable dealing with PCSpecialist due to the sensible configuration options. Generally, you need to put in a bit of legwork to determine what you need and to get it at the best price. But even if you can't be bothered with the legwork, I don't think PCSpecialist will lead you astray. (Do poke around in their various configurators. You might spend more than you intended; but equally, you might avoid spending more than you need to.)”

Posted 1 day ago

“Very happy”

Posted 3 days ago

“My son bought this for himself and wasn't sure what he wanted. Going through the build online was easy and good that if things didn't match he was told to pick something else. When he received the computer it was easy to set up and he loves the colours that are bright when it is dark It is so much faster than his old computer.”

Posted 3 days ago

“my experience with PC Specialist has been nothing short of excellent. From the seamless customization process to the exceptional performance of the final product, every aspect of my interaction with PC Specialist has been positive. If you're in the market for a custom-built PC tailored to your specific needs, I wholeheartedly recommend PC Specialist.”

Posted 4 days ago

“I make videogames for a living & I need I've been using PC Specialist to supply my work PCs for almost a decade now I just got my 4th. I've had off-the-shelf PCs from most big names and though they're fine, it's hard to get specific performance components or prioritise what aspects of the machine matter for your use cases without modifying it after you buy it, a process I always find stressful as it's super easy to buy incompatible parts. I've had custom PCs from DELL they're not much better - also they seem to be geared up to only treat their big corporate customers well. PC specialist offer completely custom builds, I can prioritise exactly which aspects of the machine I want to, and I know that if a component is listed in a drop down then it will definitely work. If you need advice then their business support people are super helpful, friendly, & knowledgeable too. I wouldn't go anywhere else for a PC.”

Posted 4 days ago

“I found the whole experiance to slick without any dissapointment at any point. The cost of the built, tested and shipped desktop PC to be pratically the same as if I had purchased the components myself. This is before you include the warranty! The updates throughout the process were excellent and the speed of delivey was outstanding. Everything worked perfectly on arrival and I would not hesitate to recommend PC Specialist or use them again.”

Posted 4 days ago

“PC was built exactly as I specified, and was quick to ship as well, even was able to track it with the links they provided. One small thing - I didn't wish for a graphics card to be installed on it as I already had one, but the manual that came with the PC didn't actually instruct how to open the other side of the case that I was using. Otherwise, clear and optimised service and the 3D scan of my PC being built was exciting to see too, thanks PCSpealist!”

Posted 4 days ago

“I was advised to used a PC builder and I finally accepted because my old production PC was well past its time and struggling to keep up with all the new programmes/software for video/pics. After searching through many websites, I came across website of PCSpecialist, I ordered a custom production computer for my work. Their website helped me in choosing the components that best suited for my needs and that was EXCELLENT! I was kept informed at every step of the build process including a preview pics of the built PC. The delivery time given was earlier than expected. Overall, this is an outstanding service and an excellent final product too. The delivery and the PC is AMAZING!!! I will definitely recommend their service to anyone looking to get a new PC build or upgrading.”

Posted 4 days ago

“Very professional service. Great from the first phone call to the updated e-mails. Very happy with the product and service.”

Posted 5 days ago

“Very fast production time”

Posted 5 days ago

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PC Specialist is rated 4.8 based on 3,398 reviews