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PC Specialist Reviews

4.8 Rating 3,435 Reviews

96 %

of reviewers recommend PC Specialist

Company Reviews

4.8

Based on 3,435 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 29th April 2024

PC Specialist 5 star review on 29th April 2024

PC Specialist 5 star review on 29th April 2024

PC Specialist 4 star review on 26th April 2024

PC Specialist 5 star review on 25th April 2024

PC Specialist 5 star review on 25th April 2024

PC Specialist 4 star review on 22nd April 2024

228

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pretty pricey custom and they made sure to keep me updated with the building, testing and shipping process via email. Delivery was exactly when stated and quick. And the pc its self worked percectly right out of the box, plug in and play.”

Posted 2 weeks ago

“Little expensive but worth it, customer support are very effective”

Posted 2 weeks ago

“Diligent service, quality control picked up a faulty USB slot and fixed it before dispatch. Still got the rig to me in 5 working days. Boss that”

Posted 2 weeks ago

“Easy to use interface when designing a system on the PC Specialist website. Reasonable build time and a quality product. I was sent updates throughout the whole process for each stage; initial order, building, testing and when it was out for delivery.”

Posted 3 weeks ago

“I am very happy with how they showed me a flow chart on the prosses they uses. My new desk top runs and loads games so much faster and I no longer have car wash graphics in high resolution games.”

Posted 3 weeks ago

“The website is nice and easy to use, even more so as a first time builder where it gives recommendations/advice when components may not be compatible etc. Then build and delivery time was super quick and the pc came really well packaged and ready to set up. I’ve had it for around 2 weeks now and the PC is flawless no issues at all.”

Posted 3 weeks ago

“First class self specified system build service. The web site advised any compatibility issues with selected components. Easily amended to suit compatibility with the total package. Quick delivery within 7 days, as per the estimated time and well packed for carriage. Quality components. Great price.”

Posted 3 weeks ago

“Very simple and clear automated service.”

Posted 3 weeks ago

“I recommend Pc specialist for everyone that is looking for a serious company and an amazing product.”

Posted 3 weeks ago

“Everything in stock, very fast build time to delivery and it works perfectly. :)”

Posted 3 weeks ago

“I will be honest at first I wasnt happy with the product, partly buyers remorse but when the USB slots were not recognising my mouse i was upset. After a few updates of windows 11 it rectified the issue. I did email the team and they sent me the drivers and links quickly so that it would fix the issue but they did advise that occasionally there are some windows 11 updates that will change things. As we all know Microsoft own all the laptops and pcs on earth. the laptop is great, its light, easy to use and navigate around. Exactly what i needed after seven years of my old gaming laptop. Would use PC Specialist again. Very Happy with the product.”

Posted 3 weeks ago

“excellent communication. delivered as estimated and solidly packed. Great product. Great price.”

PC Specialist 5 star review on 12th April 2024

Posted 3 weeks ago

“Fantastic build. Arrived quickly and functioning great - running Ubuntu :)”

Posted 3 weeks ago

“I've used PC Specialist for my last 3 work laptops. I do a lot of dev and the machines I get are generally awesome. This time again I've not been disappointed.”

Posted 3 weeks ago

“No problems what so ever. Order had a good amount of tracking information so I never felt worried about what was going on with it and the PC itself arrived in great condition with great protection.”

Posted 3 weeks ago

“Great customer support, rang up mid build to make some amendments and the adviser I spoke to was very friendly and knowledgeable”

Posted 3 weeks ago

“Great service, they keep you updated at every stage of the build. My PC was built and delivered quickly.”

Posted 3 weeks ago

“Very prompt service with no issues.”

Posted 3 weeks ago

“Decent build at a decent price, but you never really know what a company is like until something goes wrong. The toughened glass on the side of my case broke within an hour of arrival (presumably damaged in transit), and I called up and reported it. No questions asked, new part arrived the next working day. Great support, thanks! And the feedback during the build process was excellent too.”

Posted 3 weeks ago

“Phone support service before and after sales was excellent, the website is excellent, the build tracking is excellent. I am delighted with PC Specialist and would recommend them to anyone.”

Posted 3 weeks ago

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PC Specialist is rated 4.8 based on 3,435 reviews