PC Specialist Reviews

Name: PC Specialist
Rating: 4.76

4.8 Rating 3,464 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 3,464 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 10th May 2024

Adam

PC Specialist 5 star review on 9th May 2024

Anonymous

PC Specialist 5 star review on 7th May 2024

Ash

PC Specialist 5 star review on 29th April 2024

James Key

234

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery of custom spec at a market beating price.”

Helpful Report

Posted 8 hours ago

“Updates throughout the process of the build, advice on compatible components. Well put together tidy builds that are easy to set up with minimal or no experience.”

Helpful Report

Posted 16 hours ago

“I bought myself a PC for the first time from these chaps, having upgraded from a 17 inch laptop to a relatively high-specced rig (4060 Ti, etc.) So far I am very satisfied with my purchase. Wires are neat and orderly, and I was able to figure out quickly how to set it up without any experience with PCs. I would be happy to purchase again from this lot when I intend to upgrade in a few years.”

Helpful Report

Posted 19 hours ago

“I don't know enough about PC's to build one, what component is compatible with what is too much for me to keep track of. Plus being on a budget I don't know if I'm getting a good bang for my buck. That being the case I have to rely on others to do it for me. PCSpecialist made it very easy, I selected a pre built model from a range of various price ranges. Then I was given the option to make any changes I wanted by swapping out parts. I tried saving a few quid by going for a less fancy case and was warned the one I had selected was too small for the motherboard I had. I was then shown the same options with any incompatible ones highlighted red. I could still save a bit of money knowing I wasn't making the wrong option. In the end I mainly stuck to the pre built specs and I've been happy with my purchase. I wanted something quickly, I ordered on Monday and it was ready by Thursday, I selected Sunday delivery and it was on my doorstep by 11am. I'd definitely use them again and I'd be comfortable researching things like graphics cards and maybe swapping parts out as I know these guys won't let me mess it up.”

Helpful Report

Posted 20 hours ago

“Great service, good build and fast delivery.”

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Posted 1 day ago

“PC Specialist was recommended by a friend who highly rated their products and services. Their website is intuitive and easy to use. My new PC arrived on time and to date does what it says on the tin.”

Helpful Report

Posted 1 day ago

“I’m very happy with my purchase from P.C Specialist, I really liked how they kept me updated with every stage of the build by sending pictures and current build status. The P.C itself is brilliant and the build time was very quick.”

Helpful Report

Posted 1 day ago

“Easy use of website and pc was shipped out quickly and on time. Arrived within the week.”

Helpful Report

Posted 1 day ago

“Ordered my build on Tuesday night having it fast tracked in the hope they would manage to have it complete before the end of Friday(3 working day) so I could receive it on Monday morning. The build was completed early and sent for dispatch Thursday and arrived Friday which was a great surprise! Cable management was excellent as well very professional!”

Helpful Report

Posted 1 day ago

“The studio elite PC was everything I wanted and was delivered to me within a week of placing the order. I am very satisfied with how it functions and the cable management is very nice as well.”

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Posted 1 day ago

“This is my most expensive tech purchases ever and the buying experience from PC specialist website was fulfilling providing comprehensive overview of the products. The build quality is great and I’m loving my experience with this beast.”

Helpful Report

Posted 2 days ago

“Complete process from selecting high quality components for my custom laptop build to delivery was faultless.”

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Posted 2 days ago

“Its was everything i ordered and well packaged plus easy to set up also Top Quality in the build which other pcs i have had built didnt have.”

Helpful Report

Posted 2 days ago

“The process was quick and painless. It was built and delivered quickly and very securely. They have great customer service which is very informative and understanding.”

Helpful Report

Posted 2 days ago

“It was easy to select what components and features I wanted in my laptop. From there, the building, testing, and shipping happened very quickly! I am very happy with the finished product and would definitely purchase from PC Specialist again.”

Helpful Report

Posted 2 days ago

“Since I have bought several units from PC Specialist, I knew what to expect and wasn't disappointed, good delivery time, arrived when promised and worked out the box. I had some issues that were dealt with by Customer Services speedily and thoroughly with two of the team going above and beyond expectations.”

Helpful Report

Posted 2 days ago

“Clear and helpful support when reinstalling windows”

Helpful Report

Posted 2 days ago

“This was my third PC purchase with PC Specialist since 2009. They have always been an excellent company. With this latest purchase I was impressed by their different build option: Based on games you like, based a short series of questions or lastly the deep dive to those who truly know their stuff. Access to the forums has also been helpful. Gaining advice from other like minded people does help you purchase with confidence and to not worry that your dropping your money into a dodgy rig.”

Helpful Report

Posted 2 days ago

“Excellent build quality, step by step updates was a great help, delivered on time…will not use any other company as they’ve never let me down.”

Helpful Report

Posted 2 days ago

“I bought my dream PC from PC Specialist, with some of my inheritance left for me by my late dad. I was really nervous about shelling out so much money in one go, especially considering how i came about receiving the money, it had been a very sad time for me losing my dad but i was determined to spend the money on something that i knew he would have approved of. PC Specialist were awesome from the start, they sent me regular emails showcasing the progress of my build, with a very neat 3d, interactive diagram of the build to look at closely, and asking me if I were happy with how it was shaping up, and if I wanted to change anything. The PC arrived bang on time and honestly, it was one of the happiest days I'd had in a long time when I unboxed it, and booted it up. The PC has been built flawlessly, the cable management so tidy and set up perfectly. It really has been a pleasure dealing with PC Specialist, no faf just great service, from great people. I would 100% recommend them to anyone that's looking for a cutom built PC.”

Helpful Report

Posted 3 days ago

PC Specialist is rated 4.8 based on 3,464 reviews