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PC Specialist Reviews

4.8 Rating 3,399 Reviews

96 %

of reviewers recommend PC Specialist

Company Reviews

4.8

Based on 3,399 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 22nd April 2024

PC Specialist 3 star review on 21st April 2024

PC Specialist 3 star review on 21st April 2024

PC Specialist 3 star review on 21st April 2024

PC Specialist 5 star review on 17th April 2024

PC Specialist 5 star review on 12th April 2024

PC Specialist 5 star review on 28th March 2024

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PC was built exactly as I specified, and was quick to ship as well, even was able to track it with the links they provided. One small thing - I didn't wish for a graphics card to be installed on it as I already had one, but the manual that came with the PC didn't actually instruct how to open the other side of the case that I was using. Otherwise, clear and optimised service and the 3D scan of my PC being built was exciting to see too, thanks PCSpealist!”

Posted 5 days ago

“We put together this laptop at the suggestion of my nephew, who is a gamer. The service and the price are really great. The computer is slightly slow on opening software, such as Adobe suite and the touch pad is not very reactive and the battery doesn't seem to last very long.”

Posted 5 days ago

“I was advised to used a PC builder and I finally accepted because my old production PC was well past its time and struggling to keep up with all the new programmes/software for video/pics. After searching through many websites, I came across website of PCSpecialist, I ordered a custom production computer for my work. Their website helped me in choosing the components that best suited for my needs and that was EXCELLENT! I was kept informed at every step of the build process including a preview pics of the built PC. The delivery time given was earlier than expected. Overall, this is an outstanding service and an excellent final product too. The delivery and the PC is AMAZING!!! I will definitely recommend their service to anyone looking to get a new PC build or upgrading.”

Posted 5 days ago

“Very professional service. Great from the first phone call to the updated e-mails. Very happy with the product and service.”

Posted 5 days ago

“Very fast production time”

Posted 5 days ago

“From the web site to delivery the customer experience was EXCELLENT! I was kept informed at every step along the quack including pics of the build, and the PC is AMAZING!!!”

Posted 5 days ago

“I was advised to try a PC builder company after I finally accepted my old workhorse of a gaming PC was well past its prime. PCSpecialist happen to sponsor one of my favourite Twitch streamers, BreaK. I checked them out and was attracted to one of their pre-designed gaming builds. Any email correspondence I had with them was answered promptly and the ordering process is transparent and clear about stages of the build and timescales involved. Overall, an outstanding service and an excellent final product. Will definitely recommend their service to anyone looking to get a PC or upgrading.”

PC Specialist 5 star review on 17th April 2024

Posted 6 days ago

“Got a customer Pc from PC Specialist. The end result was alot better than I thought would get and got custom built sent to me rather quick”

Posted 6 days ago

“The choice of systems offered by PC Specialist is excellent. I tried to find a desktop from usual well known stores but none had enough disk storage apart from a few very expensive gaming systems. I have 1000’s of photos and need 2TB. The config option offered by PC Specialist allowed me to select a modest performance desktop but with enough disk space. I was informed at each stage of the build process and delivery - well organised.”

Posted 6 days ago

“I ordered quite an expensive custom gaming computer for my son. The website helped quite a bit in choosing the components. A bit more effort can be made to make it more user friendly for non specialists. Other than that I am extremely happy with the customer communications once the product was ordered, how it was delivered and how easy it was to get it started. After almost a month no issues with the computer which makes me happy.”

Posted 6 days ago

“I ordered a pretty pricey custom and they made sure to keep me updated with the building, testing and shipping process via email. Delivery was exactly when stated and quick. And the pc its self worked percectly right out of the box, plug in and play.”

Posted 1 week ago

“Little expensive but worth it, customer support are very effective”

Posted 1 week ago

“Decent job”

Posted 1 week ago

“Diligent service, quality control picked up a faulty USB slot and fixed it before dispatch. Still got the rig to me in 5 working days. Boss that”

Posted 1 week ago

“Easy to use interface when designing a system on the PC Specialist website. Reasonable build time and a quality product. I was sent updates throughout the whole process for each stage; initial order, building, testing and when it was out for delivery.”

Posted 1 week ago

“The customer service after my order was poor which is a shame as the two machines I bought are good. I had an issue with a monitor 6 days in and initially was told that sending it the manafacturer was probably quicker than them. At this point I told them to cancel my other order if this was what customer service looked like. They then offered to collect my faulty monitor, inspect and send a replacement. Great, so I sent my monitor back and continued with my other order. I was originally told that my monitor replacement would take "a few days, a week at most". I emailed on Wednesday to say that it had been a week and I hadn't heard anything, was there an update? I was told my monitor was ready for dispatch and probably would be out for delivery that day or the next. Two days later, I emailed again to say that I hadn't received my monitor or any notification of it being dispatched. I was then told it wasn't dispatched, but "due to the nature of the issue" (which they absolutely knew about since there had been extensive communication and lots of pictures!) it had been sent back to the manafacturer. They might hear from them at some point next week and then they'll be in touch with me. So, either the middle agent was either lying, hadn't bothered to actually check or a combination of the above. Buy a PC by all means, but if it has a problem, it's going to be a battle.”

Posted 1 week ago

“I am very happy with how they showed me a flow chart on the prosses they uses. My new desk top runs and loads games so much faster and I no longer have car wash graphics in high resolution games.”

Posted 1 week ago

“The website is nice and easy to use, even more so as a first time builder where it gives recommendations/advice when components may not be compatible etc. Then build and delivery time was super quick and the pc came really well packaged and ready to set up. I’ve had it for around 2 weeks now and the PC is flawless no issues at all.”

Posted 1 week ago

“First class self specified system build service. The web site advised any compatibility issues with selected components. Easily amended to suit compatibility with the total package. Quick delivery within 7 days, as per the estimated time and well packed for carriage. Quality components. Great price.”

Posted 1 week ago

“Very simple and clear automated service.”

Posted 1 week ago

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PC Specialist is rated 4.8 based on 3,399 reviews