PC Specialist Reviews

Name: PC Specialist
Rating: 4.78

4.8 Rating 4,628 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,628 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 27th May 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top class experience from ordering to delivery. Ordering process was straightforward, kept informed all the way through the build, including photos of the pc at various stages of build. Once PC was dispatched, PC specialists and DPD updated its progress regularly right down to the 1 hour delivery window. Excellent service, would highly recommend 👌”

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Posted 5 days ago

“From day one, the PCSpecialist team has been outstanding. Their support, guidance, and professionalism have made the entire process of building and upgrading my dream PC a genuinely enjoyable experience. Despite my system only being a couple of months old, I decided to upgrade it further, and the technical support team couldn't have been more helpful. They were patient, friendly, and extremely knowledgeable—answering all my questions thoroughly and ensuring I had clear instructions every step of the way. A special mention goes to Chris (unfortunately I didn’t catch his surname), who assisted me during the installation of my new graphics card. He was incredibly prompt, stayed on the line throughout the process, and provided valuable advice on maintaining my system in top condition for years to come. His support was above and beyond. I've spoken to several members of their support team over time, and each interaction has been consistently excellent. I would recommend PCSpecialist without hesitation to anyone looking for a reliable and supportive company to build or upgrade their system. Fantastic service, incredible team, and an extremely happy customer. Thank you, PCSpecialist!”

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Posted 5 days ago

“Had 1 very minor issue with the case which was resolved within 2 days.. highly recommend..”

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Posted 5 days ago

“Very professional website for someone not have a lot of knowledge about pc will used it again for sure. Quick assembly and delivery and receiving emails with updates and 3d photo of the pc after was build.”

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Posted 6 days ago

“I recently ordered a custom gaming PC from PC Specialist, and honestly, the entire experience, from configuration to powering it on, was nothing short of exceptional. If you're serious about gaming and want a top-tier machine with incredible service, look no further. Blazing Fast Turnaround: What truly blew me away was the speed. From placing my order to having my new PC delivered to my door, it took a mind-boggling two days. With fast track this was an absolute game-changer and allowed me to get gaming almost instantly. Effortless Ordering & Expert Advice: The online ordering process was incredibly straightforward and intuitive. Their configurator is well-designed, making it easy to select components. However, what really stood out was the customer service. I had some specific questions about my build, particularly wanting a system that was future-proofed and ready for the next generation of GPUs (like the RTX 5090). The support team was not only incredibly helpful but also gave me brilliant, honest advice on where I could save money without compromising on the performance I needed. This level of transparency and genuine care for the customer's budget is rare and highly appreciated. Flawless Performance & Build Quality: My new gaming rig has been an absolute powerhouse. It's designed to handle anything I throw at it, delivering incredibly smooth frame rates and stunning visuals across all the latest titles. The build quality inside the case is impeccable – pristine cable management, securely mounted components, and overall a very clean and professional assembly. Thank you Pc Specialists.”

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Posted 1 week ago

“The pc is amazing i would say im one of the happy customer of PCSpecialist. I would recommend PCSpecialist.”

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Posted 1 week ago

“They reviewed my requirement and checked it carefully, suggesting sensible changes to make it all work. Regular communications kept me informed of the progress and the despatch and delivery were absolutely first class. When I had a question, it was answered quickly and clearly. This is the fourth time I have ordered from PCSpecialist and I have been fully satisified every time.”

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Posted 1 week ago

“I have been a customer for many years. I am very happy with the performance of the system I specified. The PC was obviously handled roughly by the courier, as it arrived tipped over inside its box, with the padding torn and loose. It looked like the box was too big. Fortunately the system doesn't seem to have suffered any ill effects.”

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Posted 1 week ago

“Good service with regular updates and pictures, very happy with it”

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Posted 1 week ago

“Great service and kept you updated throughout the whole process. There is a reason why they’re the best.”

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Posted 1 week ago

“Excellent service, from start to finish.”

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Posted 1 week ago

“Very professional easy to contact and they answered any questions. Brilliant 👏”

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Posted 1 week ago

“Quality product with a transparent process”

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Posted 1 week ago

“Bought my PC about a month ago and I'm very happy with the work pcspecialist did. While building and testing it, pcspecialist provided information about progress on each stage. Packaging was great, keeping my PC safe. Delivery was not on time because the driver decided to skip my parcel, but that goes on a DPD review.”

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Posted 1 week ago

“Computer was built in under two weeks, and arrived very securely packaged and it's working great! I had a small issue getting the GPU working (I supplied and installed my own GPU), but their customer service was happy to provide technical support over the phone and step me through getting it working. Very happy with my purchase, highly recommended.”

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Posted 1 week ago

“Bought two monster PCs and both are amazing, Maria in the live chat was amazing and super helpful, don't hesitate in using the live chat if you are struggling, they are awesome people with a lot of knowledge and are super friendly, was so happy I recommended my friend to pc specialist and now he's on the way to getting his dream pc too!”

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Posted 1 week ago

“Super quick timing and dispatch on a custom PC, I’m over the moon!”

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Posted 1 week ago

“There wide range of options when building my PC was great, gave me everything i wanted to create the best PC for me! PC specialist are also great at communicating each step of the building process. I'm very happy with the build quality of speed of which my computer was built and delivered. I would definitely reccomend them to others and will be using them again.”

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Posted 1 week ago

“This is my second customised computer bought from PC specialist. I found the website easy to navigate, the ordering was straightforward, I was happy with the price and pleased with the result. Throughout the building and delivery of the computer I had updates about the progress of the order which I found helpful and reassuring.”

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Posted 1 week ago

“I've purchased a pre built pcspecialist pc from Very ln the past and it was excellent. So after my daughter had two computers built in the past by pcspecialist including her current one and hasn't had any problems with them I decided to go the same route. And found the service and support was first class. Would definitely recommend.”

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Posted 1 week ago

PC Specialist is rated 4.8 based on 4,628 reviews