Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 6,094 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,094 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 15th September 2026
Rhys
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
333
Anonymous
Anonymous  // 01/01/2019
This was the third custom PC that I've bought over the years and I am very happy with my purchase. It's easy to spec the system through the website and the production and dispatch process has clearly been thought through.
Helpful Report
Posted 1 month ago
Initial talk to customer service advised me of exactly I needed for my particular requirements. Quoted a price and processed my order. I was completely informed of the state of my order with photos and details of the stage the build was in. When ready I was given details of delivery and kept informed all the way. Desktop arrived on schedule and was very carefully packed with all relevant info and accessories. This is my second desktop from PC and I am still amazed at the level of service
Helpful Report
Posted 1 month ago
I have purchased from PC Specialist before and will do so again. Regular progress updates enhance the experience. The customisation is excellent with warnings for non compatible items. Highly recommended
Helpful Report
Posted 1 month ago
Order a custom build and they exceeded my expectations. Great building quality and superb cable management and great service. I was updated every step of the way with a short build to delivery time to everything being pretty much plug and play. Would whole heartedly recommend these guys to anyone.
Helpful Report
Posted 1 month ago
I've been buying PC Specialist laptops since 2010, this is my third one, and I've never been disappointed. Their products are well built & reliable, their customer service is excellent, and I love the fact I can have a machine that is to the exact spec for my needs. I wouldn't go anywhere else. Keep it up, you're doing great!
Helpful Report
Posted 1 month ago
The best experience I’ve ever had. I’ve been planning to build a gaming PC for 10 years, and I decided to go with PCSpecialist. I would do it another 100 times without hesitation. I placed my order late Thursday night, and by Tuesday morning I had my beast sitting on my desk. Everything was precise and professional, and my build works perfectly. The website is also very easy to use. One thing they have that I haven’t seen on other websites is that when you’re building your PC and moving through the configuration, if there’s something that might not be right, they automatically recommend a change with a pop-up. When it’s time to upgrade my PC or if I ever recommend a gaming PC to a friend, I’ll definitely go back to them. Highly recommended!
Helpful Report
Posted 1 month ago
The whole order process was seamlessly smooth and user friendly. And my new PC arrived quickly, in perfect condition.
Helpful Report
Posted 1 month ago
★★★★★ I purchased a very high-spec Recoil 18 from PCSpecialist and, after using it for a while, I’m extremely pleased with both the machine and the overall experience. My configuration includes an Intel Core Ultra 9 275HX, NVIDIA RTX 5090 24GB, 128GB Kingston Fury RAM, a 4TB Samsung 9100 PRO Gen5 SSD and a 4TB Samsung 990 PRO Gen4 SSD. I use the laptop for software development, AI-related work, large file management and general business use, so I wanted something powerful that could replace my previous computer without compromise. After moving everything from my old machine to the Recoil 18 and setting up my development and storage environment, the difference in performance has been excellent. One of the biggest advantages of PCSpecialist was being able to choose the exact components I wanted rather than being restricted to a manufacturer's fixed configuration. The Recoil 18 also offers excellent upgrade potential, which was important to me when buying a machine I intend to keep for several years. The 18-inch UHD+ 240Hz display is excellent, performance is extremely fast, and the system handles heavy multitasking effortlessly. It certainly isn't a cheap laptop, but considering the specification, customisation and upgrade possibilities, I'm very happy with my decision. Excellent machine and a very positive experience with PCSpecialist.
Helpful Report
Posted 1 month ago
they were excellent. kept us informed of the buuld all the way through. called me to speak about certain details. very nice experience. would use again for sure
Helpful Report
Posted 1 month ago
This is my 5th computer from PCSpecialist, in fact all are still in use, the new one 'The Beast' is my every day one, the '10' is not retiring, its going up to the office where it will still run all the older programmes, the '7' yes I still have one running, its for playing old PC games on, its not connected to the internet, then there's the baby of the family, the XP, which still works, still runs games, albeit by todays standards a little slow, the 5th computer I bought for my daughter and I can't even remember how long ago that was but it is still in every day use, her partner updated a few things but the basics are still there, you cannot buy a PC from anyone else, the communication, the help building the pc, ordering, complete contact regards build progress, delivery and packaging, I can't begin to tell you how well it was package, in fact all the PCs were really well packaged. so, if a 70 year old grandmother can figure out how to build a computer using PCSpecialist - anyone can!! I wouldn't use anyone else. They build computers to last.
PC Specialist 5 star review on 15th August 2026 PC Specialist 5 star review on 15th August 2026 PC Specialist 5 star review on 15th August 2026
Helpful Report
Posted 1 month ago
Really happy with my new PC even tho I chose all the parts, but the software did save me some money by recommending a different power supply. Very quick service also. 1 happy customer
Helpful Report
Posted 1 month ago
Pc arrived on time and intact but had some windows teething issues - customer support was very helpful and helped address the issues.
Helpful Report
Posted 1 month ago
Overall, the PC arrived quickly and was very well packaged, and the build itself is excellent. However, I was disappointed with the CPU cooler that was supplied. I’m not a PC specialist, so when ordering I specifically rang and asked for the specification to be checked to make sure I hadn’t selected anything incorrectly. I was assured that everything was fine. I also understood that the website’s PC builder was designed to check compatibility and suitability. Unfortunately, on the first use and during setup, it became apparent that the CPU cooler wasn’t really up to the job for the i9 processor I had selected. After doing some research myself, I found that the cooler supplied appeared to be significantly below what was appropriate for the CPU’s potential thermal output. I subsequently purchased and fitted a suitable water cooler, and since then everything has been working great. I’m very pleased with the PC overall, and the ordering, delivery and packaging were all excellent. My only real criticism is that I feel the undersized CPU cooler should have been flagged during the specification/compatibility checks, especially after I specifically called to ask for the build to be checked. It would have been much better if I’d been contacted before dispatch and given the option to upgrade the cooler rather than discovering the issue myself after receiving the PC. So, overall, a good experience and a great PC, but I do feel the cooling selection could have been handled better.
Helpful Report
Posted 1 month ago
Beautifully built machine and having the confidence that it has also been stress tested before shipping gives great peace of mind.
Helpful Report
Posted 1 month ago
Seamless online ordering. Great to be able to watch my order progress through their system and be delivered as promised. Above all, PC Specialist really know their game and understand what their customers need.
Helpful Report
Posted 1 month ago
Very happy you've done an amazing job i really appreciate it
Helpful Report
Posted 1 month ago
I was recommended to PC Specialist by a friend who has used them multiple times. Seamless order processing through to online updates showing the order progressing through the system - all very useful. Arrived on time and intact and at the moment all seems well - as for longevity, time will tell. Thank you.
Helpful Report
Posted 1 month ago
The build was excelent and profesional, cumunication and status update was perfect show each of the build stage.
Helpful Report
Posted 1 month ago
The selection of the bits to build the pc was easy to navigate and was clear on pricing , the build quality is great, I am very very happy with it
Helpful Report
Posted 1 month ago
A great site to use, clear options and customisation, fast turnaround.
Helpful Report
Posted 1 month ago
PC Specialist is rated 4.8 based on 6,094 reviews