PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,839 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 31st July 2025

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything is good no issues just wish I made a better choice with the cpu but other than that everything about this pc is amazing”

Helpful Report

Posted 1 month ago

“Hello, I will share with you my honest and real experience with PCS so you can judge yourself if conduct business with them. I bought a top notch laptop in late 2021 (Order N°: 2251024) for about 2000 EUR and my experience with the company has been unsettling. Here's a chronological list of the issues and repairs I’ve faced: 18.10.2022: The motherboard and Nvidia 3070 GPU died due to a sudden short circuit. The keyboard was also replaced because several keys had become unreadable through normal use. 23.12.2022: 2months after the above repair, I had a Fans software issue: fans were not ramp up the speed in performance environment, that ultimately resulted in the system sudden shutting down. Repair time: one month. 16.11.2023: Windows not loading and AGAIN keyboard replacment due to keys not readable after normal usage. Repair time: one month. 29.12.2023: Immediately after receiving the laptop back, it still wouldn’t boot. It turned out the 1TB SSD was short-circuited. Shockingly, the repair team hadn’t even tested if the system could start before sending it back. They finally replaced the SSD and got it working again. Repair time: one month. Today (27.06.2025): the motherboard and GPU have short-circuited again. The system is completely non-functional. My warranty has just expired, and PCS is asking for 1000 EUR for the motherboard replacement, plus 100 EUR for delivery. After multiple major hardware failures and long repair times, I’ve lost confidence in the product and the service. There is no guarantee this won’t happen again and frankly. I feel abandoned by PCS, especially given the lack of accountability or goodwill after so many issues. Judge yourself. Andrea”

Helpful Report

Posted 1 month ago

“The PC arrived and was easy to setup. I am happy with the performance and it was a significant upgrade from what I had. All the games I play now I get the maximum performance. PC specialist did a fantastic job with his build and the value was better than most retailers. Highly recommend.”

Helpful Report

Posted 1 month ago

“Great flexibility in setting up the workstation. Minor critic: Disabling the Windows OS option did not warn me that the chosen wired network card is not supported by current Linux (Ubuntu) versions.”

Helpful Report

Posted 1 month ago

“I am impressed by the customisation levels offered on the website and also the build quality of the finished PC. ALSO, PC specialist's own branded monitor is excellent value for money and I highly recommend the company in general.”

Helpful Report

Posted 1 month ago

“Very happy with my new PC the only thing that let it down a bit and hence the 4 stars was that the cables for me to connect my graphics card where to short and made the turn to connect them to be very tight so I had to undo the lovely cable management to slacked off the cable enough to make a softer turn to the graphics card. Other than that all 5 stars.”

Helpful Report

Posted 1 month ago

“Well fair play the whole experience was outstanding. Very easy to use website that even tells you if your hardware will have compatibility issues, excellent service that answered basically every question I could think of without even having to ask. Got my PC very shortly after ordering and so far it’s worked flawlessly. Well worth the money.”

Helpful Report

Posted 1 month ago

“I don’t usually write reviews for computer equipment but figuring that I spent nearly £5k on this one I thought I’d do this one. First up the price was great I couldn’t find anything even secondhand at this price. Website was easy to use The build process was excellent as they keep you up to date, send photos, etc and the delivery times were accurate. On receiving the kit all worked as expected. I haven’t had to use the returns process and hoping I don’t but highly recommended.”

Helpful Report

Posted 1 month ago

“A great experience from start to finish, including unexpected updates and photos of the build. The final product was superb and I'm really happy with the performance and appearance. They know that they're doing for sure. All in all, brilliant - will be back in a few years for my next one!”

Helpful Report

Posted 1 month ago

“Big shout out this time to Chris Harris at PC Specialist for keeping us entertained while we waited for a collection. Sorted out what might have been a complicated RMA process with confidence and comedy. They really are just lovely peeps at PCP. It's a pleasure doing business with them.”

Helpful Report

Posted 1 month ago

“It works great so far”

Helpful Report

Posted 1 month ago

“Ordered for the first time due too a recommendation from a friend. Safe to say I’ll be ordering again in the future! Great communication and speedy service. My laptop came in perfect condition and I’m so happy with it!”

Helpful Report

Posted 1 month ago

“Delivered ahead of schedule, quality build. I had a few issues getting it all set up for the first time and they spent an hour on the phone talking it all through. Very pleased with the service and will definitely use in the future.”

Helpful Report

Posted 1 month ago

“Haven’t had a gaming pc in a very long time, glad I got one again, loving it so far. Quick build and delivery time also”

Helpful Report

Posted 1 month ago

“They put together a pretty dam fine AMD 3800X3D 9700XT PC for me. I had a couple of requests for a few extras on the build which they accommodated without fuss and answered a couple of my silly questions after it was delivered. Pretty straight forward once you select a case to put everything together. Would buy again from them yes! Well hopefully I'll not need to for a while with that spec. Would I recommend them Yes!”

Helpful Report

Posted 1 month ago

“You get what you order and the process is quick and easy to follow. I have bought 2 computers so far and i am very happy with both of them.”

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Posted 1 month ago

“Easy to configure PC to my requirements - especially no OS option as Linux user. Kept up to date on progress all through build, testing and delivery. Had for a couple of weeks now and everything good. Would certainly recommend.”

Helpful Report

Posted 1 month ago

“Process was so easy, the website allowed me to select the desired components for my build from drop down menus in each section. Before confirming the order the website suggested some changes (power unit could have been changed for a lower priced alternative and still work for the current build etc). After the order was placed the website had regular and clear updates to show the status of the build (including images of the PC without the case on when all components had been installed in the case). Dispatched quickly and recieved within a week of ordering. Great process highly recommended.”

Helpful Report

Posted 1 month ago

“Pc specialist kept me updated every step of the pc building process. It was delivered when stated and in a secure package. Cable management was very neat and they'd left me space to place my own graphics card as requested. A great service overall, easy to build your own pc, it was very useful that they would tell you if certain components were compatible etc.”

Helpful Report

Posted 1 month ago

“Liked the updates they supplied during the process from order to posting Sent me a 360 of the pc when it was built and ready to be sent which i wasn't expecting Pc works as intended, would recommend buying from them!”

Helpful Report

Posted 1 month ago

PC Specialist is rated 4.8 based on 4,839 reviews