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PC Specialist Reviews

4.8 Rating 6,006 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,006 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 15th August 2026
Mary Lennon
PC Specialist 5 star review on 15th August 2026
Mary Lennon
PC Specialist 5 star review on 15th August 2026
Mary Lennon
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
335
Anonymous
Anonymous  // 01/01/2019
Very simple to use website and was kept in the loop during the build process. This helped me have confidence in the delivery date. Delivery was smooth and no issues with my new PC. Thank you!
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Posted 1 month ago
Excellent customer service and very helpful, website makes it easy to build and configure. Updates and process after placing order on point.
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Posted 1 month ago
I bought my first PC from PC Specialist in 2008 and have been doing it ever since. It's not just the great equipment they build, that is tailored to your computing needs and also your budget, but it is their fantastic support at the end of the telephone, where you speak to a real person, in Wakefield. Any problems I have had have always been solved without any fuss and never in a rushed manner. The technician has always made sure I am completely satisfied before the call is finished. I bought 2 SS hard drives from them to upgrade my ageing computer and they talked me through the installation of them, cables, connections, software, BIOS, the lot. Brilliant!! When you buy a computer from PC Specialist, you're not just buying the box, you also get a friendly, highly knowledgeable support network and a technical advice service that will fix your PC problems and give you honest, unbiased advice on ways to improve or upgrade your system to meet your changing needs or desires. I wouldn't think of buying a PC anywhere else.
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Posted 1 month ago
My first time buying something like this and I am very impressed. PC specialist have been amazing from providing advice and support prior to choosing the parts to the communication and fast delivery. I look forward to using them in the future
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Posted 1 month ago
PC came fast as it could, no damage whatsoever, easy to setup, and ran better than I thought it would for it's price. Plus the easy tracking which helped me feel better about when I'd get to see it.
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Posted 1 month ago
Overall, I am satisfied with the PC so far, though I did encounter one issue. I ordered the system without a graphics card and informed them of the model I intended to install so the power cables could be pre‑routed accordingly. Unfortunately, the builder left Intel GPU drivers on the system, and since I was not installing an Intel graphics card, this resulted in several complications that I ultimately had to resolve myself using DDU.
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Posted 1 month ago
Fantastic all around
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Posted 1 month ago
Really Quick Delivery and great Laptop! Daughter is really happy with it!
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Posted 1 month ago
Fast and easy, will order again no doubt
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Posted 1 month ago
The pc is nicely built but i will admit prices are high but overall it has been a great job on what you guys do
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Posted 1 month ago
Very helpful website to navigate and order was quick
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Posted 1 month ago
The 'Lafite-Pro 16' laptop that I ordered was assembled for me by PC Specialist to my son's specifications, in response to me telling him what I needed. Having a computer custom built feels special. I am delighted with its performance and looks, the price was competitive, my son found it easy to choose from the options, it was assembled by PC Specialist in just a few days, I was updated on progress, it was despatched promptly, packed well, and arrived without a hitch. I am normally hesitant about ordering computers online. What if something goes wrong, or it arrives damaged? My late partner used this company, and has recommended it to me long ago, and now I can see why. This is clearly a reliable supplier. I have 2 other ageing laptops and I will definitely buy their replacements from this company in due course.
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Posted 1 month ago
I always use PC Specialist for my desktops and laptops. Excellent service, quick delivery and made to my specs.
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Posted 1 month ago
The website is easy to use so you can built the laptop with your own specifications
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Posted 1 month ago
Very happy with my pc would definitely recommend pc specialist to anyone who is looking for a gaming pc
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Posted 1 month ago
Very happy with my purchase. Built quickly, and the quality of the build is perfect.
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Posted 1 month ago
everything working, delivered on time
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Posted 1 month ago
great service , very happy with my PC once again great company
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Posted 1 month ago
Have used PC specialist for some years. Once again excellent reposnive customer service and delivery on time.
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Posted 1 month ago
Been a customer with PCS in the past and they knocked it out the park this time! Build looks incredible. Had a scuff on the top case panel but they were more than happy to arrange a free replacement. Will definitely be a customer again in the future
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Posted 1 month ago
PC Specialist is rated 4.8 based on 6,006 reviews