PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,839 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 31st July 2025

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the 3rd PC I have had built by PC Specialist, I have never had an issue with any machine that wasn't user error. While it would be easy enough to build a PC yourself, I for one am awful at cable management, but these guys do a stellar job every time.”

Helpful Report

Posted 4 weeks ago

“I recently ordered a custom-built PC from PCSpecialist, and I couldn’t be happier with the entire experience! From start to finish, the process was smooth, user-friendly, and transparent. The website made it easy to configure my ideal setup, with plenty of options and helpful compatibility checks along the way. Once I placed the order, I received regular updates on the build progress, which kept me reassured and excited. The PC arrived well-packaged and in perfect condition, ready to go straight out of the box. It runs beautifully—fast, quiet, and exactly as I envisioned. I’m extremely satisfied with both the product and the service. PCSpecialist delivered exactly what I was hoping for, and I’ll definitely be recommending them to anyone looking for a custom PC!”

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Posted 4 weeks ago

“Great support in both ordering pc and setting up.”

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Posted 4 weeks ago

“Tailor-made computers and helpful, human, UK-based technical support. Highly recommend.”

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Posted 4 weeks ago

“I was satisfied with product received and was constantly kept in the loop on progress of my order.”

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Posted 4 weeks ago

“Everything arrived well packed and working as expected. The Liquid Series laptop cooler didn't come with instructions they were emailed which I hadn't noticed. A slip in the box would help saying the instructions are emailed separate.”

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Posted 4 weeks ago

“They were so helpful - I had an idea on what was needed but chatted through with a very helpful expert who slightly tweaked the spec and I have an ideal gaming computer! The build and delivery took slightly longer than expected and their advertised times but I was kept informed along the way. Really good service, reliable and knowledgeable. I would definitely use again and recommend to others!”

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Posted 4 weeks ago

“perfect pc. works so well. runs smooth on every game. overall in love with it”

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Posted 4 weeks ago

“This is the 3rd computer I have brought from here, each time I have managed to get better specs here for less money than other places I have looked. I have never had any issues with the products they have provided or the service they have given.”

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Posted 4 weeks ago

“Brilliant service. Customer made PC in 2 weeks with updates all the way.”

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Posted 4 weeks ago

“Completely transparent and sens my custom made pc in less than 2 weeks”

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Posted 4 weeks ago

“The process of customising and ordering my machine was streamlined and the processing of my job kept me informed. Top notch job!”

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Posted 1 month ago

“Happy with the set-up and how smooth my system is running.”

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Posted 1 month ago

“From the very start of choosing what I wanted, until the day it was delivered, may I just say PC Specialist did not let me down. They were emailing every step of the way explaining everything that was going on. Perfect customer service. Will be letting everyone know who to use.”

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Posted 1 month ago

“Great experience from beginning to thus far. Second time purchasing a custom system, even easier than 10 years ago to select parts (more component information provided, better UI feedback to possible incompatibilities). Delivered within the estimated time frame. My case had two full glass panels in it and it all arrived intact, everything was professionally packed for a safe courier journey. Experienced one hiccup within a week of Tower operation (chassis fans somehow locked to constant max fan speed) but their fast tech support by email provided several possible solutions, the first of which worked for me. Very pleased with their product and service, would highly recommend, and their pricing seems quite fair!”

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Posted 1 month ago

“best computer I've ever had thanks to pcspecialist I highly recommend it”

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Posted 1 month ago

“Perfect products.”

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Posted 1 month ago

“This is my second purchase from PC Specialist and once again, I was delighted with the whole experience. The ordering process was a breeze. I kept going back to my specification to tweak this and that and it was so easy. I was particularly impressed by being notified when I specified two components that were incompatible with each other. Ordering the PC was also simple and it was delivered on time, safely and well-packaged. As for the PC itself, I am very happy with it. I ordered it in order to finally go over to Windows 11 and to future proof myself beyond this. It is faster than anything else I have used, there are plenty of USB slots and I am impressed with the 2TB SSD. The AMD Ryzen 5 5600T is perfect. I asked for a wi-fi card to be installed and it connects to my router seamlessly. Finally, setting it up from out of the box was so straightforward. PC Specialist are so professional, not only in their PC building prowess, but the way they allow for getting it up and running almost immediately. Thank you - it has been a pleasure.”

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Posted 1 month ago

“I have been building PC's with PC Specialist for 13 years and have never gone wrong. They one time I had an issue Joshua in customer service quickly helped me resolve it. Great service!”

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Posted 1 month ago

“PC specialist smashed it. Made the process of getting a custom built PC so so easy. The interface when designing it made picking the right components easy as it showed what worked together and what didn’t. Also I payed for the 1 day dispatch and it arrived within 3 days (I ordered on a Friday). Not to mention the cable management is immaculate, it’s so clean and tidy, all I had to do was unpackage and turn it on and it was ready to set up. Also the step by step updates and the 360 image of the built PC was a lovely touch. Honestly 10/10 service. The only thing I was mildly unhappy with was the fact that I ordered a mechanical keyboard with it, which clearly said it came with linear red switches. The one that I ended up getting came with tactile brown switches, which I’m now fairly comfortable with, but I would have preferred the reds. But that’s a minor really, overall I’m really really happy.”

Helpful Report

Posted 1 month ago

PC Specialist is rated 4.8 based on 4,839 reviews