PC Specialist Reviews

Name: PC Specialist
Rating: 4.78

4.8 Rating 4,628 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,628 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 27th May 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now been using PC Specialist for my computer needs since I was a teenager! I’ve now had five devices from them (three desktops, two laptops) and every time they have been great. The computers have been well and tidily built and the laptops have felt sleek and professional while also sturdy. The only possible fault, after a decade of being a customer, is that my graphics card in my latest desktop died after two years.”

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Posted 4 weeks ago

“A well presented website and great email updates throughout the building process. Very efficient and swift support delivery over some issues that were entirely my lack of observations! I feel my new laptop is of high quality build and can see it lasting my for a while now.”

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Posted 1 month ago

“Excellent service throughout. Build quality is great. Would highly recommend”

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Posted 1 month ago

“Excellent build quality of the PC as well as a smooth process with lots of communication. Highly recommend!”

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Posted 1 month ago

“Fantastic service from start to finish, kept me updated throughout order, building, testing and shipping. Great value for money and gorgeous looking PC”

PC Specialist 5 star review on 29th April 2025

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Posted 1 month ago

“I'm really impressed with their service. Building and delivering the computer it took a bit longer than expected but it I had planned for it. I recommend to do what you're doing and not compromise for the sake of making more profits.”

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Posted 1 month ago

“Excellent service, kept me updated every step of the way. Would recommend 10/10.”

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Posted 1 month ago

“The computer was built to spec and on time, and I was kept informed at every step. The result is a nice-looking, well constructed machine. However, one front USB port wasn’t working. The company was prompt in offering assistance when I reported this, and ultimately offered to accept a return when it turned out not to be something I could fix for myself, but by the time I’d discovered it I already had the machine set up with a lot of personal data loaded, and as I didn’t actually need that port, I decided to live with it. They did suggest that they could send me a replacement for the relevant part, but after I asked them to do so, so that I could look at replacing it myself, I heard no more from them. I accept that this was just an unfortunate flaw in one component, but it should have been caught in testing.”

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Posted 1 month ago

“great performance great price offered finance at reasonable rate, 10/10”

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Posted 1 month ago

“The process was easy to understand, able to build myself a really good pc without breaking the bank! Shipped quickly too. So far running super smooth, a much needed upgrade to my almost 10 year old pc”

PC Specialist 5 star review on 28th April 2025

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Posted 1 month ago

“I shopped around a few bespoke PC building websites and for me PC Specialist's was easily the best. The validation section of the customisation screen allowed me to make informed decisions without having to do my own extensive research. The ordering process kept me informed every step of the way with my expectations managed. The PC was packaged very well and delivered to a 1 hour time-slot. The first boot with Windows 11 took an agonisingly long time to complete, probably not PC Specialist's fault. I'm very happy with the result, wouldn't hesitate to recommend.”

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Posted 1 month ago

“Second time ordering from PCS and second time having no problems. I paid for next day this time and it literally was next day built, then the day after next my beast of a machine was delivered. Very happy and would highly recommend!”

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Posted 1 month ago

“This is my third PC from PC Specialist, the whole process was easy from start to finish and I am very pleased with my purchase. I picked the specs I wanted and they suggested anything I needed to alter ( larger fan etc) Great service, thank you!”

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Posted 1 month ago

“Machine is well made. It was packed *very* securely, and the couriers give a one hour time slot, which is very helpful.”

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Posted 1 month ago

“Great PC very happy”

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Posted 1 month ago

“Easy to order, delivery on time, excellent packaging. I would have appreciated a connecting plug and lead. Assumed it would be provided.”

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Posted 1 month ago

“The consistent communication from PC Specialist was second to none. We were so happy with the service received and have already recommended the company to others. The ordering process was straightforward, the link to the order on my account was excellent - great to keep track of what was happening during the building process. Once the PC arrived, it was packaged well with clear instructions to set up and my son LOVES it!”

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Posted 1 month ago

“Always at the right price and what a gem the mini pc looks stuning with no issues”

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Posted 1 month ago

“Really pleased with my PC. It was simple process in being able to select the motherboard, processor, memory and drives. The case I selected is a great design and allows me to upgrade drives and memory relatively easily. I was impressed with the ordering, assembly, testing and delivery email updates, it was great to know where my PC was in the full build and delivery phases.”

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Posted 1 month ago

“Really simple process, dispatched almost on time, and really happy with the result.”

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Posted 1 month ago

PC Specialist is rated 4.8 based on 4,628 reviews